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TRaNSpORT & LOgISTICS




                                                                 Moving forward, intelligently




                               Network rAil’s FAult MANAgeMeNt systeM (FMs)
                               MAde sAFe ANd siMple

                               About Network rAil                                the chAlleNge
                               Network Rail is responsible for running,          Network Rail required a single solution. That
                               maintaining and developing Britain’s tracks,      could be used by Fault Controls to manage day-
“FMS was a                     signalling system, rail bridges, tunnels, level   to-day issues and by Network Rail to manage
                               crossings, viaducts and 18 key stations. They     safety related failures and fault equipment and
difficult technical            handle around 28,000 freight and passenger        reference data. For this they needed a system to
implementation                 train movements daily on the country’s rail       transmit sensitive, safety-related data between
                               network.                                          private networks that exist between Network Rail
and had to support                                                               and private infrastructure companies.
a number of major
Network Rail         whAt Network rAil Needed Our challenge was to develop and implement
                                                                        Fault Management System (FMS) to provide a
organisational       Safety is critical to Network Rail. They need      central repository of reference data managed by
and cultural         periodic monitoring of all failures connected      Network Rail. This data would then be used by
                     to transport infrastructure assets, as well as     the private infrastructure companies to log faults
changes during the detailed investigation of all failures which have a against. This would ensure consistent reporting
project lifecycle.   safety impact.                                     of failures, and improve fault and trend analysis.
The solution and     This investigation helps prevent accidents         This transition was not easy. It involved many
delivery model       by improving asset technology or reviewing         disparate networks owned by the private
                     maintenance schedules. Failure data also helps     infrastructure companies and Network Rail.
provided by Logica you monitor the wear and tear of infrastructure
was flexible enough so that you can review and improve
to enable us to      maintenance cycles.                                our ANswer
achieve a number     Initially, Fault Controls was in charge of day-to- For Network Rail, we developed a completely
of late business     day fault management. Fault Controls is a single   bespoke system. The FMS had a central system,
                     system used by multiple private infrastructure     that we developed based on Oracle forms and
requirements         companies. These companies were also               reports. Its second component was a local
and transition the   responsible for investigating basic safety-related system using Visual Basic .NET, Crystal Reports
                     failures. This was in turn reviewed by Network
solution to support Rail. However, serious safety-related failures were and Microsoft SQL Server, developedTheRailTech
                                                                        Solutions, who were managed by us.
                                                                                                                by
                                                                                                                   local
within our budgets.” investigated by Network Rail.                      system talked with the central system every day
Steve anderson                                                                   by sending and receiving encrypted Extensible
FMS project Manager                                                              Markup Language (XML). The central system
Network Rail                                                                     in turn released encrypted XML containing
                                                                                 reference and equipment data received from
                                                                                 Ellipse, which was managed centrally.
The transition was complex and on a massive                            why work with logicA?
                             scale, so we used a staged-deployment
                             approach. This included the training of 100                            across the transport sector, we are known for
                             to 150 fault control users split across 12 fault                       our technology know-how and delivery record.
                             controls and a train-the-trainer programme to                          Companies upgrading legacy systems and
                             train an additional 60 safety investigation users.                     those adding new functionality make it their
                                                                                                    first-choice systems integrator. In a sector where
                             Somewhere along the line, all private                                  innovation and first mover advantage is key, we
                             infrastructure companies managing Fault                                stand out as the partner of choice. We have a
                             Controls were nationalised and became                                  world class intelligent transport systems (ITS)
                             part of Network Rail. This led to additional                           practice with a pool of specialist staff with a
                             implementation challenges. But it also simplified                      deep understanding of travel information, traffic
                             local-to-central communication.                                        management, transport safety, security and the
                                                                                                    environment.
                             They also needed to alter the source for asset
                             data to utilise the Ellipse asset maintenance                          We have a flexible, collaborative culture. Our
                             system. For that, we introduced a new interface                        innovative, practical solutions are tailored to
                             to the system and restructured a number of core                        client needs across the transport sector. and we
                             components of the solution.                                            can help you lower your costs, beat the language
                                                                                                    barrier and avoid cultural misunderstandings.
                             A success story
                             Network Rail now has a common source for
                             safety and non-safety related asset data for fault
                             reporting and asset maintenance. Needless
                             to say, they have benefited from improved
                             reporting and data quality. all of this in turn
                             improves the speed of fault diagnosis and
                             resolution.

                             By introducing a new interface to the Ellipse
                             asset maintenance system, there is improved
                             association between fault reporting and asset
                             maintenance history. Further, it is agile and
                             supports any major re-organisational change
                             of Network Rail, if any. For example, no system/
                             functional changes were required to the FMS
                             application to ensure its compatibility with the
                             phase 2a programme (major Network Rail
                             organisational change) and other Network Rail
                             boundary changes.




