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Thinking Family, Thinking
       Community
Dr Debs Thompson
Public Health Registrar
NHS Blackburn with Darwen
Insight
Money/
    Power
              Think Family Model
             Police
                          YP service     • Targeted
Vol sector
                                           prevention
                                         • Service
             community                     finder tool
                                         • PAUSE
Job Centre     CBO             Housing     and
                                           REFLECT
                              Children Ctre
       NHS               LA
                                School
Community as a partner
Money/
Power       •   Mindset - takes time
            •   Communications
            •   Concerns about
                confidentiality/ not
community
                interfering with what works
            •   Logistics
  CBO       •   Flexibility
            •   Control/Power:
                Process/Outcome
Back to Drawing Board
• Need to work with wider community
  – Understand perception of risk and design targeted
    messages
  – Consider role of the ‘family’ unit to shape
    perception of risk
  – What positive supports in community that help
    people manage risk/stay healthy/get help
• Need to work with elected members/budget
  holders to convince them of value of
  customer insight and invest
Wider community:insight
Key themes: respect yourself:
  – “Knowing your limits and not getting so drunk that
    you pass out”. Girls who couldn’t handle their
    alcohol where seen to be “acting dramatic and
    would start crying” and for boys this was mostly
    related to getting into fights.
• more of a stigma attached to alcohol+drugs
  services- better to get messages from
  ‘somebody who has been through it’ and not
  be judged:
  – Even if I thought I had a problem with alcohol, I
    don’t think I would go, I wouldn’t like to admit it,
• Asset mapping/community member as
  advocates
Influencing decision makers
• Training on social marketing to elected
  members/NHS/LA/vol sector partners
• Organisational development - ‘tell us
  once’, Your Call - Your Solutions
• Next steps - demonstrate outcomes, get
  organisational buy in

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Thinking family, thinking community, Dr Debs Thompson

  • 1. Thinking Family, Thinking Community Dr Debs Thompson Public Health Registrar NHS Blackburn with Darwen
  • 3. Money/ Power Think Family Model Police YP service • Targeted Vol sector prevention • Service community finder tool • PAUSE Job Centre CBO Housing and REFLECT Children Ctre NHS LA School
  • 4. Community as a partner Money/ Power • Mindset - takes time • Communications • Concerns about confidentiality/ not community interfering with what works • Logistics CBO • Flexibility • Control/Power: Process/Outcome
  • 5. Back to Drawing Board • Need to work with wider community – Understand perception of risk and design targeted messages – Consider role of the ‘family’ unit to shape perception of risk – What positive supports in community that help people manage risk/stay healthy/get help • Need to work with elected members/budget holders to convince them of value of customer insight and invest
  • 6. Wider community:insight Key themes: respect yourself: – “Knowing your limits and not getting so drunk that you pass out”. Girls who couldn’t handle their alcohol where seen to be “acting dramatic and would start crying” and for boys this was mostly related to getting into fights. • more of a stigma attached to alcohol+drugs services- better to get messages from ‘somebody who has been through it’ and not be judged: – Even if I thought I had a problem with alcohol, I don’t think I would go, I wouldn’t like to admit it, • Asset mapping/community member as advocates
  • 7. Influencing decision makers • Training on social marketing to elected members/NHS/LA/vol sector partners • Organisational development - ‘tell us once’, Your Call - Your Solutions • Next steps - demonstrate outcomes, get organisational buy in

Editor's Notes

  1. Partnership angle All statutory partners coming around the table to nominate families - community based organisations/ community members not directly involved Solution: set out to work with wider neighbourhood and understand key insights about risk taking behaviour/potential to influence attitudes
  2. Partnership angle All statutory partners coming around the table to nominate families - community based organisations/ community members not directly involved Solution: set out to work with wider neighbourhood and understand key insights about risk taking behaviour/potential to influence attitudes Challenges to including community/ small CBOs as a key partner Mindset - seeing value in extra time/effort needed to involve community, and willing to let go of control Learning: takes time Communications - Knowing who people are! Solution: neighbourhood teams Concerns about confidentiality - Solution: take out top down command and control structures, let what happens well happen, don’t stifle or control it Logistics eg Time of meetings Constantly changing dynamic model - how keep up (ie outdated service directory) Tied up by indicators and being able to agree/predict/know outcomes: Family set their own outcome
  3. New partners, new cutomers
  4. Challenge to partner working