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Whither Goest Our
  Productivity?
 Our Silent Crisis
Presentation to the 2nd Annual
 Distinguished Alumni Series
       Arthur Lok Jack
 Graduate School of Business
      2nd February 2012
             by
 Lennox Sealy BSc MBA PhD
The Chinese
Connection
The Little Red Book
On the Correct Handling of Contradictions
Among the People (February 27, 1957), 1st
pocket ed., pp. 10-11.


 Within the ranks of the people, democracy is correlative with
  centralism and freedom with discipline. They are the two
opposites of a single entity, contradictory as well as united, and
 we should not one-sidedly emphasize one to the denial of the
 other. Within the ranks of the people, we cannot do without
   freedom, nor can we do without discipline; we cannot do
    without democracy, nor can we do without centralism.
Based on these principles, the people enjoy extensive democracy
and freedom, but at the same time they have to keep within the
                 bounds of socialist discipline.
                         Mao Tse Tung
THE PRESENTATION FLOW
    1.0 Why Productivity - My Top Five
2.0 Productivity – of What Importance

      3.0 Why – Our Silent Crisis
    4. 0 National Productivity - Anybody
     5.0 Organizational Productivity –
    Not Enough Measurement & Reporting

 6.0 Personal Productivity – In Dire Need of Focus


          7.0 Possibilities and Solutions
5
1.0 Why Productivity?

We have gone far
enough in the focus on
skills. We entered this
century forgetting that
unless skills are
converted into output
skills remain merely
credentials
1.1 My Top Five
       Observations
5. Focus on Financial management
   rather than Customer Service
   Management
4. Focus on training rather than
   process improvement
3. Local optimization – Global talk
   2. Hands-Off rather than Hands on
   management
   1. Failure to address low factor
   productivity
THE PRESENTATION FLOW
     1.0 Why Productivity - My Top Ten
 2.0 Productivity – Of what importance

       3.0 Why – Our Silent Crisis
     4. 0 National Productivity - Anybody
      5.0 Organizational Productivity –
     Not enough Measurement & Reporting

6.0 Personal Productivity – In dire need of focus

           7.0 Possibilities and Solutions
 8
Productivity ….isn’t
 everything, but in
  the long run it’s
nearly everything –
Paul Krugman – The
 Age of Diminished
Expectations (1994)
2.0 Productivity – Of what
        Importance

A measure of how
effectively and efficiently
a nation, a business or a
person uses the resources
at their disposal to
produce goods and
services that add value to
the lives of the people who
consume them.
Economics &
        Productivity
In Economics the fundamental
relationship for productivity
measurement is the production function:
Y = A F (K,N).
This function says that we get higher output
for three reasons: because more people are
working (higher N), because they have more
equipment & technology to work with (higher
K), or because capital and labour are used more
efficiently (higher A).
                   1-11
Productivity

Measure of process improvement
Represents output relative to input
   Productivity = Units produced
                    Inputs used
Productivity increases the standard
of living in every country


               1-12
Productivity Variables

            Productivity       =
                Output
(Labor + material + energy + capital )* national
          productivity index (NPI)

NPI – Determined by the work ethic and the
     country culture ( between 10- 90%)


                    1-13
THE PRESENTATION FLOW
     1.0 Why Productivity - My Top Five
  2.0 Productivity – Of What Importance

       3.0 Why –Our Silent Crisis
     4. 0 National Productivity - Anybody
       5.0 Organizational Productivity –
           Not Enough Measurement

6.0 Personal Productivity – In Dire Need of Focus

           7.0 Possibilities and Solutions
 1
3.0 Why – Our Silent Crisis

A Crisis - An unstable condition, as
  in political, social, or economic
    affairs due to an abrupt or
    prolonged decisive change.
          (Free On-line Dictionary)
Sample Labour productivity growth by Country - (GDP per
hour), 1995-2006
A Two- Sector Analysis – Public & Private


                Public Sector Measurement –
    US Federal Agency Productivity Measurement System

  Civil Service Reform in Latin America and the Caribbean:
  Proceedings of a Conference (World Bank Technical Paper)
                    (No 259) [Paperback]
    Shahid Amjad Chaudhry, Gary James Reid and Waleed
                       Haider Malik

