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HOW TO CONTROL SUPPLY CHAIN RISKS
March 13, 2013
Larry Smith & Neil Smith
from
RISK-REWARD FRAMEWORKS
6
RISK-REWARD
DECISIONS
RISK-REWARD
COMMUNICATIONS
RISK
CONTROL
RISK
ANALYSIS
RISK
MONITORING
VALUE
CREATION
Strengthen your business capabilities.
Quick Background
About
© Equity Metrics - All Rights Reserved
• Production planners
• Production control managers
• Purchasing managers
• Customer service managers
• Inventory managers
When something goes wrong in your supply chain, people connected to the
supply chain experience the burden.
The issue results in a domino effect of problems for dependent
stakeholders. You experience these risks through:
How can you gain control over the risks that exist, hide and emerge in your
supply chain?
•A lack of control over your day-to-day process
•More stress in your work life
•Internal debates
•Lack of clarity for decision-making
•And other experiences
Internal & external risks affect your job, your company and other stakeholders.
HOW TO CONTROL SUPPLY CHAIN RISKS
• Supply chain managers
• Financial managers
• CEO, CFO, COO, CRO
• Your customers
• ANDYOU
• Warehousing managers
• Distribution managers
• Business partners
• Product development
• Product management
© Equity Metrics - All Rights Reserved
How to Control Supply Chain Risks
1. What is the definition of supply chain risk?
2. Why supply chain risk controls are important to minimize current & future disruptions
3. What is the difference between Supply Chain:
a. Risk identification & assessment
b. Risk control & monitoring
4. How to develop a risk control & monitoring framework for your supply chain
Topics for Today’s Discussion
What is the definition of supply chain risk?
Something in your supply chain that may:
1.go out of control and
2.impact your business
© Equity Metrics - All Rights Reserved
Implications
Depressed stock price
Market losses to competition
Company sold
Chapter 7
Criminal law suits
Damaged reputation
Revenue losses
Damaged reputation
Business Impacted
Genzyme Corporation
Peanut Corporation of America
Toyota
Tyson Foods
iRobot
Issue
Virus
Salmonella
Brake recall
Beef recall
Defense spending Loss of customer base
Examples
Industry
Drug
Food
Automotive
Food
Robotics
44 Deaths
Company closure
Litigation
NECC Compounding Center Meningitis poisoningDrug
People Died
Litigation
Big Dig Tunnel Ceiling Collapse Loose Ceiling PlateConstruction
What is the definition of supply chain risk?
© Equity Metrics - All Rights Reserved
Why supply chain risk controls are important
to minimize current & future disruptions
Manufacturers Distributors Resellers
Logistics
Providers
Customer
Logistics
Provider
Logistics
Provider
Logistics
Provider
Raw material
suppliers
Farmer
Grower
Importer
Food
Warehouser
Wholesaler
Supermarket
Restaurant
Hotel
Food
Producer Consumer
LP
2 4
31
2
3
1 3
2
LP LP
1 11
2
3
2
© Equity Metrics - All Rights Reserved
Why supply chain risk controls are important
to minimize current & future disruptions
flow of operational information
© Equity Metrics - All Rights Reserved
Example: Food Industry
Manufacturers Distributors Resellers
Logistics
Providers
Customer
Logistics
Provider
Logistics
Provider
Logistics
Provider
Raw material
suppliers
Farmer
Grower
Importer
Food
Warehouser
Wholesaler
Supermarket
Restaurant
Hotel
Food
Producer Consumer
LP
2 4
31
2
3
1 3
2
LP LP
1 11
2
3
2
© Equity Metrics - All Rights Reserved
flow of risk information
© Equity Metrics - All Rights Reserved
Why supply chain risk controls are important
to minimize current & future disruptions
Example: Food Industry
Manufacturers Distributors Resellers
Logistics
Providers
Customer
Logistics
Provider
Logistics
Provider
Logistics
Provider
Raw material
suppliers
Farmer
Grower
Importer
Food
Warehouser
Wholesaler
Supermarket
Restaurant
Hotel
Food
Producer Consumer
LP
2 4
31
2
3
1 3
2
LP LP
1 11
2
3
2
© Equity Metrics - All Rights Reserved
Why supply chain risk controls are important
to minimize current & future disruptions
flow of operational information
© Equity Metrics - All Rights Reserved
Example: Food Industry
flow of risk information
Manufacturers Distributors Resellers
Logistics
Providers
Customer
Logistics
Provider
Logistics
Provider
Logistics
Provider
Raw material
suppliers
Farmer
Grower
Importer
Food
Warehouser