T: +44 (0)207 637 9111
E: transport.uk@logica.com
                             Logica is a business and technology service company, employing 39,000 people. It provides business consulting, systems integration and
                             outsourcing to clients around the world, including many of Europe’s largest businesses. Logica creates value for clients by successfully
                             integrating people, business and technology. It is committed to long term collaboration, applying insight to create innovative answers to
                             clients’ business needs. Logica is listed on both the London Stock Exchange and Euronext (amsterdam) (LSE: LOg; Euronext: LOg).
www.logica.co.uk/transport   More information is available at www.logica.com


CODE 0411 2487

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A case study on Network Rail’s Fault Management System (FMS) made safe and simple

  • 1. TRaNSpORT & LOgISTICS Moving forward, intelligently Network rAil’s FAult MANAgeMeNt systeM (FMs) MAde sAFe ANd siMple About Network rAil the chAlleNge Network Rail is responsible for running, Network Rail required a single solution. That maintaining and developing Britain’s tracks, could be used by Fault Controls to manage day- “FMS was a signalling system, rail bridges, tunnels, level to-day issues and by Network Rail to manage crossings, viaducts and 18 key stations. They safety related failures and fault equipment and difficult technical handle around 28,000 freight and passenger reference data. For this they needed a system to implementation train movements daily on the country’s rail transmit sensitive, safety-related data between network. private networks that exist between Network Rail and had to support and private infrastructure companies. a number of major Network Rail whAt Network rAil Needed Our challenge was to develop and implement Fault Management System (FMS) to provide a organisational Safety is critical to Network Rail. They need central repository of reference data managed by and cultural periodic monitoring of all failures connected Network Rail. This data would then be used by to transport infrastructure assets, as well as the private infrastructure companies to log faults changes during the detailed investigation of all failures which have a against. This would ensure consistent reporting project lifecycle. safety impact. of failures, and improve fault and trend analysis. The solution and This investigation helps prevent accidents This transition was not easy. It involved many delivery model by improving asset technology or reviewing disparate networks owned by the private maintenance schedules. Failure data also helps infrastructure companies and Network Rail. provided by Logica you monitor the wear and tear of infrastructure was flexible enough so that you can review and improve to enable us to maintenance cycles. our ANswer achieve a number Initially, Fault Controls was in charge of day-to- For Network Rail, we developed a completely of late business day fault management. Fault Controls is a single bespoke system. The FMS had a central system, system used by multiple private infrastructure that we developed based on Oracle forms and requirements companies. These companies were also reports. Its second component was a local and transition the responsible for investigating basic safety-related system using Visual Basic .NET, Crystal Reports failures. This was in turn reviewed by Network solution to support Rail. However, serious safety-related failures were and Microsoft SQL Server, developedTheRailTech Solutions, who were managed by us. by local within our budgets.” investigated by Network Rail. system talked with the central system every day Steve anderson by sending and receiving encrypted Extensible FMS project Manager Markup Language (XML). The central system Network Rail in turn released encrypted XML containing reference and equipment data received from Ellipse, which was managed centrally.
  • 2. The transition was complex and on a massive why work with logicA? scale, so we used a staged-deployment approach. This included the training of 100 across the transport sector, we are known for to 150 fault control users split across 12 fault our technology know-how and delivery record. controls and a train-the-trainer programme to Companies upgrading legacy systems and train an additional 60 safety investigation users. those adding new functionality make it their first-choice systems integrator. In a sector where Somewhere along the line, all private innovation and first mover advantage is key, we infrastructure companies managing Fault stand out as the partner of choice. We have a Controls were nationalised and became world class intelligent transport systems (ITS) part of Network Rail. This led to additional practice with a pool of specialist staff with a implementation challenges. But it also simplified deep understanding of travel information, traffic local-to-central communication. management, transport safety, security and the environment. They also needed to alter the source for asset data to utilise the Ellipse asset maintenance We have a flexible, collaborative culture. Our system. For that, we introduced a new interface innovative, practical solutions are tailored to to the system and restructured a number of core client needs across the transport sector. and we components of the solution. can help you lower your costs, beat the language barrier and avoid cultural misunderstandings. A success story Network Rail now has a common source for safety and non-safety related asset data for fault reporting and asset maintenance. Needless to say, they have benefited from improved reporting and data quality. all of this in turn improves the speed of fault diagnosis and resolution. By introducing a new interface to the Ellipse asset maintenance system, there is improved association between fault reporting and asset maintenance history. Further, it is agile and supports any major re-organisational change of Network Rail, if any. For example, no system/ functional changes were required to the FMS application to ensure its compatibility with the phase 2a programme (major Network Rail organisational change) and other Network Rail boundary changes. T: +44 (0)207 637 9111 E: transport.uk@logica.com Logica is a business and technology service company, employing 39,000 people. It provides business consulting, systems integration and outsourcing to clients around the world, including many of Europe’s largest businesses. Logica creates value for clients by successfully integrating people, business and technology. It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs. Logica is listed on both the London Stock Exchange and Euronext (amsterdam) (LSE: LOg; Euronext: LOg). www.logica.co.uk/transport More information is available at www.logica.com CODE 0411 2487