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Module 6: Business Development Skills Module 6                         Business Development Skills 	6.1…...……….Client Discovery / Needs Analysis   	6.2…..………………...…Questioning Techniques                                                                        	6.3…..………………………...Handling Objections 	6.4…..…………………………Closing Techniques
6.1 Client Discovery - Needs Analysis 5 1 Rating Your Prospect HOT COLD
Run Clear (Client Worksheet) 6.1
6.1 Resource (Run Clear)  “Can The Client Perform Financially?” Resource – Ability to Perform Financially ,[object Object]
 Credit
 Available Equity
 Line of Credit
 Remaining BalanceNo Show List – Client’s Inability to Perform Financially
6.1 Urgency (Run Clear)  Determining What Drives Urgency.. Types of Urgency Expiration Urgency – “When does your lease expire?” Financial Urgency – Upcoming Debt Maturity Space Urgency – “Will additional Space Increase Revenue?” Location Urgency – “Moving Customer Base, Benefit to a Centralized Location VS Multiple Locations?”
6.1 Needs (Run Clear)  Physical (Real Estate) VS Other (Business) Needs Physical  (Real Estate) Requirements ,[object Object]
 “How many SF do you have?”
 “What part of town would you like to be in?” Needs Unrelated to Real Estate ,[object Object]
 “What are your business expectations?”
 “What are you doing to increase sales?”,[object Object]
 Creating Excitement and Pleasure towards Future Property,[object Object]
 Activities
 Business Relationship
 Social Relationship
 Company Ties ,[object Object]
 Open Floor Plan (Improved Productivity)
 On Site Amenities (Convenience)Example Question ,[object Object],[object Object]
 Interviewing All Influential Parties

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