Low productivity growth is the main reason most
countries in Latin America and the Caribbean have
lagged growth rates of advanced countries
IADB News Release Mar 20, 2010
Caribbean Crisis?
In the IADB’s publication – “The Age of
Productivity – Transforming economies from the
bottom up” – the authors analyzed how efficiently
nations are utilizing their productive
resources, and looked into productivity gains and
losses, relative to the United States, for a sample of
76 countries, including 17 from Latin America and
the Caribbean. Chile was the only country in the
region to increase its productivity against the
United States since 1960.

Half of the 20 worst performing countries in terms
of productivity in the sample are from Latin
America and the Caribbean
Caribbean Crisis?
• According to a 2009 Central Statistical
  Office report productivity as measured by
  an Index of Domestic Production divided
  by the Index of Man Hours Worked
  showed an increase in productivity over
  the period 2004 to 2008
• Low productivity growth remains the
  main reason most countries in Latin
  America and the Caribbean have lagged
  growth rates of advanced countries -
  IADB News Release Mar 20, 2010
T&T Attempts at Addressing
       Productivity


  On 25th August 2009, the National
  Productivity Council was launched
  in Trinidad. The Council will
  comprise 15 members from the
  private sector, trade unions, civil
  society, academia and government.
THE PRESENTATION FLOW
     1.0 Why Productivity - My Top Five
  2.0 Productivity – Of What Importance

       3.0 Why –Our Silent Crisis
     4. 0 National Productivity - Anybody
      5.0 Organizational Productivity –
     Not Enough Measurement & Reporting

6.0 Personal Productivity – In Dire Need of Focus

           7.0 Possibilities and Solutions
 2
4.0 National Productivity
        - Anybody



Output per unit of labour - Labour
productivity or
Output per unit of Labour and
Capital services input –
Multifactor Productivity
The Productivity Hit
        Parade
 Counties on the list are in four
 groups – Old World , New World
 , Energy Rich, & Rapidly Developing
1. The “Old World” nations which have
   held their positions on the
   productivity hit parade for decades
   if not centuries include
   Germany, Austria, Denmark, and to
   a lesser extent France.
                1-23
The Productivity Hit
         Parade
2. The “New World” includes
   Canada, Australia, and the United
   States characterized by a broad
   range of raw materials, high levels
   of intellectual capital and strong
   agricultural economies



                  1-24
The Productivity Hit
        Parade
3. The “Energy Rich” include
   Norway, which is the most
   productive country, and Middle East
   nations, including Kuwait and the
   United Arab Emirates. Their
   countries have small
   populations, particularly in
   relationship to their vast oil and gas
   wealth.
                  1-25
The Productivity Hit
         Parade
4. The “Rapidly Developing/Developed ”
   include Japan , Singapore, Korea
   , China, India i.e. countries that also
   have either small or large populations
   but their intellectual capital and
   labour productivity is a major source
   of GDP
Productivity Growth – Three
                       Selected Countries
                            1971- 1992
              5
             4.5
              4
             3.5
% per year




              3
                                           United States
             2.5
                                           West Germany
              2
                                           Japan
             1.5
              1
             0.5
              0


                   Whole Economy   Labor
Investment and Productivity in
       Selected Nations

                              10
                                                                                               U.S.
                                    8                                                          U.K.
 Percent increase in productivity




                                                                                               Canada
                                    6                                                          Italy
                                                                                               Belgium
              (Mfg)




                                    4                                                          France
                                                                                               Netherlands
                                    2                                                          Japan
                                                                                               Best fit
                                    0
                                        10    15        20        25        30            35
                                             Nonresidential fixed investment to GNP (%)
THE PRESENTATION FLOW
     1.0 Why Productivity - My Top Five
  2.0 Productivity – Of What Importance

       3.0 Why –Our Silent Crisis
     4. 0 National Productivity - Anybody
      5.0 Organizational Productivity –
     Not Enough Measurement & Reporting

