SOA & BPM

SOA & BPM
Copyright © 2011 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

Who am I ?
Lode Blomme

Work

 Accenture since August 2011
 Technology Architecture Consultant
 Open Source Lead BeLux

Social Media

 Twitter : @lodeblomme
 LinkedIn : http://linkedin.com/in/lodeblomme

Keywords
architecture – cloud computing – photography – PHP – web 2.0 – web services

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Copyright © 2011 Accenture All Rights Reserved.

Accenture at a glance…
Worldwide
 Accenture is a global Management Consulting, Technology Services
and Outsourcing company.
 We enable our clients to become high-performance businesses and
governments.
 With approximately 223,000 people serving clients in more than 120
countries.
 Turnover FY11: US $25.5 billion

Accenture BeLux
 Offices in Brussels & Vilvoorde
 Office in Luxembourg
 1,300 employees

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Accenture Workforces

Consulting (Management & Technology)
Delivery of high value solutions to clients to resolve business issues or improve business
performance

Technology (ATS)
Development of leading edge technology solutions which can be applied across
numerous clients

Outsourcing (ABS)
The management and running of a client’s non-core business function with a view to
operational efficiency

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Accenture Technology Groups
Advanced Systems & Technologies (AS&T)
 SOA & BPM
 Cloud
 Open Source
 Web & Mobile

IT Strategy, Infrastructure and Security (ISIS)
 IT Strategy
 Infrastructure
 Security

Process and Information Management (PIM)
 Business Intelligence
 Master Data Management
 Analytics

SAP
Oracle
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Your career at Accenture
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Interested ?
 Apply via our website and attach your CV
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To find out more about the Accenture career experience and to apply online, visit
experience.accenture.be / experience.accenture.lu
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SOA
Service Oriented Architecture


SOA Definition

“ Wikipedia

In software engineering, a Service-Oriented Architecture is a set of
principles and methodologies for designing and developing software in the
form of interoperable services. These services are well-defined business
functionalities that are built as software components that can be reused
for different purposes. SOA design principles are used during the phases of
systems development and integration.

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software engineering


systems development
and integration


interoperable services


reuse


business functionalities


Evolution in Car Industry

Skoda VW
Octavia Touran

Seat Marbella
Differentiation

Seat Audi A3
Altea

VW Golf V
Original VW Beetle Original Fiat Panda

Manufactured Assembly Platform

Simplification
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Evolution in Car Industry
Techniques
 Reuse
 Modularity
 Composability
 Interoperability
 Standardization

Result
 lower cost
 produce more quickly

Differentiation on the outside
Simplification on the inside

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Evolution in Computing

Application-Centric Process-Centric

Order Management

Payment Management

Online Banking
CRM

SCM

ERP
CRM
Differentiation

Composite Solutions
SCM eAI
CRM
ERP
SCM Integrated Applications

ERP
Packaged Applications

Client / Server Net-Centric Service Oriented
Architectures Architectures Architectures

Simplification
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Corporate Jargon
CRM
Customer relationship management is a widely implemented strategy for managing a company’s
interactions with customers, clients and sales prospects.

SCM
Supply chain management is the management of a network of businesses involved in the provision of
product and service packages required by end customers. It spans all movement and storage of raw
materials, work-in-process inventory, and finished goods from point of origin to point of consumption.

ERP
Enterprise resource planning systems integrate internal and external management information across
an entire organization. ERP systems automate this activity with an integrated software application. Their
purpose is to facilitate the flow of information between all business functions inside the boundaries of the
organization and manage the connections to outside stakeholders.

ERP
Enterprise Application Integration is an integration framework composed of a collection of technologies
and services which form a middleware to enable integration of systems and applications across the
enterprise.
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Principles
Loose Coupling
Services maintain a relationship that minimizes dependencies and only requires that they maintain an
awareness of each other.

Abstraction
Beyond descriptions in the service contract, services hide logic from the outside world.

Granularity
A design consideration to provide optimal scope and right granular level of the business functionality in a
service operation.

Statelessness
Services minimize resource consumption by deferring the management of state information when
necessary.

Discoverability
Services are supplemented with communicative meta data by which they can be effectively discovered
and interpreted.

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Communication Interfaces

Mesh Network Star Network
Alot of different interfaces Much less interfaces

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Enterprise Service Bus (ESB)

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ESB Functionalities
Location Decoupling
An ESB provides decoupling between the requesting and receiving party, this is to connect new and modify existing
services easier.

Technical Translation
The ESB also provides technical translation. The ESB can communicate in many different channels such as HTTP, FTP,
JMS, SOAP, File and more.

