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Welcome to public services
How can we use technology to
make Kent a better place?
Can we do this on our own?
Can we do this on our own?
Students
Designers
Public servants
Local residents
Entrepreneurs
Local groups
We’re working with…
Bringing in students to
help make services
more effective
Providing internet
networks for the public
sector in Kent & beyond
Supporting partners to
work together to
develop new services
That’s why we developed…
http://bit.ly/transformedbyyouguide
to tackle local
challenges….
…that meet people’s needs
…to develop & design solutions
help people make the best use
of open spaces
open spaces
ideas camp
Monday 28 July
5.30 – 7.30 pm
The Parrot Pub, Canterbury http://bit.ly/kentconnectsmeetup
+ +
discover. share. solve
ideas camp
Monday 28 July
5.30 – 7.30 pm
The Parrot Pub, Canterbury http://bit.ly/kentconnectsmeetup
+ +
discover. share. solve
https://www.flickr.com/photos/marcwathieu/2945312054
https://welovelocalgovernment.wordpress.com/tag/cartoon
http://www.pinterest.com/santiagobracho/animes-cartoons-manga-television-series/
http://lenand.wordpress.com/
http://creativepeopleplace.info/creatabox-at-home/
http://pwc.blogs.com/files/pwc-the-local-state-2014.pdf
https://www.flickr.com/photos/insidious_plots/4725163703/
http://www.thefuntheory.com/piano-staircase
http://www.hellolamppost.co.uk/howtoplay
http://londonscape.org/
http://www.hillsareevil.com/
https://www.flickr.com/photos/mic_n_2_sugars/564570276
https://www.flickr.com/photos/thewavingcat/278655717

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Using technology to improve public services in Kent

Hinweis der Redaktion

  1. My name is Noel Hatch, I’m Research & Design Manager for Kent County Council and am helping run the Transformed by You co-design programme for Kent Connects and I want to talk about how we want to work together with you to use technology to make Kent a better place
  2. Set the context & challenge people’s perception of what public services can do. With a membership of all the Kent and Medway authorities, Kent Police, Kent Fire & Rescue Service and NHS Kent & Medway*, Kent Connects is a powerful alliance of public service providers. Our role is to tackle the barriers to the joining up and sharing of public services. Our vision is to lead this transformation through the application of leading edge technology.
  3. Stimulate collaboration between public service staff, students, pupils, entrepreneurs and communities to develop collaborative research Work with the next generation for whom many of the new ways of researching & designing services they don’t see as R&D methods but what come naturally to them Although at one workshop we worked with an intergenerational art group, one of the grandmother’s there was sketching ideas with her iPad, which I’ve never used, so sometimes the next generation is where you least expect it
  4. That’s why we’ve developed Transformed by You
  5. How can the use of technology help people… Help each other. Keep fit and stay healthy. Get involved in arts & culture We’re passionate about helping people come together to develop solutions that tackle local needs (word cloud of needs / user stories). Mapping a person’s journey. Describing a day in the life. Framing the opportunity.
  6. How can the use of technology help people… Help each other. Keep fit and stay healthy. Get involved in arts & culture We’re passionate about helping people come together to develop solutions that tackle local needs (word cloud of needs / user stories). Mapping a person’s journey. Describing a day in the life. Framing the opportunity.
  7. …especially when we have the skills on our doorstep (images of prototypes from students). From developing prototypes to connect younger and older people over physical tasks (OnTapp) to using gaming technology to help young people tackle cyber bullying (Customer Led Transformation – national pilot, leveraged £90K external investment) to a sensor-based innovation to reduce falls & isolation for your elderly relatives (Kemuri). To reinforce this joint working with students & researchers, KITA was set up between public services, further & higher education to support collaboration and provide opportunities for knowledge transfer, joint funding and the exchange of innovative practices for the benefit of customers, students, the public and the participating organisations.
  8. …especially when we have the skills on our doorstep (images of prototypes from students). From developing prototypes to connect younger and older people over physical tasks (OnTapp) to using gaming technology to help young people tackle cyber bullying (Customer Led Transformation – national pilot, leveraged £90K external investment) to a sensor-based innovation to reduce falls & isolation for your elderly relatives (Kemuri). To reinforce this joint working with students & researchers, KITA was set up between public services, further & higher education to support collaboration and provide opportunities for knowledge transfer, joint funding and the exchange of innovative practices for the benefit of customers, students, the public and the participating organisations.
  9. …especially when we have the skills on our doorstep (images of prototypes from students). From developing prototypes to connect younger and older people over physical tasks (OnTapp) to using gaming technology to help young people tackle cyber bullying (Customer Led Transformation – national pilot, leveraged £90K external investment) to a sensor-based innovation to reduce falls & isolation for your elderly relatives (Kemuri). To reinforce this joint working with students & researchers, KITA was set up between public services, further & higher education to support collaboration and provide opportunities for knowledge transfer, joint funding and the exchange of innovative practices for the benefit of customers, students, the public and the participating organisations.
  10. …on how we can help you better help meet our services’ online needs …on how you can help us understand & support the digital community …to connect with like-minded people on common issues & opportunities https://www.flickr.com/photos/highgateharridan/5768086965 It’s why we’ve come here tonight. And it’s why we want to start a conversation with people who want to use digital to do good in their area
  11. …on how we can help you better help meet our services’ online needs …on how you can help us understand & support the digital community …to connect with like-minded people on common issues & opportunities https://www.flickr.com/photos/highgateharridan/5768086965 It’s why we’ve come here tonight. And it’s why we want to start a conversation with people who want to use digital to do good in their area
  12. …on how we can help you better help meet our services’ online needs …on how you can help us understand & support the digital community …to connect with like-minded people on common issues & opportunities https://www.flickr.com/photos/highgateharridan/5768086965 It’s why we’ve come here tonight. And it’s why we want to start a conversation with people who want to use digital to do good in their area
  13. …on how we can help you better help meet our services’ online needs …on how you can help us understand & support the digital community …to connect with like-minded people on common issues & opportunities https://www.flickr.com/photos/highgateharridan/5768086965 It’s why we’ve come here tonight. And it’s why we want to start a conversation with people who want to use digital to do good in their area
  14. …on how we can help you better help meet our services’ online needs …on how you can help us understand & support the digital community …to connect with like-minded people on common issues & opportunities https://www.flickr.com/photos/highgateharridan/5768086965 It’s why we’ve come here tonight. And it’s why we want to start a conversation with people who want to use digital to do good in their area
  15. https://www.flickr.com/photos/bushmonkey10443/7264090014