6.0 Personal Productivity – In Dire Need of Focus

           7.0 Possibilities and Solutions
 3
5.0 Organizational
Productivity – Not Enough
Measurement & Reporting

            Organizational
            productivity is
            normally
            measured in terms
            of some specific
            output e.g. no. of
            computers produced per
            day
Major Internal Factors
  Affecting Organizational
        Productivity

1. People (HR)
   Management systems
2. Money management
   Systems
3. Organization of
   machinery and
   equipment
4. Technological capacity
5. Organizational cultural
   norms
Measuring Organizational
Productivity Using the Concept
            of VA
VA is computed as sales less purchases
from outside (e.g., materials, energy,
outsourced services) plus change in
inventory of work-in-process and
finished goods. This method of
computation is called the subtraction
method (or the VA creation method).
Measuring Organizational
 Productivity using VA
Measuring Organizational
      Productivity

The Concept of Value-added
productivity measurement (VAPM)
then becomes a useful measurement
tool to consider in determining the
productivity performance of an
organization
 It involves eleven (11) ratios - a
 combination of the five profitability and
 six labour productivity ratios
THE PRESENTATION FLOW
     1.0 Why Productivity - My Top Five
  2.0 Productivity – Of What Importance

       3.0 Why –Our Silent Crisis
     4. 0 National Productivity - Anybody
      5.0 Organizational Productivity –
     Not Enough Measurement & Reporting

6.0 Personal Productivity – In Dire Need of Focus

           7.0 Possibilities and Solutions
 3
Personal Productivity
Personal
    Productivity
                                  Time
The extent to which               spent
                                   on
time is effectively and          priorit
                                   ies
efficiently spent on           20%
the things that
matter most in one’s       80%
                             Time
personal and              spent on
professional life         unimport
                              ant
                            things
“Productivity is perhaps
    first personal then
   organizational and
  ultimately national” –
       LSA Consultants
THE PRESENTATION FLOW
     1.0 Why Productivity - My Top Five
  2.0 Productivity – Of What Importance

       3.0 Why –Our Silent Crisis
    4. 0 National Productivity - Anybody
      5.0 Organizational Productivity –
     Not Enough Measurement & Reporting

6.0 Personal Productivity – In Dire Need of Focus

           7.0 Possibilities and Solutions
Necessary Reforms


      Tackle the high rates of
      informality in the business
      sector. These firms survive
      because they evade
      taxes, utilizing productive
      resources that would
      otherwise go to more
      efficient sectors of the
      economy.
Necessary Reforms
      Government must
      therefore exert a
      higher degree of
      control over
      regulatory and
      business policy while
      allowing the free
      market to operate
      with more structured
      guidelines
The Power of Institutional Partnership
   for Innovation - A Key Driver of
           Competitiveness

          Government and public agencies



         Finance and         Research and
           venture            education
           capital           institutions




            Enterprises and workplaces
The Potential Impact of Proper
    Management Practices
Direct Strategy Implementation

    EXTERNAL FORCES                              PRODUCTIVITY
                                                   ACTIONS
•Increased demand for services by citizens
                                                •Develop formal productivity
•Financial prudence                             programs in all departments
•Population stability                           •Measure everything
•Increased interest in business activity        •Set goals and standards for all
•Political /cultural limiting options           departments
                                                •Reorganize functions into
       Direct Strategies                        process

1. Limit union demands
                                                  INTERNAL ACTIONS
2. Cut inefficient services
                                             •Use appropriate technology
3. Monitor capital expenditures
                                             •Implement stricter accounting
4. Increase penalties where necessary        procedures
5. Make dramatic cuts in unnecessary         •Contract out for service delivery
   spending
                                             •Implement program budgeting
6. Cooperate with other jurisdictions
   to bring pressure to bear in all          •Study and document problems and
   sectors for productivity                  needs and implement solution type
   improvements                              hands on approaches
IN SUMMARY



1.Growth in output comes from increases in
factor inputs and growth in productivity (the
letter A in our production function). A major
reason why Japan has grown more rapidly
than the US over the last thirty years has been
their larger rate of investment in physical
capital (I/Y).
2.Productivity is related to investment in
education, research and development,
management techniques, and simple
experience...
IN SUMMARY



