2. n
Is your document system working for you—or
against you? Needs have changed. Technologies have
advanced. The flood of essential documents keeps
growing. But many businesses rely on a patchwork of
printing and imaging devices that don’t work together
and aren’t utilized, managed, or serviced to keep up
with today’s document demands.
Fleet: Right-sizing the document output fleet to
actual business needs, providing optimal business
process and fleet support, and establishing continuous
optimization—balanced with minimal cost of ownership
and environmental impact.
Process: Analyzing all business-relevant document
flows in order to increase productivity, to benefit
from saving potentials and design, to implement and
operate a solution tailor made to meet your precise
daily needs.
Finance: Offering different purchasing and leasing
options as well as various contract models, and
integrating existing contracts into a single transparent
financial plan.
Security: Designing and implementing IT and
information security solutions, from user authentication
and data-safe hard disk handling of disposed devices
to complex network security requirements.
Green: Supporting a company’s sustainability goals
by implementing the most environmentally friendly
document-related hardware and business workflows,
and through the subsequent monitoring and
assessment of environmental performance throughout
the lifecycle.
n
Konica Minolta has the solution: Optimized
Print Services. Our OPS program combines
consulting, hardware* and software implementation,
workflow management and automated service and
supplies —all to lower your costs and improve your
workflow efficiency.
LEVERAGE THE POWER OF OPS:
making your print infrastructure work more efficiently.
*Konica Minolta MFPs and printers and selected OEM printers in customer’s existing fleet.
Konica Minolta Optimized Print Services:
Konica Minolta, Optimized Print Services
3. Consult
Analyzes all your document
workflows, including scanning,
printing, and any printed email,
archiving and outsourcing—in
order to increase productivity
and realize enterprise-wide cost
savings. Optimizes security
protections for documents and
devices, with multiple options
for user authentication, account
tracking, data encryption and
network security
Implement
Presents a right-size document
fleet for your actual business
needs—with sophisticated
digital functionality, networked
productivity and finishing
power for on-demand
production. Provides world-
class support for your entire
system, including automated
meter reads, proactive
maintenance and delivery of
consumables, online training
and much more.
Manage
Keeps your equipment
operating at peak
performance, with remote
monitoring to reduce
your administrative costs
and free your IT staff to
concentrate on business
objectives. Gives you the
benefit of Konica Minolta
initiatives to minimize
energy consumption,
reduce pollution and recycle
consumables effectively.
The OPS solution links three essential functions:
4. Consult
All improvements resulting from OPS assessments
are based on proven procedures and powerful
analysis tools—so every stop of the way, you
will understand the power of your customized,
cost-effective OPS solution.
Capture: Using software-based identification of existing
document output devices, OPS precisely monitors
your current utilization patterns and printing volumes.
OPS professionals will conduct interviews to detect
workflow, reveal workflows, understand service-level
demands and collect all available data.
Analyze: On the way to a customized solution for your
business, OPS performs precise TCO calculations
benchmarked against current supply costs. A customized
print services program is recommended to meet your
specific document and workflow demands.
Optimize: The OPS program designs the utilization
of a print fleet visualized on the basis of your actual
floor plans, and presented with alternative scenarios
—including exact calculations of future TCO reductions
in hardware costs, general savings and environmental
benefits.
Implement
OPS provides more than just installation of a new print
solution. We also offer change management assistance
to the extent required—with dedicated project
management in accordance with recognized standards,
as well as full support for appropriate involvement of
stakeholders and end-users.
Project: Beyond installation, the OPS program provides
dedicated project management resources—organizing
and controlling the process from start to finish, providing
full plans, regular reports and access to all current
project documents.
Change: OPS includes delivery of all consumables for
pre-determined devices during an agreed-upon period.
You’ll have technical consulting and remote support for
all devices being tested. Konica Minolta devices will
be pre-configured prior to delivery to ensure seamless
integration with your existing network, infrastructure
and workflows.
Inform: OPS provides detailed documentation for
end-users and IT administrators. On-site training can
be tailored to your needs, with continuous learning
available online—and OPS can also assist in change
management programs to make sure all employees
understand how to leverage the power of your new
document system.
LEVERAGE THE POWER OF OPS:
improving your workflow, reducing your costs.
Konica Minolta, Optimized Print Services
5. Manage
After testing your new print infrastructure, OPS offers
a scalable portfolio of services to run and manage your
fleet. These can be tailored to your individual needs and
business requirements, complementing your existing
IT services or assuming full operational responsibility.
Operate: OPS offers a scalable portfolio of proactive
services—including remote monitoring, automatic
dispatch of technicians, delivery of consumables,
replacement parts and maintenance kits. IMAC/R
services for installing, moving, adding, changing or
removing devices from your fleet are also provided
in an addendum to the agreement.
Monitor: OPS provides continuous supervision of
both networked and local devices to monitor utilization,
status and alerts. You will have online access to actual
status information, performance indicators, and reports
on device, fleet, and service calls.
Improve: OPS includes provision for regular
management reports, review meetings, and active
search for further improvements. The OPS program
can also provide billing customized to meet your
requirements—including single invoice or invoice
subtotals for accounts, devices, departments,
or locations.
6. LEVERAGE THE POWER OF OPS:
a head-start in reducing your environmental impact.
Along with the benefits of our OPS program, Konica
Minolta also offers you quick, simple and cost-free
recycling of all your Konica Minolta consumables:
toner cartridges, imaging units, waste toner bottles,
developer/developer units and drums.
Our Clean Planet Recycling program provides
free return cartons and postpaid UPS labels
that makes the process of recycling easier than
ever. For mid-sized customers, Konica Minolta can
provide recycling boxes designed to hold 10–15
consumable items. For high-volume users, delivery
and pickup arrangements can be made for bulk
shipping containers.
Konica Minolta, Optimized Print Services
7. LEVERAGE THE POWER OF OPS:
a total solution to your document and IT management needs.
From desktop to print shop, Konica Minolta delivers the
industry’s most complete array of document imaging
solutions. With over 38,000 worldwide employees,
cutting-edge research programs in optical and digital
technology, the industry’s most complete line of color
and BW MFPs, desktop printers, finishing options, and
software applications and security enhancements, Konica
Minolta has been recognized by Brand Keys for the fifth
consecutive year as the #1 Brand for Customer Loyalty in
the MFP Office Copier Market.
Recent industry studies by IDC have pointed to
considerable cost savings from optimizing your print
environment with a single-source provider: up to 23%
in overall document cost reductions, 25% savings in
consumables, 40% reduction in IT help desk calls—
plus further savings from maximizing uptime, reducing
unscheduled maintenance and simplifying the tasks of
installing and upgrading your equipment.
With the nationwide implementation of our Optimized
Print Services program, we have raised the bar in print
management and proactive service—and Konica Minolta
customers are reaping the benefits in higher productivity
and lower costs.
For immediate savings and future cost-efficiencies that
will make you more competitive, contact Konica Minolta
Business Solutions today—and put Optimized Print
Services to work on your business information team.
