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Developing a
Professional
Image
5 Characteristics of
                                             a Professional
                                                     Take advantage of every opportunity
                                                     Start by asking questions
                                                     Dedicate yourself
                                                     Use stories
                                                     Develop your persuasive powers




August 2012   @CK Consultancy Personality Development for Secretary | All rights reserved   2
Characteristic of
Professional Qualities
     Caring
     Focused
     Helpful
     Dedicated
     Committed




August 2012   @CK Consultancy Personality Development for Secretary | All rights reserved   3
Develop Your Credibility
                                                Credibility means the ability to inspire
                                                belief – believability
                                                Credibility synonyms include
                                                      Trustworthiness
                                                      reliability, and
                                                      Integrity
                                                Secretary must be credible
                                                      Walk the Talk consistently
                                                      Exhibit behaviors that reflect expertise
                                                      and being a competent Leader
                                                      Open and honest communications and no
                                                      hidden agendas



August 2012   @CK Consultancy Personality Development for Secretary | All rights reserved    4
Build Your Confidence
1.    SMILE always
2.    Develop direct EYE CONTACT
3.    Generate energy within YOU
4.    LOVE and ACCEPT yourself
5.    PAMPER yourself
6.    MODEL successful people
7.    Do you SWOT analysis
              Strengths
              Weakness
              Opportunities, and
              Threats
8. Focus to EMOTIONS and FEELINGS


August 2012        @CK Consultancy Personality Development for Secretary | All rights reserved   5
Build Your Confidence
9.    Have an ATTITUDE on gratitude
10.   Practice positive AFFIRMATIONS
11.   Practice VISUALIZATION
12.   MIND your negative thoughts
13.   Make a DECISION today to CHANGE
              Start with the first step today
              DECIDE today – with which person, people, situation, circumstances,
              tasks,.. You will change
14. Shift your FOCUS
              Focus on what’s right vs what is wrong
              Focus on what you do have vs what you don’t
              Focus on Solutions then on Problems
15. You do not have to be perfect all the time

August 2012         @CK Consultancy Personality Development for Secretary | All rights reserved   6
Take action .. Now..
    You can not just stand before the mirror and shout ‘POSITIVE
    ATTITUDE”
    Write down for the next seven (7) days .. An ACTION PLAN




August 2012   @CK Consultancy Personality Development for Secretary | All rights reserved   7
What is the Different between
Self-Confidence and Self-Esteem
    Self-Confidence on the other hand is belief in yourself and what you can
    do.
    Self-Esteem is feelings we have about ourselves; the attitude you have
    towards yourself, how much do you like yourself and respect yourself?
    What do you think is your worth as a person?



   But those two important concepts are closely related even though
   they are not the same thing. You need both to be successful in any
   way. You need both to be a healthy functioning human being.




August 2012   @CK Consultancy Personality Development for Secretary | All rights reserved   8
Where Does Self-Confidence
Come From?
It comes from several sources:
    from within yourself
    from others
    from your achievements

    If you lack self esteem or self-confidence you must look above for the
 reasons. You may be overly criticizing yourself or telling yourself negative
   things like "I'm bound to fail" or "I'm not good enough" or even "I don't
               deserve to succeed". These will make failure likely


                        Defend yourself. Your self esteem
                                depends on it!


August 2012   @CK Consultancy Personality Development for Secretary | All rights reserved   9
Build Your Self-Esteem
                                         1.        Identify with people, books, videos,
                                                   television shows, etc., that build your
                                                   self-esteem
                                         2.        Build others – give sincere compliments
                                                   often
                                         3.        Think positively
                                         4.        Set and achieve goals
                                         5.        Do something challenging each day
                                         6.        Look your best
                                         7.        Eat correctly
                                         8.        Do something for someone else
                                         9.        Learn a new skill
                                         10.       “Act as if” you possess traits you would
                                                   like to have
August 2012   @CK Consultancy Personality Development for Secretary | All rights reserved   10
Build Your Self Esteem
                                              11.       Observe self-concept people
                                              12.       Handle things one at a time
                                              13.       Use criticism constructively
                                              14.       Ask for help – take advantage of
                                                        learning opportunities
                                              15.       Improve your personal living space
                                              16.       Allow personal growth time each day
                                              17.       Post self-improvement reminders in
                                                        obvious places
                                              18.       Do not say negative things about
                                                        yourself
                                              19.       Reward yourself often
                                              20.       List your accomplishments each evening
                                              21.       Volunteer to share your skills with others
August 2012   @CK Consultancy Personality Development for Secretary | All rights reserved   11
Thank You and Good Luck