3. There are a number of examples of
societies that were technologically but
not economically advanced. Evidently
technology is not enough, you also need a
social/political/cultural/legal
environment that fosters its application.
IN SUMMARY

4. Analogously, many productivity increases
   at the firm level reflect management and
   organization of people more than advances
   in technology

5. A variety of national policies are likely to
   lead to higher productivity: education,
   transportation and communication
   infrastructure, basic and applied research,
   but within a clearly defined disciplinary
   framework.
Thank You
             For
       Your Attention
And Let’s Continue Improving
     Our Productivity

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Final LS-productivity

  • 1. Whither Goest Our Productivity? Our Silent Crisis
  • 2. Presentation to the 2nd Annual Distinguished Alumni Series Arthur Lok Jack Graduate School of Business 2nd February 2012 by Lennox Sealy BSc MBA PhD
  • 4. The Little Red Book On the Correct Handling of Contradictions Among the People (February 27, 1957), 1st pocket ed., pp. 10-11. Within the ranks of the people, democracy is correlative with centralism and freedom with discipline. They are the two opposites of a single entity, contradictory as well as united, and we should not one-sidedly emphasize one to the denial of the other. Within the ranks of the people, we cannot do without freedom, nor can we do without discipline; we cannot do without democracy, nor can we do without centralism. Based on these principles, the people enjoy extensive democracy and freedom, but at the same time they have to keep within the bounds of socialist discipline. Mao Tse Tung
  • 5. THE PRESENTATION FLOW 1.0 Why Productivity - My Top Five 2.0 Productivity – of What Importance 3.0 Why – Our Silent Crisis 4. 0 National Productivity - Anybody 5.0 Organizational Productivity – Not Enough Measurement & Reporting 6.0 Personal Productivity – In Dire Need of Focus 7.0 Possibilities and Solutions 5
  • 6. 1.0 Why Productivity? We have gone far enough in the focus on skills. We entered this century forgetting that unless skills are converted into output skills remain merely credentials
  • 7. 1.1 My Top Five Observations 5. Focus on Financial management rather than Customer Service Management 4. Focus on training rather than process improvement 3. Local optimization – Global talk 2. Hands-Off rather than Hands on management 1. Failure to address low factor productivity
  • 8. THE PRESENTATION FLOW 1.0 Why Productivity - My Top Ten 2.0 Productivity – Of what importance 3.0 Why – Our Silent Crisis 4. 0 National Productivity - Anybody 5.0 Organizational Productivity – Not enough Measurement & Reporting 6.0 Personal Productivity – In dire need of focus 7.0 Possibilities and Solutions 8
  • 9. Productivity ….isn’t everything, but in the long run it’s nearly everything – Paul Krugman – The Age of Diminished Expectations (1994)
  • 10. 2.0 Productivity – Of what Importance A measure of how effectively and efficiently a nation, a business or a person uses the resources at their disposal to produce goods and services that add value to the lives of the people who consume them.
  • 11. Economics & Productivity In Economics the fundamental relationship for productivity measurement is the production function: Y = A F (K,N). This function says that we get higher output for three reasons: because more people are working (higher N), because they have more equipment & technology to work with (higher K), or because capital and labour are used more efficiently (higher A). 1-11
  • 12. Productivity Measure of process improvement Represents output relative to input Productivity = Units produced Inputs used Productivity increases the standard of living in every country 1-12
  • 13. Productivity Variables Productivity = Output (Labor + material + energy + capital )* national productivity index (NPI) NPI – Determined by the work ethic and the country culture ( between 10- 90%) 1-13
  • 14. THE PRESENTATION FLOW 1.0 Why Productivity - My Top Five 2.0 Productivity – Of What Importance 3.0 Why –Our Silent Crisis 4. 0 National Productivity - Anybody 5.0 Organizational Productivity – Not Enough Measurement 6.0 Personal Productivity – In Dire Need of Focus 7.0 Possibilities and Solutions 1
  • 15. 3.0 Why – Our Silent Crisis A Crisis - An unstable condition, as in political, social, or economic affairs due to an abrupt or prolonged decisive change. (Free On-line Dictionary)
