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These are abridged notes from a conference presentation on 8/13/10 and an
                                  introduction to the author’s seminar by the same title.
                   For information on training or consultation, contact the author.




                 Leading
           Accelerated Projects                                                                             ™




                                             Roberts & Roberts
                                                Associates
                                           www.R2assoc.com
Presented by
Lon Roberts, Ph.D.
Roberts & Roberts
Associates
© Copyright 2010                           Leading Accelerated Projects™                               Phone: 972.596.2956
 All Rights Reserved                                                                               Email: info@R2assoc.com
Leading Accelerated Projects™
Roberts & Roberts
Associates




                                    “Without changing our patterns of
                                     thought, we will not be able to
                                     solve the problems we created with
                                     our current patterns of thought.”

                                                                  — Albert Einstein



                       … nor can projects be accelerated by ‘amping up’
                           existing methods of planning and execution.

 © Copyright 2010                 Roberts & Roberts Associates
 All Rights Reserved                                                                  2
Leading Accelerated Projects™
Roberts & Roberts
Associates
           Seven Realities Shaping the AP Philosophy
  1.     Project delays are more often due to human factors than
         technical factors.
  2.     Process-oriented methodologies have little to say about
         human factors, except those that can be easily codified.
  3.     Project leadership is the common denominator in virtually
         every list of critical project success (or failure) factors.
  4.     Human factors are amplified in accelerated projects,
         making the need project leadership especially acute.
  5.     Traditional project management methods and tools have
         little to say about project leadership.
  6.     Since a project is a complex system that’s part of a larger
         system, any attempt to fast-track a project that doesn’t
         account for this reality can offer partial results . . . at best.
  7.     Every accelerated project is unique.
 © Copyright 2010              Roberts & Roberts Associates
 All Rights Reserved                                                         3
Leading Accelerated Projects™
Roberts & Roberts
Associates
                       What is a Project Leader?
           Each
           Each
        Accelerated
        Accelerated
         Project is
         Project is
          Unique
          Unique

                        A project leader is
                        A project leader is
                       what a project leader
                       what a project leader
                              does!
                               does!

                                                            Match Traits
                                                            Match Traits
                                                            & Abilities to
                                                            & Abilities to
                                                              the Job
                                                               the Job
 © Copyright 2010            Roberts & Roberts Associates
 All Rights Reserved                                                         4
Leading Accelerated Projects™
Roberts & Roberts
Associates
                 10 Interventions of an AP Project Leader
    1.      Runs interference for the project team
    2.      Finds and utilizes workarounds when necessary
    3.      Follows the project plan, but readily adapts to
            circumstances
    4.      Removes barriers and roadblocks for the project team
    5.      Secures external support and resources for project team
    6.      Serves as Chief Communicator for the project
    7.      Ensures there are no disconnects in task handoffs
    8.      Manages changing requirements and developer gold
            plating
    9.      Doesn’t wait to be told what’s going on … few surprises
    10.     Intervenes when conflict arises or priorities veer off track
 © Copyright 2010              Roberts & Roberts Associates
 All Rights Reserved                                                       5
Leading Accelerated Projects™
Roberts & Roberts
Associates
                       Eight Acceleration Opportunity Levers™
  Process Lever
   • Alter the project structure and the relationship of the elements to
     minimize process cycle time
   • Leader Issues: Political sensitivities; turf issues; task handoffs

  Planning Lever
   • Incorporate means for project efficiencies to offset delays and
     inefficiencies; Also, account for special risks that accompany APs
   • Leader Issues: Fairness issues; setting expectations

  Policy Lever
   • Removing (or working around) policies that inhibit accelerated
     projects
   • Leader Issues: Political sensitivities; overcoming inertia
 © Copyright 2010                 Roberts & Roberts Associates
 All Rights Reserved                                                       6
Leading Accelerated Projects™
Roberts & Roberts
Associates
                       Eight Acceleration Opportunity Levers™

 People Lever
  • Improving communication, coordination, and cooperation between
    project team members; also setting team performance expectations
  • Leader Issues: Conflict intervention; conflicting priorities

 Psychology Lever
  • Improving performance, productivity, and work habits of individuals
  • Leader Issues: Energy management; task orientation styles

 Requirements Lever
  • Defining requirements and avoiding Type-III errors
  • Leader Issues: Dealing w/ internal customers; avoiding scope creep

 © Copyright 2010                 Roberts & Roberts Associates
 All Rights Reserved                                                      7
Leading Accelerated Projects™
Roberts & Roberts
Associates
                       Eight Acceleration Opportunity Levers™
 Technology Lever
   • Taking advantage of technology tools to expedite planning and
     executing the project, especially tools that facilitate
     communications, coordination, and collaboration
   • Leader Issues: Reconciling strong differences of opinion between
     technical experts; avoiding analysis paralysis

