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How do we Heal the Healthcare
Value Chain?
Presenters

Lora Cecere
Supply Chain
Insights

Philippe Lambotte
Prior SVP of Merck

Karen Conway
GHX

Supply Chain Insights LLC Copyright © 2013, p. 2
State of the Industries

Supply Chain Insights LLC Copyright © 2013, p. 3
Healthcare Value Chain
Financial Metrics

Supply Chain Insights LLC Copyright © 2013, p. 4
Components of Cash to Cash

Supply Chain Insights LLC Copyright © 2013, p. 5
Study Overview

Supply Chain Insights LLC Copyright © 2013, p. 7
Manufacturers Rate Themselves Lower Than
Providers on Ability to Deliver
on Supply Chain Goals

Supply Chain Insights LLC Copyright © 2013, p. 8
Providers’ Rate Their Supply Chain Higher Than
Manufacturers on Inventory and Contract
Management

Supply Chain Insights LLC Copyright © 2013, p. 9
Providers and Manufacturers Have Some
Different Ideas about Role of Supply Chain

Supply Chain Insights LLC Copyright © 2013, p. 10
One Third of Manufacturers Report They
Successfully Integrate Supply Chain
and Sales Processes

Supply Chain Insights LLC Copyright © 2013, p. 11
Over Two-in-Five of Manufacturers
Have a Person Responsible for
the End-to-End Supply Chain

Supply Chain Insights LLC Copyright © 2013, p. 12
Hospitals: Value Analysis

Supply Chain Insights LLC Copyright © 2013, p. 13
Important but Low Performance for Providers:
Improving Product Utilization
and Working Across Functional Silos

Supply Chain Insights LLC Copyright © 2013, p. 14
Manufacturers’ Important but Low Performance:
Demand Planning and Improving Manufacturing Reliability

Supply Chain Insights LLC Copyright © 2013, p. 15
Nearly Two-Thirds of Manufacturers Report
Offshoring to Reduce Costs

Supply Chain Insights LLC Copyright © 2013, p. 16
Regulations, Talent and Taxation Are Top 3
Changes for Manufacturers

Supply Chain Insights LLC Copyright © 2013, p. 17
Wrap-up
• Capability and mind set are our biggest
challenges.
• Focus end-to-end.
• Costs have not mattered as much in the
past, they do now. We need to focus on
balance and building potential….

Supply Chain Insights LLC Copyright © 2013, p. 18
Questions?

Supply Chain Insights LLC Copyright © 2013, p. 19
Custom Financial Benchmarking

www.supplychaininsights.com/custom-benchmarking
Supply Chain Insights LLC Copyright © 2013, p. 20
Save the Date!

Supply Chain Insights Global Summit 2014
September 10-11, 2014
The Phoenician – Scottsdale, AZ USA

Supply Chain Insights LLC Copyright © 2013, p. 21
Who is Lora?
• Founder of Supply Chain Insights
• Partner at Altimeter Group (leader in open
research)
• 7 years of Management Experience leading
Analyst Teams at Gartner and AMR Research
• 8 years Experience in Marketing and Selling
Supply Chain Software at Descartes Systems
Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and
Distribution operations for Clorox, Kraft/General
Foods, Nestle/Dreyers Grand Ice Cream and
Procter & Gamble.

Supply Chain Insights LLC Copyright © 2013, p. 22
Where Do You Find Lora?
Contact Information:
lora.cecere@supplychaininsights.com
Blog: www.supplychainshaman.com
(4000 pageviews/month)
Twitter: lcecere 4620 followers.
LinkedIn: linkedin.com/pub/loracecere/0/196/573 (5600 in the network)

Supply Chain Insights LLC Copyright © 2013, p. 23

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Webinar slides healthcare versus2

  • 1. How do we Heal the Healthcare Value Chain?
  • 2. Presenters Lora Cecere Supply Chain Insights Philippe Lambotte Prior SVP of Merck Karen Conway GHX Supply Chain Insights LLC Copyright © 2013, p. 2
  • 3. State of the Industries Supply Chain Insights LLC Copyright © 2013, p. 3
  • 4. Healthcare Value Chain Financial Metrics Supply Chain Insights LLC Copyright © 2013, p. 4
  • 5. Components of Cash to Cash Supply Chain Insights LLC Copyright © 2013, p. 5
  • 6.
  • 7. Study Overview Supply Chain Insights LLC Copyright © 2013, p. 7
  • 8. Manufacturers Rate Themselves Lower Than Providers on Ability to Deliver on Supply Chain Goals Supply Chain Insights LLC Copyright © 2013, p. 8
  • 9. Providers’ Rate Their Supply Chain Higher Than Manufacturers on Inventory and Contract Management Supply Chain Insights LLC Copyright © 2013, p. 9
  • 10. Providers and Manufacturers Have Some Different Ideas about Role of Supply Chain Supply Chain Insights LLC Copyright © 2013, p. 10
  • 11. One Third of Manufacturers Report They Successfully Integrate Supply Chain and Sales Processes Supply Chain Insights LLC Copyright © 2013, p. 11
  • 12. Over Two-in-Five of Manufacturers Have a Person Responsible for the End-to-End Supply Chain Supply Chain Insights LLC Copyright © 2013, p. 12
  • 13. Hospitals: Value Analysis Supply Chain Insights LLC Copyright © 2013, p. 13
  • 14. Important but Low Performance for Providers: Improving Product Utilization and Working Across Functional Silos Supply Chain Insights LLC Copyright © 2013, p. 14
  • 15. Manufacturers’ Important but Low Performance: Demand Planning and Improving Manufacturing Reliability Supply Chain Insights LLC Copyright © 2013, p. 15
  • 16. Nearly Two-Thirds of Manufacturers Report Offshoring to Reduce Costs Supply Chain Insights LLC Copyright © 2013, p. 16
  • 17. Regulations, Talent and Taxation Are Top 3 Changes for Manufacturers Supply Chain Insights LLC Copyright © 2013, p. 17
  • 18. Wrap-up • Capability and mind set are our biggest challenges. • Focus end-to-end. • Costs have not mattered as much in the past, they do now. We need to focus on balance and building potential…. Supply Chain Insights LLC Copyright © 2013, p. 18
  • 19. Questions? Supply Chain Insights LLC Copyright © 2013, p. 19
  • 21. Save the Date! Supply Chain Insights Global Summit 2014 September 10-11, 2014 The Phoenician – Scottsdale, AZ USA Supply Chain Insights LLC Copyright © 2013, p. 21
  • 22. Who is Lora? • Founder of Supply Chain Insights • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Supply Chain Insights LLC Copyright © 2013, p. 22
  • 23. Where Do You Find Lora? Contact Information: lora.cecere@supplychaininsights.com Blog: www.supplychainshaman.com (4000 pageviews/month) Twitter: lcecere 4620 followers. LinkedIn: linkedin.com/pub/loracecere/0/196/573 (5600 in the network) Supply Chain Insights LLC Copyright © 2013, p. 23