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Pedagogical Café N 2
CETI – Center for Educational and
Te c h n o l o g i c a l I n n o v a t i o n

New Challenges and Business
Models in Higher Education

               10 January 2013
Pedagogical Café
                                                               Blended learning
Learn               Online courses
                   iTunes U
                                       Role of the professor

Online sharing                                                   In-class sharing

           New ways of Teaching                        Societal issues in
                                                           teaching
Flipped learning
Managing students/professors
                               SHARE                   The future of teaching

interactions                         Students’ learning behaviors
              YouTube.edu                 Smartphones in education
Tablets in education      Teaching with social networks
Pedagogical Café

   A moment and place to share our pedagogical
    experiences in a reflective manner so that it
benefits to all the school’s stakeholders (professors,
students, administrative staff, companies, etc.) and
 participates in the development of the school and
                       its values
Massive Open Online Courses
What’s new about MOOC?
    Scale, scope, pace and
structuration of the ventures
Screen capture: January 8
2011…

                                Online course in artificial
         Sebastian Thrun              intelligence                    Peter Norvig




                160,000 registered - 190 countries                              + 200 on campus –
                                                                                  dwindled to 30
                       23,000 completed                                          (online transfer)


   “Peter and I taught more students AI than all AI professors in the world combined”…
“Having done this, I can’t teach at Stanford again, I feel like there’s a red pill and a blue pill,
and you can take the blue pill and go back to your classroom and lecture your 20 students.
                   But I’ve taken the red pill, and I’ve seen Wonderland.”
• Raised $15 million
• Free for the students
• Sells leads results to companies (when permitted)
• Helps the students to get a job
• More than 1 million students
• Students in one Udacity class can get credit
  through the Global Campus of Colorado State
  University
• “Udacity in partnership with Pearson VUE
  announces testing centers”
MOOC Common characteristics
• Online courses (video lectures + written materials +
  forums / communities (= social)+ self-scoring tests)
• Free for the students
• Can reach thousands of students at the same time
• Top-rated universities (usually)
• Great researchers and teachers
• « Shop windows » for other courses offered by the
  institutions
• No diplomas, but certificates or badges
• Less personal support to the students
• High percentages of students who give up
Badges vs diplomas?
• Badges represent the acquired skills
   – Store all the information about the validated training as
     metadata (institution, skills, grades, type of the exam, etc.)
• Good way to attract students towards learning
   – Getting the badge = quest
   – Intermediary badges with each new competence, all the
     badges = quest completed
• Studies by Mc Arthur foundation with Mozilla, with
  such organizations as NASA, Intel, Disney-Pixar,
  Motoral, US Ministry of Education
• Skilled-based rather than diploma-based jobs
An answer to the students’ loan
            bubble?
• http://edition.cnn.com/2012/12/06/opinion/b
  ennett-student-debt/index.html
• http://www.zerohedge.com/news/2012-09-
  28/student-loan-bubble-19-simple-charts
• http://www.usnews.com/opinion/blogs/econ
  omic-intelligence/2012/06/12/the-
  government-shouldnt-subsidize-higher-
  education
Implications
• New challenges and new business models
• New pedagogical / educational models
• Less expensive – both for institutions and students
• How is Higher Education delivered?
• What can / should we become? (as institutions)
• What is quality education?
• Who is Higher Education for?
• Will there be an increased segmentation and low-cost vs
  high-quality education? (+ accreditations?)
• How to reach new markets?
• What is / will be / should be our job as professors?
• Etc. (larger social, economic, etc. Implications)
Disruptive innovation                                    Incremental innovation
“Introduce a very different package of attributes from
the one mainstream customers historically value, and
                                                         “Give customers something more or better in
they often perform far worse along one or two
                                                         the attributes they already value” (Bower
dimensions that are particularly important to those
                                                         and Christensen, 1995: 45) - “Innovations
customers” (Bower and Christensen, 1995: 45) –
                                                         that make a product or service perform
“Create an entirely new market through the
                                                         better in ways that customers in the
introduction of a new kind of product or service, one
                                                         mainstream market already value”
that’s actually worse, initially, as judged by the
                                                         (Christensen & Overdorf, 2000: 72)
performance metrics that mainstream customers
value” (Christensen & Overdorf, 2000: 72)

Customers are unable to grasp the value in use of the
                                                         Customers can value the nature of the
innovation (they “are unwilling to use a disruptive
      They already do…
product in applications they know and understand”,
                                                         innovation and understand what it brings
                                                         them
Bower and Christensen, 1995: 45)
Make possible the emergence of a new market and can
                                                         Does not create a new market
invade established markets over time
“It's been interesting watching this unfold in music, books, newspapers, TV, but
nothing has ever been as interesting to me as watching it happen in my own back
yard. Higher education is now being disrupted; our MP3 is the massive open online
course (or mooc), and our Napster is Udacity, the education startup.