  • 16. Sample Labour productivity growth by Country - (GDP per hour), 1995-2006
  • 17. A Two- Sector Analysis – Public & Private Public Sector Measurement – US Federal Agency Productivity Measurement System Civil Service Reform in Latin America and the Caribbean: Proceedings of a Conference (World Bank Technical Paper) (No 259) [Paperback] Shahid Amjad Chaudhry, Gary James Reid and Waleed Haider Malik Low productivity growth is the main reason most countries in Latin America and the Caribbean have lagged growth rates of advanced countries IADB News Release Mar 20, 2010
  • 18. Caribbean Crisis? In the IADB’s publication – “The Age of Productivity – Transforming economies from the bottom up” – the authors analyzed how efficiently nations are utilizing their productive resources, and looked into productivity gains and losses, relative to the United States, for a sample of 76 countries, including 17 from Latin America and the Caribbean. Chile was the only country in the region to increase its productivity against the United States since 1960. Half of the 20 worst performing countries in terms of productivity in the sample are from Latin America and the Caribbean
  • 19. Caribbean Crisis? • According to a 2009 Central Statistical Office report productivity as measured by an Index of Domestic Production divided by the Index of Man Hours Worked showed an increase in productivity over the period 2004 to 2008 • Low productivity growth remains the main reason most countries in Latin America and the Caribbean have lagged growth rates of advanced countries - IADB News Release Mar 20, 2010
  • 20. T&T Attempts at Addressing Productivity On 25th August 2009, the National Productivity Council was launched in Trinidad. The Council will comprise 15 members from the private sector, trade unions, civil society, academia and government.
  • 21. THE PRESENTATION FLOW 1.0 Why Productivity - My Top Five 2.0 Productivity – Of What Importance 3.0 Why –Our Silent Crisis 4. 0 National Productivity - Anybody 5.0 Organizational Productivity – Not Enough Measurement & Reporting 6.0 Personal Productivity – In Dire Need of Focus 7.0 Possibilities and Solutions 2
  • 22. 4.0 National Productivity - Anybody Output per unit of labour - Labour productivity or Output per unit of Labour and Capital services input – Multifactor Productivity
  • 23. The Productivity Hit Parade Counties on the list are in four groups – Old World , New World , Energy Rich, & Rapidly Developing 1. The “Old World” nations which have held their positions on the productivity hit parade for decades if not centuries include Germany, Austria, Denmark, and to a lesser extent France. 1-23
  • 24. The Productivity Hit Parade 2. The “New World” includes Canada, Australia, and the United States characterized by a broad range of raw materials, high levels of intellectual capital and strong agricultural economies 1-24
  • 25. The Productivity Hit Parade 3. The “Energy Rich” include Norway, which is the most productive country, and Middle East nations, including Kuwait and the United Arab Emirates. Their countries have small populations, particularly in relationship to their vast oil and gas wealth. 1-25
  • 26. The Productivity Hit Parade 4. The “Rapidly Developing/Developed ” include Japan , Singapore, Korea , China, India i.e. countries that also have either small or large populations but their intellectual capital and labour productivity is a major source of GDP
  • 27. Productivity Growth – Three Selected Countries 1971- 1992 5 4.5 4 3.5 % per year 3 United States 2.5 West Germany 2 Japan 1.5 1 0.5 0 Whole Economy Labor
  • 28. Investment and Productivity in Selected Nations 10 U.S. 8 U.K. Percent increase in productivity Canada 6 Italy Belgium (Mfg) 4 France Netherlands 2 Japan Best fit 0 10 15 20 25 30 35 Nonresidential fixed investment to GNP (%)
  • 29.
  • 30. THE PRESENTATION FLOW 1.0 Why Productivity - My Top Five 2.0 Productivity – Of What Importance 3.0 Why –Our Silent Crisis 4. 0 National Productivity - Anybody 5.0 Organizational Productivity – Not Enough Measurement & Reporting 6.0 Personal Productivity – In Dire Need of Focus 7.0 Possibilities and Solutions 3
  • 31. 5.0 Organizational Productivity – Not Enough Measurement & Reporting Organizational productivity is normally measured in terms of some specific output e.g. no. of computers produced per day
  • 32. Major Internal Factors Affecting Organizational Productivity 1. People (HR) Management systems 2. Money management Systems 3. Organization of machinery and equipment 4. Technological capacity 5. Organizational cultural norms