Wholesaler
Supermarket
Restaurant
Hotel
Food
Producer Consumer
LP
2 4
31
2
3
1 3
2
LP LP
1 11
2
3
2
© Equity Metrics - All Rights Reserved
flow of risk
information
Why supply chain risk controls are important
to minimize current & future disruptions
1 1
1 3
2
LP LP
1
2
3
2
Example: Food Industry
Flow of risk Information
EXTERNAL RISKS
market risks
regulatory risks
economic risks
environmental risks
legal risks
financial risks
operational risks
Manufacturer
INTERNAL RISKS
1 Business Risks
flow of risk
information
Why supply chain risk controls are important
to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
Manufacturer
Risk Information
EXTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important
to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
financial risks
operational risks
market risks
regulatory risks
environmental risks
legal risks
economic risks
Credit	
  rating
Margin	
  generation
Unplanned	
  costs
Financing	
  availability
Manufacturer
Risk Information
EXTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important
to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
Engineering	
  changes
Product	
  contamination
Change	
  in	
  raw	
  material
Transportation	
  merger
Capacity	
  constraints
Financial	
  credit
Supplier	
  quality
Security	
  breach
Smart	
  grid	
  outage
Product	
  delays
supplier risks
operational risks
EXTERNAL RISKS
market risks
regulatory risks
environmental risks
legal risks
economic risks
financial risks
Manufacturer
Risk Information
EXTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important
to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
Manufacturer
market risks
regulatory risks
environmental risks
legal risks
economic risks
operational risks
Stock	
  prices
Oil	
  prices
Interest	
  rates
Foreign	
  exchange	
  prices
Defense	
  spending
Commodity	
  prices
Labor	
  shortage
Market	
  consolidation
Union	
  strikes
financial risks
1
Manufacturer
Risk Information
EXTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important
to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
economic risks
market risks
environmental risks
legal risks
regulatory risks
Policy	
  reform
Border	
  security
Government	
  sequester
Changing	
  government	
  
regulations
operational risks
financial risks
Manufacturer
Risk Information
EXTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important
to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
environmental risks
market risks
economic risks
regulatory risks
legal risksoperational risks
financial risks
Floods
Fires
Hurricanes
Earthquakes
Tsunamis
Manufacturer
Risk Information
EXTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important
to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
regulatory risks
market risks
environmental risks
legal risks
economic risks
operational risks
financial risks
Tax	
  reform
Minimum	
  wage	
  changes
Logistical	
  restrictions
Trade	
  barriers
Regulator Modify
regulatory
policies
Regulator Perspective
Information Shapes Decisions that Impact Dependent Stakeholders
Foresee
economic risks
Notify
corporations
Information Shapes Decisions and
Impact Interconnected Stakeholders in the Supply Chain
Manufacturer’s Perspective
Manage financial condition
Manage operational state
risk
information
BUSINESS PERFORMANCE
MANAGEMENT
Manufacturer 1 Perception:
Regulation will
impact our margins
We can then
maintain our margins
receive change in
regulatory policy
Reaction:
find a lower price supplier
Risk control status of your supply chain
...capture risk information across your supply chain
that can impact your business?
...store the risks in a central risk register?
...implement risk control measures at the process level?
...monitor risk thresholds?
...evaluate the cause and effect of the risks?
...communicate risk violations to impacted stakeholders?
NO
out of control
...shape decisions based on current and future risk states?
YES
YES
YES
YES
YES
YES
YES
In Control
Does your company...
1. It’s not only about collaborating about operational business information. That doesn’t
tell you what you need to know about supply chain risks. “In G-d we trust. Everyone
else bring data”
Risk Control
& Monitoring
Risk Identification
& Assessment
Risk control status of your supply chain
Does your company...