We have several advantages over the recording industry, of course. We are
decentralised and mostly non-profit. We employ lots of smart people. We have
previous examples to learn from, and our core competence is learning from the past.
And armed with these advantages, we're probably going to screw this up as badly as
the music people did.”

      Clay Shirky, Associate professor at New York University and a fellow at the Berkman Center
                                                             for Internet and Society (2012 12 17)
• Created in 2006
• Flipped learning
• Non-profit organization – donations
• Supported by the Gates Foundation, Reed
  Hastings (CEO of Netflix), Google and the
  O’Sullivan Foundation (among others)
• More than $16.5M in funding
• Videos on YouTube
Andrew Ng




                                          Daphne Koller




    “Education should be a right, not a privilege”



April 2012
Number of students signing for the site’s
                5 courses in its first 24h


                                                   $ Million raised


million users 4 months after its creation
  • 2M+ in December 2012
  • +70,000 users/week

                                                    Courses in 12/2012
•   “Monetization is not the most important objective for this business at this point.

    What is important is that Coursera is rapidly accumulating a body of high-quality

    content that could be very attractive to universities that want to license it for their

    own use. We invest with a very long mind-set, and the gestation period of the very

    best companies is at least 10 years.” (Scott Sandell, a Coursera financier )



•   “We’ll make money when Coursera makes money. I don’t think it will be too long

    down the road. We don’t want to make the mistake the newspaper industry did,

    of giving our product away free online for too long.” (Peter Lange, the provost of

    Duke University)
•   Certification
    •   Secure assessment
    •   Sale of information to potential employers
    •   Assessment of competency
    •   Tutoring or evaluation of progress
    •   Licensing or sale of the learning platform and courses
    •   Sponsorship
    •   Tuition
    •   Amazon Affiliate

Source: contract between Coursera and participating universities
Transfer Coursera courses
     evaluations into credits?
 Would enable students to take an identity-verified
  proctored exam, pay a fee and get and ACE credit
transcript (accepted in 2,000 universities for credits)
Revenues
• 85 to 94%                          • 6 to 15%
• 80% of gross profit                • 20% of gross profit

 Coursera                        Partner Universities



      Questions remain about sharing the revenues
                  with the professors…
Fall 2012
                                               $30M each


Not just teaching and learning. Stated intent = to “research how students
learn and how technologies can facilitate effective teaching both on-
campus and online. The EdX platform will enable the study of which
teaching methods and tools are most successful.” (press release)
• University of Texas will use edX courses for
  credit.
• 400,000+ students enrolled
• Modest fees to get certificates of successful
  completion
12 institutions
To be released in 2013
• Context
  – UK: distance learning = a niche concern
  – High increase in registration fees = decrease in the
    number of students
  – Traditional campus-based experience “boring” in the
    eyes of international students (Martin Bean, Vice-
    Chancellor of the OU)
• Directed by Simon Nelson, key architect of BBC
  Online.
• No diploma, but charged option to take tests in
  centers to get a skills certificate
Some references
•   http://www.guardian.co.uk/education/2012/dec/17/moocs-higher-education-transformation
    (fascinating and insightful )
•   http://www.guardian.co.uk/education/2012/dec/03/massive-online-open-courses-universities
•   http://www.theatlantic.com/business/archive/2012/02/envisioning-a-post-campus-
    america/253032/
•   http://www.guardian.co.uk/higher-education-network/blog/2012/dec/20/futurelearn-uk-moocs-
    martin-bean?INTCMP=SRCH
•   http://www.guardian.co.uk/education/2012/nov/19/open-online-courses-higher-education
•   http://www.nytimes.com/2012/03/05/education/moocs-large-courses-open-to-all-topple-campus-
    walls.html?_r=1&pagewanted=all
•   http://www.fastcompany.com/3000042/how-coursera-free-online-education-service-will-school-
    us-all
•   http://en.wikipedia.org/wiki/Coursera
•   http://www.insidehighered.com/blogs/university-venus/problem-edx#ixzz2HOb0d3h5
•   http://www.nytimes.com/2013/01/07/education/massive-open-online-courses-prove-popular-if-
    not-lucrative-yet.html?src=me&ref=general
•   http://news.onlineschools.org/2012/08/courseras-business-plan-elucidated-by-published-contract/
•   http://www.nytimes.com/2012/11/20/education/colleges-turn-to-crowd-sourcing-
    courses.html?pagewanted=all
•   http://www.quora.com/Online-Education-1/Will-the-courses-provided-by-organizations-like-
    Udacity-Coursera-and-edX-remain-free-forever-If-so-what-is-their-business-model-and-revenue-
    stream
•   https://www.documentcloud.org/documents/400864-coursera-fully-executed-
    agreement.html#document/p40
•   http://fr.wikipedia.org/wiki/Khan_Academy
•   http://chronicle.com/blogs/wiredcampus/harvard-and-mit-put-60-million-into-new-platform-for-
    free-online-courses/36284