 Leadership Lever
   • Providing the motivating force behind the other 7 levers; executing
     the leader actions and interventions for accelerating the project;
     selecting the right leader for the job
   • Leader Issues: Executing the plan but adapting to circumstances;
     avoiding finger pointing; quick and decisive action

 © Copyright 2010                 Roberts & Roberts Associates
 All Rights Reserved                                                       8
Leading Accelerated Projects™
Roberts & Roberts
Associates

 Uncovering Opportunities – The MAP Critical Issues Survey™
  A proprietary tool for surveying project stakeholders:
    • Identifies “issues” that have bearing on the ability to accelerate a
      particular project … issues are related to one or more of the Eight
      Acceleration Opportunity Levers™
    • Identifies specific incidents from the history of an organization that
      provide palpable evidence of a particular issue
    • Uses descriptive statistics to identify the perceived magnitude of the
      issue and the degree that the stakeholders agree on the issue
    • Identifies links between “issues” that suggest a theme or pattern
    N N = the survey item #
                                                    33
                                                                            Critical Factors
                                9            23          18          15     Risk Management
                                                                               Multitasking
                                                                          Inefficient Execution
       2               14   8   20

 © Copyright 2010                    Roberts & Roberts Associates
 All Rights Reserved                                                                              9
Leading Accelerated Projects™
Roberts & Roberts
Associates
                          References and Recommended Reading
  Process Reengineering: The Key to Achieving Breakthrough Success, Lon Roberts, Quality Press, 1995.
  SPC for Right-Brain Thinkers, Lon Roberts, Quality Press, 2005
  Organizational Communications Imperatives: Lessons of the Space Program, Phillip K. Thompkins, Roxbury
    Publishing Co., 1993
  Re-Creating the Organization: A Design of Organizations for the 21st Century, Russell K. Ackoff, Oxford
    University Press, 1999
  Dirty Rotten Strategies, Ian I. Mitroff and Abraham Silvers, Stanford Business Books, 2009
  PMBOK Guide® – Fourth Edition Changes, Cyndi Snyder Stackpole, January 29, 2009


                       Training Courses                              Roberts & Roberts
   • Leading Accelerated Projects                                       Associates
   • Gleaning Facts From Figures                                         Lon Roberts, Ph.D.
   • SPC Workshop for Users
   • Quantitative Tools for Project Managers
                                                               www.R2assoc.com
   • Analytical Skills for Admin. Professionals
                                                               info@R2assoc.com
                  See descriptions at
              www.R2assoc.com/Trainp.htm                       972.596.2956
 © Copyright 2010                         Roberts & Roberts Associates
 All Rights Reserved                                                                                        10

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Leading Accelerated Projects

