The Web 2.0 environment is characterized by concentration and diffusion. Library services are not well matched to this environment: they are fragmented and difficult to mobilize in user workflows. This presentation analyzes this situation and suggests some directions.
30. User environment Library & Network Resource Management environment End User Access Management Digitised/ Digital Bought / Physical Electronic/ Licensed Special colls/ Archives Management
31. User environment Library & Network Resource Management environment End User Access Management Digitised/ Digital Bought / Physical Electronic/ Licensed Special colls/ Archives Management Find It Get It Manage It Metadata Content
32. User environment Library & Network Resource Management environment End User Access Management Digitised/ Digital Bought / Physical Electronic/ Licensed Special colls/ Archives Management Find It Get It Manage It Metadata Content ILL/CIRC LINK RESOLVER SPECIAL SPECIAL ILS ERM REPOSITORY OPAC MetaSearch Website A-Z NextGen MARC DC EAD A&I XXX
33. Network level – website - workflow Difficult to ‘mobilize’ library resource into workflows A thin layer around complex legacy systems Stuck in the middle Concentration Diffusion Low gravitational pull? Little social dynamic Limited usage data
34.
35.
36.
37.
38.
39. Network level services are heavily used, and in many cases are the first port of call for library users Increasing opportunities to build shared capacity, remove unhelpful redundancy, and aggregate data (cf government shared services agenda). Release time and resource to support specific learning and teaching needs of institution. Disclose resources into group and network level services.