...capture risk information across your supply chain
that can impact your business?
...store the risks in a central risk register?
...implement risk control measures at the process level?
...monitor risk thresholds?
...evaluate the cause and effect of the risks?
...communicate risk violations to impacted stakeholders?
...shape decisions based on current and future risk states?
1. It’s not only about collaborating about operational business information. That doesn’t
tell you what you need to know about supply chain risks. “In G-d we trust. Everyone
else bring data”
Risk Information
BUSINESS PROCESS MANAGEMENT
RISK-REWARD DECISIONS
STAKEHOLDER COMMUNICATIONS
RISK-REWARD PROCESSES
YOU
Why supply chain risk controls are important
to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
Risk Information
Risk perspective
BUSINESS PROCESS MANAGEMENT
RISK-REWARD DECISIONS
STAKEHOLDER COMMUNICATIONS
RISK-REWARD PROCESSES
Why supply chain risk controls are important
to minimize current & future disruptions
RISK-REWARD PROCESSES
YOU
Who has experienced supply chain risks
in their business?
Audience question
Why supply chain risk controls are important
to minimize current & future disruptions
What types of supply chain risks
have you experienced?
Audience question
Why supply chain risk controls are important
to minimize current & future disruptions
What are some challenges you’ve experienced
to control those risks?
Audience question
Why supply chain risk controls are important
to minimize current & future disruptions
How could your supply chain risks
affect your business?
Audience question
Why supply chain risk controls are important
to minimize current & future disruptions
How to develop a Risk Control & Monitoring Framework
For your supply chain
How to Develop a Risk Control & Monitoring Framework
ForYour Supply Chain
attain
adaptability
REALIZE
efficiency
ACHIEVE
effectiveness
RISK	
  CONTROL
EXCELLENCE
Analytics
Process Execution
Frameworks
Risk	
  
technology
capabilities
Risk-­‐centric
processes
Risk-­‐focused
people	
  skills
How to Develop a Risk Control & Monitoring Framework
ForYour Supply Chain
Risk	
  
technology
capabilities Analytics
Process Execution
Frameworks
Risk-­‐centric
processes
Risk-­‐focused
people	
  skills
attain
adaptability
REALIZE
efficiency
ACHIEVE
effectiveness
RISK	
  CONTROL
EXCELLENCE
How to Develop a Risk Control & Monitoring Framework
ForYour Supply Chain
risk
analysts
decision
makers
risk
monitors
business
stakeholders
business
stakeholder
communicators
Risk-focused
people skills
risk
communicators
Supply Chain
Risk Control Skills
2
3
risk
aggregators1
5
7
6
4
How to Develop a Risk Control & Monitoring Framework
ForYour Supply Chain
Analytics
Risk-­‐focused
people	
  skills
Risk-­‐centric
processes
Process Execution
Frameworks
Risk	
  
technology
capabilities
attain
adaptability
REALIZE
efficiency
ACHIEVE
effectiveness
RISK	
  CONTROL
EXCELLENCE
How to Develop a Risk Control & Monitoring Framework
ForYour Supply Chain
risk
aggregation
risk
analysis
risk-based
decision-making
risk
monitoring
stakeholder
communication
Supply Chain
Risk Control
Processes
Risk-centric
processes
risk
communication
2
3
1
4
6
5
How to Develop a Risk Control & Monitoring Framework
ForYour Supply Chain
Risk	
  
technology
capabilities Analytics
Risk-­‐focused
people	
  skills
Risk-­‐centric
processes
Process Execution
Frameworks
attain
adaptability
REALIZE
efficiency
ACHIEVE
effectiveness
RISK	
  CONTROL
EXCELLENCE
How to Develop a Risk Control & Monitoring Framework
ForYour Supply Chain
Profile supply chain
participants
Capture
risk measures
Pre-experience
decision
implications
Monitor
changing
risks
Illustrate
stakeholder
viewpoints
Supply Chain
Risk Technology
Manage risk
scenarios
Visualize
changing
risk conditions
Risk
technology
capabilities
2
3
1
5
7
6
4
Larry Smith & Neil Smith
from
Thank you for your time.

