This document provides best practices and tips for managing e-mail effectively, including what messages to keep and delete, and how to set up a filing system. Key points include: - Keep messages that document decision-making, committee activities, or fulfill the university's obligations as they may have historical value. - Also keep messages that document day-to-day functions and provide evidence of decisions, actions, or policies. - Delete messages relating to personal plans, with only short-term value, or distributed broadly for information purposes. - Set up a filing system with topical folders to allow easy retrieval of important messages later. Folders should have clear, descriptive names. - Review messages

1. E-Mail: Best Practices and Helpful Tips Leslie Knoblauch Records Management Archivist Catholic University Archives *containing information from the University of North Carolina digital desktop project