Transform Messages
The ESB must also be able to translate messages from one format to another. This includes features such as XSLT or
XQuery.

Routing Messages
Determining the final destination of a message is an important functionality of an ESB. This may be based on the content of
a message, according to a fixed list or many other ways.

Security
Authentication, authorization and encryption capabilities are all things that an ESB must supported.

Management and monitoring
When the ESB-based solution is up and running it should also be manageable. This is also an important feature of an ESB.

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Open Source ESB

Try it yourselve!

 Apache ServiceMix (http://servicemix.apache.org/)
 Apache Synapse (http://synapse.apache.org/)
 JBoss ESB (http://www.jboss.org/jbossesb)
 Petals ESB (http://petals.ow2.org/)
 WSO2 ESB (http://wso2.com/products/enterprise-service-bus/)
 Mule ESB (http://www.mulesoft.org/)
 UltraESB (http://adroitlogic.org/)

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Key Web Service Standards
XML (eXtensible Markup Language)
Open human readable standard for representing structured data.

SOAP (Simple Object Access Protocol)
Open XML-based protocol for transmitting web service requests and responses between systems. Can
include complicated Structured data in the messages.

WSDL (Web Service Description Language)
Open XML-based format for describing Web Services. Describes the “interface contract” for a web service
(expected Parameters, inputs, outputs).

UDDI (Universal Description Discovery and Integration)
Open XML-based directory format that advertises the availability And location of Web Services.

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Web Service != SOAP
XML-RPC
A remote procedure call (RPC) protocol which uses XML to encode its calls and HTTP as a transport
mechanism.

JSON-RPC
A remote procedure call protocol encoded in JSON.

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SOA is Not the Solution to Every Problem

Custom Java
SOA-based

ETL-based
Solution
Batch or
Solution

or C++
Although Service-Orientation Requirements
has become the paradigm of (some examples)
choice for most SI work being
Agility, re-use
done today, it is by no means a
and fast time-to-
“silver bullet” to be used in market
every situation
Real-time, very
low latency
processing

Bulk data
transfer and
transformation
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BPM
Business Process Management


BPM Definition

“ Wikipedia

Business process management is a holistic management approach
focused on aligning all aspects of an organization with the wants and needs
of clients. It promotes business effectiveness and efficiency while striving for
innovation, flexibility, and integration with technology. BPM attempts to
improve processes continuously. It can therefore be described as a
"process optimization process." It is argued that BPM enables organizations
to be more efficient, more effective and more capable of change than a
functionally focused, traditional hierarchical management approach.

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management approach


innovation, flexibility,
and integration with
technology


improve processes
continuously


Say What?

BPM makes the bridge between
business analysts and developers

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Process Composition

Example

provide a loan

loan request

applicant data completion

fill in salary information


SOA & BPM Layers

End-user
Applications

Credit Card Application Mortgage Loan Application
Automated
(Orchestrated)
Instant Credit Process Mortgage Loan Processes

(Business)
Services
Check Customer Verify Customer Conduct Fraud Underwrite Set-up Account
Credit Address Check Product

Existing
Systems
Marketing Sales and Risk Corporate Customer Business Trading
Systems Acquisition Systems Systems Data Units Partners
Systems Warehouse


Building The Stack : Top/Down
Steps
1. Identify Business Processes
2. Identify Services within Processes
3. Identify Component Services
4. Link Components to Application Services
5. Implement Services

Risks
 Time consuming
 Little focus on reuse of existing IT
 Services often too specific for reuse

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Building The Stack : Bottom/Up
Steps
1. Analyze existing applications
2. Identify patterns in current usage
3. Group patterns in services
4. Document service functionality
5. Expose documented services via generic interface

Risks
 Little focus on business needs
 Service granularity relatively low
 Proliferation of small, invaluable services can lead to performance problems

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Process Flow


Business Process Execution Language (BPEL)

 Web Service Orchestration
 BPEL = WS-BPEL
 Specifying actions within business processes with web services.

Supports
 Parallel Execution
 Long running processes (seconds to months)

Does not support
 Human tasks

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Open Source BPM

Try it yourselve!

 Intalio (http://www.intalio.org/)
 ProcessMaker (http://www.processmaker.com/)
 BonitaSoft (http://www.bonitasoft.com/)
 Activiti (http://www.activiti.org/)
 UEngine (http://www.uengine.org/)
 CuteFlow (http://cuteflow.org/)
 jBPM (http://www.jboss.org/jbpm)
 Aquima (http://www.aquima.com/)
 Orchestra (http://orchestra.ow2.org/)
 Apache Ode (http://ode.apache.org/)
 Apache Agila (http://incubator.apache.org/agila/)

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Questions ?

SOA & BPM

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