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Emerging supply chain risks. How will you control them?

  • 1. HOW TO CONTROL SUPPLY CHAIN RISKS March 13, 2013 Larry Smith & Neil Smith from
  • 3. • Production planners • Production control managers • Purchasing managers • Customer service managers • Inventory managers When something goes wrong in your supply chain, people connected to the supply chain experience the burden. The issue results in a domino effect of problems for dependent stakeholders. You experience these risks through: How can you gain control over the risks that exist, hide and emerge in your supply chain? •A lack of control over your day-to-day process •More stress in your work life •Internal debates •Lack of clarity for decision-making •And other experiences Internal & external risks affect your job, your company and other stakeholders. HOW TO CONTROL SUPPLY CHAIN RISKS • Supply chain managers • Financial managers • CEO, CFO, COO, CRO • Your customers • ANDYOU • Warehousing managers • Distribution managers • Business partners • Product development • Product management © Equity Metrics - All Rights Reserved
  • 4. How to Control Supply Chain Risks 1. What is the definition of supply chain risk? 2. Why supply chain risk controls are important to minimize current & future disruptions 3. What is the difference between Supply Chain: a. Risk identification & assessment b. Risk control & monitoring 4. How to develop a risk control & monitoring framework for your supply chain Topics for Today’s Discussion
  • 5. What is the definition of supply chain risk? Something in your supply chain that may: 1.go out of control and 2.impact your business © Equity Metrics - All Rights Reserved
  • 6. Implications Depressed stock price Market losses to competition Company sold Chapter 7 Criminal law suits Damaged reputation Revenue losses Damaged reputation Business Impacted Genzyme Corporation Peanut Corporation of America Toyota Tyson Foods iRobot Issue Virus Salmonella Brake recall Beef recall Defense spending Loss of customer base Examples Industry Drug Food Automotive Food Robotics 44 Deaths Company closure Litigation NECC Compounding Center Meningitis poisoningDrug People Died Litigation Big Dig Tunnel Ceiling Collapse Loose Ceiling PlateConstruction What is the definition of supply chain risk? © Equity Metrics - All Rights Reserved
  • 7. Why supply chain risk controls are important to minimize current & future disruptions
  • 8. Manufacturers Distributors Resellers Logistics Providers Customer Logistics Provider Logistics Provider Logistics Provider Raw material suppliers Farmer Grower Importer Food Warehouser Wholesaler Supermarket Restaurant Hotel Food Producer Consumer LP 2 4 31 2 3 1 3 2 LP LP 1 11 2 3 2 © Equity Metrics - All Rights Reserved Why supply chain risk controls are important to minimize current & future disruptions flow of operational information © Equity Metrics - All Rights Reserved Example: Food Industry
  • 9. Manufacturers Distributors Resellers Logistics Providers Customer Logistics Provider Logistics Provider Logistics Provider Raw material suppliers Farmer Grower Importer Food Warehouser Wholesaler Supermarket Restaurant Hotel Food Producer Consumer LP 2 4 31 2 3 1 3 2 LP LP 1 11 2 3 2 © Equity Metrics - All Rights Reserved flow of risk information © Equity Metrics - All Rights Reserved Why supply chain risk controls are important to minimize current & future disruptions Example: Food Industry
  • 10. Manufacturers Distributors Resellers Logistics Providers Customer Logistics Provider Logistics Provider Logistics Provider Raw material suppliers Farmer Grower Importer Food Warehouser Wholesaler Supermarket Restaurant Hotel Food Producer Consumer LP 2 4 31 2 3 1 3 2 LP LP 1 11 2 3 2 © Equity Metrics - All Rights Reserved Why supply chain risk controls are important to minimize current & future disruptions flow of operational information © Equity Metrics - All Rights Reserved Example: Food Industry flow of risk information
  • 11. Manufacturers Distributors Resellers Logistics Providers Customer Logistics Provider Logistics Provider Logistics Provider Raw material suppliers Farmer Grower Importer Food Warehouser Wholesaler Supermarket Restaurant Hotel Food Producer Consumer LP 2 4 31 2 3 1 3 2 LP LP 1 11 2 3 2 © Equity Metrics - All Rights Reserved flow of risk information Why supply chain risk controls are important to minimize current & future disruptions 1 1 1 3 2 LP LP 1 2 3 2 Example: Food Industry
