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Cs 3
- 1. Sant Jordi, la llegenda continua Llegenda CICLE SUPERIOR 3
Hinweis der Redaktion
- The Institute for Social & Emotional Intelligence (ISEI) is an international learning and research organization supporting life coaches, executive coaches and HR professionals as they bring social and emotional intelligence into the workplace and life beyond work. The Institute for Social & Emotional Intelligence provides certification in the use of the Social & Emotional Intelligence Profile (SEIP), the most comprehensive, fully-validated and statistically reliable social and emotional intelligence assessment instrument on the market today. Based on the latest research models of social and emotional intelligence, and the ones in use by over 75 percent of Fortune 500 Companies, the SEIP is being used by coaches around the globe.
- We want this to be as interactive as possible, so we are giving you the control to mute & unmute yourself. So please get familiar with the little green mic under the orange arrow on the GrabTab if you are on VOIP. Click that on and off to mute, but we prefer telephone. VOIP can have echo due to the speaker volume on your computer. If you are on a telephone then * 6 mutes and unmutes. I will communicate via the chat box at the bottom of your control panel with anyone who I notice is causing feedback and will do my best to keep them live. But, if it’s too distracting I will have to mute that person and ask that they communicate via the chat box.
- Tell them how the webinar works. Given the number of people on the webinar, we are going to ask that you keep your lines muted unless you are speaking. If you have a question, please raise your hand in the question box on the right side of your screen, and we will unmute your line so you can ask your question. To mute your line, press *6 on your telephone keypad. To unmute, press*6 again. Our intent with this webinar is two-fold: first, we want to provide you with solid content and practical tools you can take away today and use in your coaching or HR work immediately after the call. We want to provide you a sample of what we have available, and we want to provide you with good value in return for your spending an hour of your valuable time with us. Second, we’d like to tell you about the full 8-week program which begins January 18. We will have a special offer for everyone participating in this one-hour webinar. We will also be providing you an opportunity to take the Social & Emotional Intelligence Profile (SEIP) for free, a $75 value, and we will be providing you with the instructions on how to take that at the end of this call.
- Tell them how the webinar works. Given the number of people on the webinar, we are going to ask that you keep your lines muted unless you are speaking. If you have a question, please raise your hand in the question box on the right side of your screen, and we will unmute your line so you can ask your question. To mute your line, press *6 on your telephone keypad. To unmute, press*6 again. Our intent with this webinar is two-fold: first, we want to provide you with solid content and practical tools you can take away today and use in your coaching or HR work immediately after the call. We want to provide you a sample of what we have available, and we want to provide you with good value in return for your spending an hour of your valuable time with us. Second, we’d like to tell you about the full 8-week program which begins January 18. We will have a special offer for everyone participating in this one-hour webinar. We will also be providing you an opportunity to take the Social & Emotional Intelligence Profile (SEIP) for free, a $75 value, and we will be providing you with the instructions on how to take that at the end of this call.
- We all know people like this – people who are off-the-charts brilliant, very high IQ, but very little EQ. Some of you may remember the author Robert Fulghum who wrote Everything I Needed to Know I Learned in Kindergarten. Lessons like “play fair,” and “don’t hit people,” and “Say you’re sorry when you hurt somebody,” and “Life a balanced life.” These are all really good lessons, and somehow, as we grow up and get caught up in a world going 90 million miles around us, we sometimes forget these simple, but important things. BTW, you will sometimes see emotional intelligence expressed as “EQ.” Whenever you see “Q,” this means “quotient” which is really a measure of intelligence, usually expressed as a number. So IQ is a measure of cognitive intelligence, usually a measure of our verbal and mathematical skills, and generally an IQ of 100 is considered about average. Similarly, EQ is a measure of emotional intelligence, and can also be expressed as a number. We’ll get into this more later. Just so you know for now, we will be referring to social and emotional intelligence as S&EI, as EI and as EQ throughout the presentation. The primary take-away from this slide is that we DO have some really smart, really brilliant people in the world who are not in touch with their own emotions or the emotions of others, and who may be lacking some skills in how to manage themselves or manage their relationships with others.“
- This four-quadrant model is based on the work of Daniel Goleman, and is in use in 75% of Fortune 500 companies today. I prefer this model over the others because people can readily grasp it, and it speaks to the social intelligence aspect of SEI (through the relationship management quadrant) as well as the emotional intelligence aspect.
- S&EI is about behavior. If this diagram represents a person, we are all made up of certain elements. At our core, we have a certain genetic makeup, something we are born with, our facial features, how tall we become, our eye color (I used to say hair color). Our genetic makeup is established from conception. It doesn’t change all that much over the course of a lifetime, if at all, really. The circle surrounding the inner core circle is our personality, and psychologists tell us our personality is pretty much formed by the time a child reaches the age of 6 or 7. Then we have certain behavioral preferences (the circle that surrounds the other two). And a person exists within a certain environment. Our behavior is a choice. Our behavior is driven by both the environment (click) and by our personality (click), but unlike our genetics and our personality, our behavior can change, and we are the ones who can change our behavior. Our behavior is a choice.