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New Challenges in Higher Education MOOCs

  • 1. Pedagogical Café N 2 CETI – Center for Educational and Te c h n o l o g i c a l I n n o v a t i o n New Challenges and Business Models in Higher Education 10 January 2013
  • 2. Pedagogical Café Blended learning Learn Online courses iTunes U Role of the professor Online sharing In-class sharing New ways of Teaching Societal issues in teaching Flipped learning Managing students/professors SHARE The future of teaching interactions Students’ learning behaviors YouTube.edu Smartphones in education Tablets in education Teaching with social networks
  • 3. Pedagogical Café A moment and place to share our pedagogical experiences in a reflective manner so that it benefits to all the school’s stakeholders (professors, students, administrative staff, companies, etc.) and participates in the development of the school and its values
  • 5. What’s new about MOOC? Scale, scope, pace and structuration of the ventures
  • 6.
  • 7.
  • 9. 2011… Online course in artificial Sebastian Thrun intelligence Peter Norvig 160,000 registered - 190 countries + 200 on campus – dwindled to 30 23,000 completed (online transfer) “Peter and I taught more students AI than all AI professors in the world combined”… “Having done this, I can’t teach at Stanford again, I feel like there’s a red pill and a blue pill, and you can take the blue pill and go back to your classroom and lecture your 20 students. But I’ve taken the red pill, and I’ve seen Wonderland.”
  • 10. • Raised $15 million • Free for the students • Sells leads results to companies (when permitted) • Helps the students to get a job • More than 1 million students • Students in one Udacity class can get credit through the Global Campus of Colorado State University • “Udacity in partnership with Pearson VUE announces testing centers”
  • 11. MOOC Common characteristics • Online courses (video lectures + written materials + forums / communities (= social)+ self-scoring tests) • Free for the students • Can reach thousands of students at the same time • Top-rated universities (usually) • Great researchers and teachers • « Shop windows » for other courses offered by the institutions • No diplomas, but certificates or badges • Less personal support to the students • High percentages of students who give up
  • 12. Badges vs diplomas? • Badges represent the acquired skills – Store all the information about the validated training as metadata (institution, skills, grades, type of the exam, etc.) • Good way to attract students towards learning – Getting the badge = quest – Intermediary badges with each new competence, all the badges = quest completed • Studies by Mc Arthur foundation with Mozilla, with such organizations as NASA, Intel, Disney-Pixar, Motoral, US Ministry of Education • Skilled-based rather than diploma-based jobs
  • 13. An answer to the students’ loan bubble? • http://edition.cnn.com/2012/12/06/opinion/b ennett-student-debt/index.html • http://www.zerohedge.com/news/2012-09- 28/student-loan-bubble-19-simple-charts • http://www.usnews.com/opinion/blogs/econ omic-intelligence/2012/06/12/the- government-shouldnt-subsidize-higher- education
  • 14. Implications • New challenges and new business models • New pedagogical / educational models • Less expensive – both for institutions and students • How is Higher Education delivered? • What can / should we become? (as institutions) • What is quality education? • Who is Higher Education for? • Will there be an increased segmentation and low-cost vs high-quality education? (+ accreditations?) • How to reach new markets? • What is / will be / should be our job as professors? • Etc. (larger social, economic, etc. Implications)
  • 15. Disruptive innovation Incremental innovation “Introduce a very different package of attributes from the one mainstream customers historically value, and “Give customers something more or better in they often perform far worse along one or two the attributes they already value” (Bower dimensions that are particularly important to those and Christensen, 1995: 45) - “Innovations customers” (Bower and Christensen, 1995: 45) – that make a product or service perform “Create an entirely new market through the better in ways that customers in the introduction of a new kind of product or service, one mainstream market already value” that’s actually worse, initially, as judged by the (Christensen & Overdorf, 2000: 72) performance metrics that mainstream customers value” (Christensen & Overdorf, 2000: 72) Customers are unable to grasp the value in use of the Customers can value the nature of the innovation (they “are unwilling to use a disruptive They already do… product in applications they know and understand”, innovation and understand what it brings them Bower and Christensen, 1995: 45) Make possible the emergence of a new market and can Does not create a new market invade established markets over time