  • 12. Flow of risk Information EXTERNAL RISKS market risks regulatory risks economic risks environmental risks legal risks financial risks operational risks Manufacturer INTERNAL RISKS 1 Business Risks flow of risk information Why supply chain risk controls are important to minimize current & future disruptions © Equity Metrics - All Rights Reserved
  • 13. Manufacturer Risk Information EXTERNAL RISKSINTERNAL RISKS 1 Business Risks Why supply chain risk controls are important to minimize current & future disruptions © Equity Metrics - All Rights Reserved financial risks operational risks market risks regulatory risks environmental risks legal risks economic risks Credit  rating Margin  generation Unplanned  costs Financing  availability
  • 14. Manufacturer Risk Information EXTERNAL RISKSINTERNAL RISKS 1 Business Risks Why supply chain risk controls are important to minimize current & future disruptions © Equity Metrics - All Rights Reserved Engineering  changes Product  contamination Change  in  raw  material Transportation  merger Capacity  constraints Financial  credit Supplier  quality Security  breach Smart  grid  outage Product  delays supplier risks operational risks EXTERNAL RISKS market risks regulatory risks environmental risks legal risks economic risks financial risks
  • 15. Manufacturer Risk Information EXTERNAL RISKSINTERNAL RISKS 1 Business Risks Why supply chain risk controls are important to minimize current & future disruptions © Equity Metrics - All Rights Reserved Manufacturer market risks regulatory risks environmental risks legal risks economic risks operational risks Stock  prices Oil  prices Interest  rates Foreign  exchange  prices Defense  spending Commodity  prices Labor  shortage Market  consolidation Union  strikes financial risks 1
  • 16. Manufacturer Risk Information EXTERNAL RISKSINTERNAL RISKS 1 Business Risks Why supply chain risk controls are important to minimize current & future disruptions © Equity Metrics - All Rights Reserved economic risks market risks environmental risks legal risks regulatory risks Policy  reform Border  security Government  sequester Changing  government   regulations operational risks financial risks
  • 17. Manufacturer Risk Information EXTERNAL RISKSINTERNAL RISKS 1 Business Risks Why supply chain risk controls are important to minimize current & future disruptions © Equity Metrics - All Rights Reserved environmental risks market risks economic risks regulatory risks legal risksoperational risks financial risks Floods Fires Hurricanes Earthquakes Tsunamis
  • 18. Manufacturer Risk Information EXTERNAL RISKSINTERNAL RISKS 1 Business Risks Why supply chain risk controls are important to minimize current & future disruptions © Equity Metrics - All Rights Reserved regulatory risks market risks environmental risks legal risks economic risks operational risks financial risks Tax  reform Minimum  wage  changes Logistical  restrictions Trade  barriers
  • 19. Regulator Modify regulatory policies Regulator Perspective Information Shapes Decisions that Impact Dependent Stakeholders Foresee economic risks Notify corporations
  • 20. Information Shapes Decisions and Impact Interconnected Stakeholders in the Supply Chain Manufacturer’s Perspective Manage financial condition Manage operational state risk information BUSINESS PERFORMANCE MANAGEMENT Manufacturer 1 Perception: Regulation will impact our margins We can then maintain our margins receive change in regulatory policy Reaction: find a lower price supplier
  • 21. Risk control status of your supply chain ...capture risk information across your supply chain that can impact your business? ...store the risks in a central risk register? ...implement risk control measures at the process level? ...monitor risk thresholds? ...evaluate the cause and effect of the risks? ...communicate risk violations to impacted stakeholders? NO out of control ...shape decisions based on current and future risk states? YES YES YES YES YES YES YES In Control Does your company... 1. It’s not only about collaborating about operational business information. That doesn’t tell you what you need to know about supply chain risks. “In G-d we trust. Everyone else bring data”