  • 1. These are abridged notes from a conference presentation on 8/13/10 and an introduction to the author’s seminar by the same title. For information on training or consultation, contact the author. Leading Accelerated Projects ™ Roberts & Roberts Associates www.R2assoc.com Presented by Lon Roberts, Ph.D. Roberts & Roberts Associates © Copyright 2010 Leading Accelerated Projects™ Phone: 972.596.2956 All Rights Reserved Email: info@R2assoc.com
  • 2. Leading Accelerated Projects™ Roberts & Roberts Associates “Without changing our patterns of thought, we will not be able to solve the problems we created with our current patterns of thought.” — Albert Einstein … nor can projects be accelerated by ‘amping up’ existing methods of planning and execution. © Copyright 2010 Roberts & Roberts Associates All Rights Reserved 2
  • 3. Leading Accelerated Projects™ Roberts & Roberts Associates Seven Realities Shaping the AP Philosophy 1. Project delays are more often due to human factors than technical factors. 2. Process-oriented methodologies have little to say about human factors, except those that can be easily codified. 3. Project leadership is the common denominator in virtually every list of critical project success (or failure) factors. 4. Human factors are amplified in accelerated projects, making the need project leadership especially acute. 5. Traditional project management methods and tools have little to say about project leadership. 6. Since a project is a complex system that’s part of a larger system, any attempt to fast-track a project that doesn’t account for this reality can offer partial results . . . at best. 7. Every accelerated project is unique. © Copyright 2010 Roberts & Roberts Associates All Rights Reserved 3
  • 4. Leading Accelerated Projects™ Roberts & Roberts Associates What is a Project Leader? Each Each Accelerated Accelerated Project is Project is Unique Unique A project leader is A project leader is what a project leader what a project leader does! does! Match Traits Match Traits & Abilities to & Abilities to the Job the Job © Copyright 2010 Roberts & Roberts Associates All Rights Reserved 4
  • 5. Leading Accelerated Projects™ Roberts & Roberts Associates 10 Interventions of an AP Project Leader 1. Runs interference for the project team 2. Finds and utilizes workarounds when necessary 3. Follows the project plan, but readily adapts to circumstances 4. Removes barriers and roadblocks for the project team 5. Secures external support and resources for project team 6. Serves as Chief Communicator for the project 7. Ensures there are no disconnects in task handoffs 8. Manages changing requirements and developer gold plating 9. Doesn’t wait to be told what’s going on … few surprises 10. Intervenes when conflict arises or priorities veer off track © Copyright 2010 Roberts & Roberts Associates All Rights Reserved 5
  • 6. Leading Accelerated Projects™ Roberts & Roberts Associates Eight Acceleration Opportunity Levers™ Process Lever • Alter the project structure and the relationship of the elements to minimize process cycle time • Leader Issues: Political sensitivities; turf issues; task handoffs Planning Lever • Incorporate means for project efficiencies to offset delays and inefficiencies; Also, account for special risks that accompany APs • Leader Issues: Fairness issues; setting expectations Policy Lever • Removing (or working around) policies that inhibit accelerated projects • Leader Issues: Political sensitivities; overcoming inertia © Copyright 2010 Roberts & Roberts Associates All Rights Reserved 6
  • 7. Leading Accelerated Projects™ Roberts & Roberts Associates Eight Acceleration Opportunity Levers™ People Lever • Improving communication, coordination, and cooperation between project team members; also setting team performance expectations • Leader Issues: Conflict intervention; conflicting priorities Psychology Lever • Improving performance, productivity, and work habits of individuals • Leader Issues: Energy management; task orientation styles Requirements Lever • Defining requirements and avoiding Type-III errors • Leader Issues: Dealing w/ internal customers; avoiding scope creep © Copyright 2010 Roberts & Roberts Associates All Rights Reserved 7
  • 8. Leading Accelerated Projects™ Roberts & Roberts Associates Eight Acceleration Opportunity Levers™ Technology Lever • Taking advantage of technology tools to expedite planning and executing the project, especially tools that facilitate communications, coordination, and collaboration • Leader Issues: Reconciling strong differences of opinion between technical experts; avoiding analysis paralysis Leadership Lever • Providing the motivating force behind the other 7 levers; executing the leader actions and interventions for accelerating the project; selecting the right leader for the job • Leader Issues: Executing the plan but adapting to circumstances; avoiding finger pointing; quick and decisive action © Copyright 2010 Roberts & Roberts Associates All Rights Reserved 8
  • 9. Leading Accelerated Projects™ Roberts & Roberts Associates Uncovering Opportunities – The MAP Critical Issues Survey™ A proprietary tool for surveying project stakeholders: • Identifies “issues” that have bearing on the ability to accelerate a particular project … issues are related to one or more of the Eight Acceleration Opportunity Levers™ • Identifies specific incidents from the history of an organization that provide palpable evidence of a particular issue • Uses descriptive statistics to identify the perceived magnitude of the issue and the degree that the stakeholders agree on the issue • Identifies links between “issues” that suggest a theme or pattern N N = the survey item # 33 Critical Factors 9 23 18 15 Risk Management Multitasking Inefficient Execution 2 14 8 20 © Copyright 2010 Roberts & Roberts Associates All Rights Reserved 9
  • 10. Leading Accelerated Projects™ Roberts & Roberts Associates References and Recommended Reading Process Reengineering: The Key to Achieving Breakthrough Success, Lon Roberts, Quality Press, 1995. SPC for Right-Brain Thinkers, Lon Roberts, Quality Press, 2005 Organizational Communications Imperatives: Lessons of the Space Program, Phillip K. Thompkins, Roxbury Publishing Co., 1993 Re-Creating the Organization: A Design of Organizations for the 21st Century, Russell K. Ackoff, Oxford University Press, 1999 Dirty Rotten Strategies, Ian I. Mitroff and Abraham Silvers, Stanford Business Books, 2009 PMBOK Guide® – Fourth Edition Changes, Cyndi Snyder Stackpole, January 29, 2009 Training Courses Roberts & Roberts • Leading Accelerated Projects Associates • Gleaning Facts From Figures Lon Roberts, Ph.D. • SPC Workshop for Users • Quantitative Tools for Project Managers www.R2assoc.com • Analytical Skills for Admin. Professionals info@R2assoc.com See descriptions at www.R2assoc.com/Trainp.htm 972.596.2956 © Copyright 2010 Roberts & Roberts Associates All Rights Reserved 10