- The term social intelligence was first used in 1920 by psychologist Edward Thorndike who defined it as “the ability to understand and manage men and women, boys and girls – to act wisely in human relations.” The term has evolved over the years to mean “the ability to get along with people in general, social technique or ease in society, knowledge of social matters, susceptibility to stimuli from other members of a group, as well as insight into the temporary moods or underlying personality traits of strangers” (Moss & Hunt, 1927, Vernon, 1933). Wechsler defined intelligence as "The global capacity of a person to act purposefully, to think rationally, and to deal effectively with his/her environment.”[ The Wechsler-Bellevue tests were innovative in the 1930s because they gathered tasks created for nonclinical purposes. The original WAIS (Form I) was published in February 1955 by David Wechsler, as a revision of the Wechsler-Bellevue Intelligence Scale.Howard Gardner, Theory of Multiple Intelligences, including intra-personal and inter-personal (which led to EI).John Mayer, University of New Hampshire and Peter Salovey, Yale, first researchers to really begin to examine the concept which has become emotional intelligence in a scientifically valid manner. The published the first academic definition of EI, and have continued to be the leading researchers in the field.Reuven Bar-on, the first to use the term EQ and started working on the first assessment or “test” of EI.Goleman, PhD psychologist and science writer for the NYT, wrote the book “Emotional Intelligence” which took the extended the concept beyond the university setting and made it accessible to the lay public. Went on to write additional books including Working With EI, EI in Organizations, Primal Leadership, Resonant Leadership and many more.
- The five key EI skills? Personal Power (Assertiveness), Empathy, Optimism (Happiness), Emotional Self Awareness, and Initiative and Bias for Action.
- Ed Diener coined the term “subjective well-being” because as a researcher, he was afraid he wouldn’t be promoted to a tenured position by studying something so nebulous and fuzzy as “happiness.”There is growing evidence that positive emotions such as happiness, optimism, and self-esteem are linked to good health and increased longevity. According to a 10-year research study authored by Sheldon Cohen and Robert Doherty at Carnegie Mellon University, people with positive emotions are healthier, experience lower rates of chronic illness, and when they DO fall ill, they experience fewer symptoms and less pain. They also live longer. Drs. Cohen and Doherty followed people for three or four months, gauging their happiness and subjective feelings of well-being at several intervals over those months. They then deliberately injected rhinovirus (and later flu virus) into volunteers and compared their susceptibility to illness. Those individuals who had high levels of happiness and positive well-being were significantly less likely to catch the cold and flu than those individuals who did not score high on the positive emotions of optimism, happiness, a sense of purpose in life and self-esteem. Based on the study reported in the journal Social Indicators Research, students were tested for their level of happiness as freshmen. Diener followed up with these students 16 years later, when they were in their mid-30s, and found that those individuals who were happier as freshmen were earning significantly more in their mid-30s than their less happy counterparts.In another study, expressions of positive emotions in college students suggested that those with positive emotions had happier, more satisfying marriages at age 52.
- $5 million study funded by NIH at the University of MN, with the School Sisters of Notre Dame in Mankato, MN, a kind of retirement community for nuns. The most surprising finding of this longitudinal study (which is still going on), is that the way we express ourselves in language, even at an early age, can foretell how long we’ll live and how vulnerable we’ll be to Alzheimer’s decades down the road. The researchers analyzed short autobiographies of 200 nuns, written when they first took holy orders, and found that the sisters who had expressed the most positive emotions in their writing as girls ended up living longest, and that those on the road to Alzheimer’s expressed fewer and fewer positive emotions as their mental functions declined. This is a great group to study because their relatively uniform religious backgrounds means that their economic status, health care, diet and living conditions were relatively similar. Those who expressed the most positive words (deemed the “most cheerful”) live on average 7 additional years than those who did not express positivity in their autobiographies. Those who used the most positive emotion words lived on average 9.5 years longer and those who use the most variety of positive words live on average 10.5 years longer.
- Ed Diener coined the term “subjective well-being” because as a researcher, he was afraid he wouldn’t be promoted to a tenured position by studying something so nebulous and fuzzy as “happiness.”There is growing evidence that positive emotions such as happiness, optimism, and self-esteem are linked to good health and increased longevity. According to a 10-year research study authored by Sheldon Cohen and Robert Doherty at Carnegie Mellon University, people with positive emotions are healthier, experience lower rates of chronic illness, and experience fewer symptoms and less pain. They also live longer. Drs. Cohen and Doherty followed people for three or four months, gauging their happiness and subjective feelings of well-being at several intervals over those months. They then deliberately injected rhinovirus (and later flu virus) into volunteers and compared their susceptibility to illness. Those individuals who had high levels of happiness and positive well-being were significantly less likely to catch the cold and flu than those individuals who did not score high on the positive emotions of optimism, happiness, a sense of purpose in life and self-esteem. Based on the study reported in the journal Social Indicators Research, students were tested for their level of happiness as freshmen. Diener followed up with these students 16 years later, when they were in their mid-30s, and found that those individuals who were happier as freshmen were earning significantly more in their mid-30s than their less happy counterparts.In another study, expressions of positive emotions in college students suggested that those with positive emotions had happier, more satisfying marriages at age 52.