  • 22. Risk Control & Monitoring Risk Identification & Assessment Risk control status of your supply chain Does your company... ...capture risk information across your supply chain that can impact your business? ...store the risks in a central risk register? ...implement risk control measures at the process level? ...monitor risk thresholds? ...evaluate the cause and effect of the risks? ...communicate risk violations to impacted stakeholders? ...shape decisions based on current and future risk states? 1. It’s not only about collaborating about operational business information. That doesn’t tell you what you need to know about supply chain risks. “In G-d we trust. Everyone else bring data”
  • 23. Risk Information BUSINESS PROCESS MANAGEMENT RISK-REWARD DECISIONS STAKEHOLDER COMMUNICATIONS RISK-REWARD PROCESSES YOU Why supply chain risk controls are important to minimize current & future disruptions © Equity Metrics - All Rights Reserved
  • 24. Risk Information Risk perspective BUSINESS PROCESS MANAGEMENT RISK-REWARD DECISIONS STAKEHOLDER COMMUNICATIONS RISK-REWARD PROCESSES Why supply chain risk controls are important to minimize current & future disruptions RISK-REWARD PROCESSES YOU
  • 25. Who has experienced supply chain risks in their business? Audience question Why supply chain risk controls are important to minimize current & future disruptions
  • 26. What types of supply chain risks have you experienced? Audience question Why supply chain risk controls are important to minimize current & future disruptions
  • 27. What are some challenges you’ve experienced to control those risks? Audience question Why supply chain risk controls are important to minimize current & future disruptions
  • 28. How could your supply chain risks affect your business? Audience question Why supply chain risk controls are important to minimize current & future disruptions
  • 29. How to develop a Risk Control & Monitoring Framework For your supply chain
  • 30. How to Develop a Risk Control & Monitoring Framework ForYour Supply Chain attain adaptability REALIZE efficiency ACHIEVE effectiveness RISK  CONTROL EXCELLENCE Analytics Process Execution Frameworks Risk   technology capabilities Risk-­‐centric processes Risk-­‐focused people  skills
  • 31. How to Develop a Risk Control & Monitoring Framework ForYour Supply Chain Risk   technology capabilities Analytics Process Execution Frameworks Risk-­‐centric processes Risk-­‐focused people  skills attain adaptability REALIZE efficiency ACHIEVE effectiveness RISK  CONTROL EXCELLENCE
  • 32. How to Develop a Risk Control & Monitoring Framework ForYour Supply Chain risk analysts decision makers risk monitors business stakeholders business stakeholder communicators Risk-focused people skills risk communicators Supply Chain Risk Control Skills 2 3 risk aggregators1 5 7 6 4
  • 33. How to Develop a Risk Control & Monitoring Framework ForYour Supply Chain Analytics Risk-­‐focused people  skills Risk-­‐centric processes Process Execution Frameworks Risk   technology capabilities attain adaptability REALIZE efficiency ACHIEVE effectiveness RISK  CONTROL EXCELLENCE
  • 34. How to Develop a Risk Control & Monitoring Framework ForYour Supply Chain risk aggregation risk analysis risk-based decision-making risk monitoring stakeholder communication Supply Chain Risk Control Processes Risk-centric processes risk communication 2 3 1 4 6 5
  • 35. How to Develop a Risk Control & Monitoring Framework ForYour Supply Chain Risk   technology capabilities Analytics Risk-­‐focused people  skills Risk-­‐centric processes Process Execution Frameworks attain adaptability REALIZE efficiency ACHIEVE effectiveness RISK  CONTROL EXCELLENCE
  • 36. How to Develop a Risk Control & Monitoring Framework ForYour Supply Chain Profile supply chain participants Capture risk measures Pre-experience decision implications Monitor changing risks Illustrate stakeholder viewpoints Supply Chain Risk Technology Manage risk scenarios Visualize changing risk conditions Risk technology capabilities 2 3 1 5 7 6 4
  • 37. Larry Smith & Neil Smith from Thank you for your time.