  • 33. Measuring Organizational Productivity Using the Concept of VA VA is computed as sales less purchases from outside (e.g., materials, energy, outsourced services) plus change in inventory of work-in-process and finished goods. This method of computation is called the subtraction method (or the VA creation method).
  • 35. Measuring Organizational Productivity The Concept of Value-added productivity measurement (VAPM) then becomes a useful measurement tool to consider in determining the productivity performance of an organization It involves eleven (11) ratios - a combination of the five profitability and six labour productivity ratios
  • 36.
  • 37.
  • 38. THE PRESENTATION FLOW 1.0 Why Productivity - My Top Five 2.0 Productivity – Of What Importance 3.0 Why –Our Silent Crisis 4. 0 National Productivity - Anybody 5.0 Organizational Productivity – Not Enough Measurement & Reporting 6.0 Personal Productivity – In Dire Need of Focus 7.0 Possibilities and Solutions 3
  • 40. Personal Productivity Time The extent to which spent on time is effectively and priorit ies efficiently spent on 20% the things that matter most in one’s 80% Time personal and spent on professional life unimport ant things
  • 41. “Productivity is perhaps first personal then organizational and ultimately national” – LSA Consultants
  • 42. THE PRESENTATION FLOW 1.0 Why Productivity - My Top Five 2.0 Productivity – Of What Importance 3.0 Why –Our Silent Crisis 4. 0 National Productivity - Anybody 5.0 Organizational Productivity – Not Enough Measurement & Reporting 6.0 Personal Productivity – In Dire Need of Focus 7.0 Possibilities and Solutions
  • 43. Necessary Reforms Tackle the high rates of informality in the business sector. These firms survive because they evade taxes, utilizing productive resources that would otherwise go to more efficient sectors of the economy.
  • 44. Necessary Reforms Government must therefore exert a higher degree of control over regulatory and business policy while allowing the free market to operate with more structured guidelines
  • 45. The Power of Institutional Partnership for Innovation - A Key Driver of Competitiveness Government and public agencies Finance and Research and venture education capital institutions Enterprises and workplaces
  • 46. The Potential Impact of Proper Management Practices
  • 47. Direct Strategy Implementation EXTERNAL FORCES PRODUCTIVITY ACTIONS •Increased demand for services by citizens •Develop formal productivity •Financial prudence programs in all departments •Population stability •Measure everything •Increased interest in business activity •Set goals and standards for all •Political /cultural limiting options departments •Reorganize functions into Direct Strategies process 1. Limit union demands INTERNAL ACTIONS 2. Cut inefficient services •Use appropriate technology 3. Monitor capital expenditures •Implement stricter accounting 4. Increase penalties where necessary procedures 5. Make dramatic cuts in unnecessary •Contract out for service delivery spending •Implement program budgeting 6. Cooperate with other jurisdictions to bring pressure to bear in all •Study and document problems and sectors for productivity needs and implement solution type improvements hands on approaches
  • 48. IN SUMMARY 1.Growth in output comes from increases in factor inputs and growth in productivity (the letter A in our production function). A major reason why Japan has grown more rapidly than the US over the last thirty years has been their larger rate of investment in physical capital (I/Y). 2.Productivity is related to investment in education, research and development, management techniques, and simple experience...
  • 49. IN SUMMARY 3. There are a number of examples of societies that were technologically but not economically advanced. Evidently technology is not enough, you also need a social/political/cultural/legal environment that fosters its application.
  • 50. IN SUMMARY 4. Analogously, many productivity increases at the firm level reflect management and organization of people more than advances in technology 5. A variety of national policies are likely to lead to higher productivity: education, transportation and communication infrastructure, basic and applied research, but within a clearly defined disciplinary framework.
  • 51. Thank You For Your Attention And Let’s Continue Improving Our Productivity