- Ed Diener coined the term “subjective well-being” because as a researcher, he was afraid he wouldn’t be promoted to a tenured position by studying something so nebulous and fuzzy as “happiness.”There is growing evidence that positive emotions such as happiness, optimism, and self-esteem are linked to good health and increased longevity. According to a 10-year research study authored by Sheldon Cohen and Robert Doherty at Carnegie Mellon University, people with positive emotions are healthier, experience lower rates of chronic illness, and experience fewer symptoms and less pain. They also live longer. Drs. Cohen and Doherty followed people for three or four months, gauging their happiness and subjective feelings of well-being at several intervals over those months. They then deliberately injected rhinovirus (and later flu virus) into volunteers and compared their susceptibility to illness. Those individuals who had high levels of happiness and positive well-being were significantly less likely to catch the cold and flu than those individuals who did not score high on the positive emotions of optimism, happiness, a sense of purpose in life and self-esteem. Based on the study reported in the journal Social Indicators Research, students were tested for their level of happiness as freshmen. Diener followed up with these students 16 years later, when they were in their mid-30s, and found that those individuals who were happier as freshmen were earning significantly more in their mid-30s than their less happy counterparts.In another study, expressions of positive emotions in college students suggested that those with positive emotions had happier, more satisfying marriages at age 52.
- I promised you some brain science. This is it! This is really important. So important, there will be a test on this in 5 minutes. Make sure you get the equation at the bottom. Okay. Got it?Anyone feel a little concern at the sight of this? Maybe your heart beat a bit faster at the thought of a test on it? That was your limbic system automatically responding to the threat, in this case, brain science. And the reason no one has jumped out of their chair and strangled me to death for showing such a slide is because of the prefrontal cortex. At least I think most of you have one
- George Soros, one of Wall Street’s top investors, learned to recognize that a backache signaled that it was time to sell, even before he was consciously aware he had made a bad investment.Stories: hunting in the back country, psychologist stopping at McDonald’s for coffeeAccurate self assessment: knowing one’s strengths and limitsPersonal power: a combination of self-confidence and assertiveness
- The Marshmallow study – 4 year olds were brought into a room and were shown a marshmallow. They were told that the adult had to leave the room for 15 minutes, and they could either eat the marshamallow while the adult was away, or they could wait the 15 minutes until the adult returned, and then they would get two marshmallows. Obviously, this is a test of impulse control or self-management at a very young age. They followed all the kids for 10 years, and found that those who waited for the two marshmallows did an average of 210 points better on their SAT’s more than 10 years later.Jack Welch was chairman and CEO of General Electric (GE) between 1981 and 2001. Early in his career, in the early 60s, he actually, literally, blew the roof off a factory at GE and thought he would be fired. He went on to become CEO, and during his tenure was the subject of criticism over the years for an apparent lack of compassion for working people and the middle class.
- StorylineOn December 11, 1995 a fire burned most of Malden Mills to the ground and put 3,000 people out of work. Most of the 3,000 thought they were out of work permanently. A few employees were with the CEO in the parking lot during the fire and heard him say “This is not the end.” With these words began a saga that has made Aaron Feuerstein a legend among American leaders and a hero to his employees. Quotes are from Parade Magazine 9/8/96,pp. 4-5Aaron Feuerstein owned the Malden Mills Polartec factory in ?? A fire destroyed the factory in 1995, and he personally paid the salaries of 2,000 workers for three months while the factory was rebuilt. Situational or organizational awareness: reading a group’s emotional current and power relationships.Service orientation: anticipating, recognizing, and meeting customers’ or clients’ needs
- Storyline (picture of the movie cover for “The Last Castle”)When three star General Irwin is transferred to a maximum security military prison, its warden, Colonel Winter, can't hide his admiration towards the highly decorated and experienced soldier. Irwin has been stripped of his rank for disobedience in a mission, but not of fame. Colonel Winter, who runs the prison with an iron fist, deeply admires the General, but works with completely different methods in order to keep up discipline. After a short while, Irwin can feel Winter's unjust treatment of the inmates. He decides to teach Winter a lesson by taking over command of the facility and thus depriving him of his smug attitude. When Winter decides to participate in what he still thinks of as a game, it may already be too late to win
- Reliability by FactorReliability by Total SEIPExploratory AnalysisConfirmatory Factor Analysis
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