  • 16. “It's been interesting watching this unfold in music, books, newspapers, TV, but nothing has ever been as interesting to me as watching it happen in my own back yard. Higher education is now being disrupted; our MP3 is the massive open online course (or mooc), and our Napster is Udacity, the education startup. We have several advantages over the recording industry, of course. We are decentralised and mostly non-profit. We employ lots of smart people. We have previous examples to learn from, and our core competence is learning from the past. And armed with these advantages, we're probably going to screw this up as badly as the music people did.” Clay Shirky, Associate professor at New York University and a fellow at the Berkman Center for Internet and Society (2012 12 17)
  • 17. • Created in 2006 • Flipped learning • Non-profit organization – donations • Supported by the Gates Foundation, Reed Hastings (CEO of Netflix), Google and the O’Sullivan Foundation (among others) • More than $16.5M in funding • Videos on YouTube
  • 18. Andrew Ng Daphne Koller “Education should be a right, not a privilege” April 2012
  • 19. Number of students signing for the site’s 5 courses in its first 24h $ Million raised million users 4 months after its creation • 2M+ in December 2012 • +70,000 users/week Courses in 12/2012
  • 20.
  • 21.
  • 22.
  • 23. “Monetization is not the most important objective for this business at this point. What is important is that Coursera is rapidly accumulating a body of high-quality content that could be very attractive to universities that want to license it for their own use. We invest with a very long mind-set, and the gestation period of the very best companies is at least 10 years.” (Scott Sandell, a Coursera financier ) • “We’ll make money when Coursera makes money. I don’t think it will be too long down the road. We don’t want to make the mistake the newspaper industry did, of giving our product away free online for too long.” (Peter Lange, the provost of Duke University)
  • 24. Certification • Secure assessment • Sale of information to potential employers • Assessment of competency • Tutoring or evaluation of progress • Licensing or sale of the learning platform and courses • Sponsorship • Tuition • Amazon Affiliate Source: contract between Coursera and participating universities
  • 25. Transfer Coursera courses evaluations into credits? Would enable students to take an identity-verified proctored exam, pay a fee and get and ACE credit transcript (accepted in 2,000 universities for credits)
  • 26. Revenues • 85 to 94% • 6 to 15% • 80% of gross profit • 20% of gross profit Coursera Partner Universities Questions remain about sharing the revenues with the professors…
  • 27. Fall 2012 $30M each Not just teaching and learning. Stated intent = to “research how students learn and how technologies can facilitate effective teaching both on- campus and online. The EdX platform will enable the study of which teaching methods and tools are most successful.” (press release)
  • 28. • University of Texas will use edX courses for credit. • 400,000+ students enrolled • Modest fees to get certificates of successful completion
  • 29. 12 institutions To be released in 2013
  • 30. • Context – UK: distance learning = a niche concern – High increase in registration fees = decrease in the number of students – Traditional campus-based experience “boring” in the eyes of international students (Martin Bean, Vice- Chancellor of the OU) • Directed by Simon Nelson, key architect of BBC Online. • No diploma, but charged option to take tests in centers to get a skills certificate
  • 31. Some references • http://www.guardian.co.uk/education/2012/dec/17/moocs-higher-education-transformation (fascinating and insightful ) • http://www.guardian.co.uk/education/2012/dec/03/massive-online-open-courses-universities • http://www.theatlantic.com/business/archive/2012/02/envisioning-a-post-campus- america/253032/ • http://www.guardian.co.uk/higher-education-network/blog/2012/dec/20/futurelearn-uk-moocs- martin-bean?INTCMP=SRCH • http://www.guardian.co.uk/education/2012/nov/19/open-online-courses-higher-education • http://www.nytimes.com/2012/03/05/education/moocs-large-courses-open-to-all-topple-campus- walls.html?_r=1&pagewanted=all • http://www.fastcompany.com/3000042/how-coursera-free-online-education-service-will-school- us-all • http://en.wikipedia.org/wiki/Coursera • http://www.insidehighered.com/blogs/university-venus/problem-edx#ixzz2HOb0d3h5 • http://www.nytimes.com/2013/01/07/education/massive-open-online-courses-prove-popular-if- not-lucrative-yet.html?src=me&ref=general • http://news.onlineschools.org/2012/08/courseras-business-plan-elucidated-by-published-contract/ • http://www.nytimes.com/2012/11/20/education/colleges-turn-to-crowd-sourcing- courses.html?pagewanted=all • http://www.quora.com/Online-Education-1/Will-the-courses-provided-by-organizations-like- Udacity-Coursera-and-edX-remain-free-forever-If-so-what-is-their-business-model-and-revenue- stream • https://www.documentcloud.org/documents/400864-coursera-fully-executed- agreement.html#document/p40 • http://fr.wikipedia.org/wiki/Khan_Academy • http://chronicle.com/blogs/wiredcampus/harvard-and-mit-put-60-million-into-new-platform-for- free-online-courses/36284

