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1. How to Get Your Team Firing on
All Cylinders with LinkedIn
Mark Lobosco
Global Accounts Business Leader
LinkedIn
Jennifer Shappley
Miki Furnish
Sr. Director, Talent Acquisition
Express Scripts
Talent Acquisition Manager
Carhartt
Naveen Narayanan
Jim Cochran
Global Head - Talent Acquisition
HCL Technologies
Head of Global Recruiting, JP
Morgan Chase

2. About Express Scripts

3. Express Scripts & LinkedIn Progression
• 4 Recruiter Seats
• 4 Job Slots
2009
11,000+
Employees
• 5 Recruiter
Seats
• 4 Job Slots
•Talent Direct
Campaign
2010
12,000+
Employees
Launched pilot to explore
impact of expanding use
of LinkedIn
• 11 Recruiter Seats
• 51 Job Slots
• Gold Career Page
2011
12,000+
Employees
• 31 Recruiter
Seats
• 300 Job Slots
• Platinum
Career Page
• Work with Us
Ads
2012
30,000+
Employees
Acquired Medco

4. A Start Up at Heart

5. The HCL Enterprise
HCL Technologies
• Product Engineering and R&D
• Enterprise and Custom
Applications
• Enterprise Transformation
• Infrastructure Management
• BPO Services
GLOBAL MARKET
FOCUS
A recruiting day
1550 resumes screened
125 joiners
2/3 digital & social
sourced
15 every hour
Revenue – USD 4.4Bn
90,000 EMPLOYEES
www.hcltech,com
5
1200+ skills, 35 countries
>90% Economic Filled
Copyright © 2012 HCL Technologies Limited | www.hcltech.com

6. HCL Revenue Growth Performance
Consistently Out-performing top Global and Indian Competition
YoY Growth Rates *
YoY Growth Rates
33%
33%
31%
29%
28%
26%
21%
27%
26%
26%
25%
27%
21%
21%
20%
18%
18%
20%
15%
16%
15%
12%
11%
13%
9%
10%
6%
3%
6%
9%
7%
2%
5%
3%
-3%
-2%
JAS09
OND09 JFM10
-1%
0%
-1%
AMJ10
JAS10
OND10 JFM11
AMJ11
JAS11
OND11 JFM12
AMJ12
JAS12
-3%
-4%
HCL
6
9%
-4%
AMJ09
8%
2%
3%
JFM09
13%
11%
Copyright © 2012 HCL Technologies Limited | www.hcltech.com
Average - India Top 3
Average - Global Top 3
OND12

7. Our Identity

8. Building a unique identity
With customers, analyst communities, employees and the rest of the world
Customers recognizing the business value of EFCS
Analysts recognizing the business value of EFCS
Gartner: Exclusive report on EFCS recognizes that this
philosophy empowers HCL’s frontline employees to make
decisions and take actions for the benefit of customers
After Gartner, Forrester also publishes a detailed report
on EFCS
Fully Loaded Service Lines – Well-articulated propositions
that deliver business outcome valued by our customers and
substantiated by strong referenceable case studies
showcasing best-in-class capabilities
Celebrating Employees and the Employees First Effect
Other Stakeholders recognizing the business value
of EFCS
Over 100000 copies already in
the market with the book being
translated in seven languages
AWARDS & RECOGNITIONS
EFCS book rated as a best
seller in UK, France and India
A film that captures the core spirit of Employees First
Over 1.2 Mn views in just 2 months
www.youtube.com/hcltechtube
8
Copyright © 2012 HCL Technologies Limited | www.hcltech.com
HCL selected
in the elite
‘Thinkers 50 List’

9. Talent Acquisition
•
•
•
•
100-200 Corporate
Hires/Year
Full Cycle Recruitment
Corporate Recruiting
Function = 4 years
High touch process
• 125 yr. Private/Family Owned
• Michigan Based, Production in Kentucky &
Mexico and Global Sourcing
• 4700 Associates
• Legacy/Strong Brand Awareness
Rhonda
Moon
Holly
Barry
Amanda
Perini

10. Carhartt’s Journey with LinkedIn
2010
• Introduced to
Recruiter
platform
• Non-believer
2011
2012
• 1st TC as a
prospect
• I saw the light!
• First proposal
complete!
Averaging 1520% of hires
from LinkedIn
Total ROI =
$250,000
(about to
double)
2013
• Initial
• 4 seats
investment. 2
• Admin
seats/2 job slots
• 12 job slots
• WWUA
• Upgraded to 4
seats, admin, 4 • Career Page
job slots and
• PDN
career page
2 time Talent
Connect
Speaker
2013 EAG
Expert
Advisors
Panel
LinkedIn 100

11. About JP Morgan Chase & Co
Global Financial Services Firm
60+
Countries
Over
$2.4 Trillion
250,000
In Assets
Employees
Consumer
Over 500
Recruiters
Globally
Wholesale
• Asset Management
• Commercial Bank
• Consumer & Community • Corporate & Investment
Banking
Banking
Three Main Brands
Corporate

12. JP Morgan Chase & LinkedIn Journey
• 135 Recruiter
Seats
• 135 Job Slots
• 3 Career Pages
• 50 Recruiter Seats
• 50 Job Slots
2008 - 2009
Decentralized
Recruiting
Model
• 100 Recruiter Seats
• 100 Job Slots
2010 - 2011
Create Head
of Global
Recruiting
Role
2011 - 2012
Business
Integration
• 144 Recruiter
Seats
• 2,000 Job Slots
• 150,000 Employee
Profiles
• Work With Us
• 3 Career Pages
2012 - 2013
LinkedIn
Relationship
Expands Beyond
Recruiting
• 155 Recruiter
Seats
• 2,000 Job Slots
(Testing 3,000
additional slots)
• 175,000 Employee
Profiles
• Work With Us
• 3 Career Pages
2013-2014
Functional
Recruiting
Organization
Created