Editor's Notes

  1. Yetthis one willbe a bit differentfromthat – in a way. Indeed, itisless about sharing ourownexperiences, but ratherthink about great changes that have been happening in HigherEducation, and to talk about these challenges thatalsoappear as entirely new business models.
  2. Most MOOCs package their lessons in short segments, with embedded quiz questions to keep the viewer engaged, and provide instant feedback.
  3. Some universities argue that while the mooc model remains imperfect, it doesn't make sense to take the reputational risk of getting involved.Lower-tier colleges, already facing resistance over high tuition, may have trouble convincing students that their courses are worth the price. And some experts voice reservations about how online learning can be assessed and warn of the potential for cheating.The risks are greater for lesser colleges, which may be tempted to drop some of their own introductory courses — and some professors who teach them — and substitute cheaper online instruction from big-name professors.
  4. cComputer science professors - desire to keep courses freely available to poor students worldwide
  5. videography + teaching assistants to monitor the forum
  6. Build the audience first, monetizelater
  7. Certification: the student pays a fee to the school, which issues certification of completion or adequate performance in the course which Coursera makes accessible in a verifiable formatSecure assessment: Coursera, for a fee, provides testing and verification of identity at physical locationsSale of information to potential employers: for a fee, and with student permission, access to a database containing information about students and courses they have taken is sold to enterprisesAssessment of competency: for a fee paid by a potential employer or educational institution Coursera would evaluate the competency of a studentTutoring or evaluation of progress: for a fee an employee or contractor of Coursera provides personal attention, tutoring, or evaluation of a student's workLicensing or sale of the learning platform and courses to employers or schools for continuing education or course work, for example, at a community college. Educational institutions that want to use the Coursera classes, either as a ready-made “course in a box” or as video lectures students can watch before going to class to work with a faculty member.Sponsorship: for a fee, firms or foundations would sponsor courses, only "non-intrusive" advisement of the sponsorship is contemplatedTuition: after a free trial period, tuition would be charged for full access to a course and materials; another possibility is use of the platform and materials by on-campus, or on-line, students enrolled in the course at the sponsoring institution, who already are paying full tuition; in which case a small fee would be paid to Coursera by or on behalf of each student
  8. Antioch University’s Los Angeles campus offers its students credits for successfully completing 2 Coursera courses taught by professors from the University of Pennsylvania. Antioch pays a fee to offer the course to its students at a tuition lower than any 4-year public campus in the state.
  9. Partner institutions will be responsible for their own content while the OU, which has been providing distance learning courses since 1971, will assist with course delivery and infrastructure.