August 2012   @CK Consultancy Personality Development for Secretary | All rights reserved   12

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Developing a professional image

  • 2. 5 Characteristics of a Professional Take advantage of every opportunity Start by asking questions Dedicate yourself Use stories Develop your persuasive powers August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 2
  • 3. Characteristic of Professional Qualities Caring Focused Helpful Dedicated Committed August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 3
  • 4. Develop Your Credibility Credibility means the ability to inspire belief – believability Credibility synonyms include Trustworthiness reliability, and Integrity Secretary must be credible Walk the Talk consistently Exhibit behaviors that reflect expertise and being a competent Leader Open and honest communications and no hidden agendas August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 4
  • 5. Build Your Confidence 1. SMILE always 2. Develop direct EYE CONTACT 3. Generate energy within YOU 4. LOVE and ACCEPT yourself 5. PAMPER yourself 6. MODEL successful people 7. Do you SWOT analysis Strengths Weakness Opportunities, and Threats 8. Focus to EMOTIONS and FEELINGS August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 5
  • 6. Build Your Confidence 9. Have an ATTITUDE on gratitude 10. Practice positive AFFIRMATIONS 11. Practice VISUALIZATION 12. MIND your negative thoughts 13. Make a DECISION today to CHANGE Start with the first step today DECIDE today – with which person, people, situation, circumstances, tasks,.. You will change 14. Shift your FOCUS Focus on what’s right vs what is wrong Focus on what you do have vs what you don’t Focus on Solutions then on Problems 15. You do not have to be perfect all the time August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 6
  • 7. Take action .. Now.. You can not just stand before the mirror and shout ‘POSITIVE ATTITUDE” Write down for the next seven (7) days .. An ACTION PLAN August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 7
  • 8. What is the Different between Self-Confidence and Self-Esteem Self-Confidence on the other hand is belief in yourself and what you can do. Self-Esteem is feelings we have about ourselves; the attitude you have towards yourself, how much do you like yourself and respect yourself? What do you think is your worth as a person? But those two important concepts are closely related even though they are not the same thing. You need both to be successful in any way. You need both to be a healthy functioning human being. August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 8
  • 9. Where Does Self-Confidence Come From? It comes from several sources: from within yourself from others from your achievements If you lack self esteem or self-confidence you must look above for the reasons. You may be overly criticizing yourself or telling yourself negative things like "I'm bound to fail" or "I'm not good enough" or even "I don't deserve to succeed". These will make failure likely Defend yourself. Your self esteem depends on it! August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 9
  • 10. Build Your Self-Esteem 1. Identify with people, books, videos, television shows, etc., that build your self-esteem 2. Build others – give sincere compliments often 3. Think positively 4. Set and achieve goals 5. Do something challenging each day 6. Look your best 7. Eat correctly 8. Do something for someone else 9. Learn a new skill 10. “Act as if” you possess traits you would like to have August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 10
  • 11. Build Your Self Esteem 11. Observe self-concept people 12. Handle things one at a time 13. Use criticism constructively 14. Ask for help – take advantage of learning opportunities 15. Improve your personal living space 16. Allow personal growth time each day 17. Post self-improvement reminders in obvious places 18. Do not say negative things about yourself 19. Reward yourself often 20. List your accomplishments each evening 21. Volunteer to share your skills with others August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 11
  • 12. Thank You and Good Luck August 2012 @CK Consultancy Personality Development for Secretary | All rights reserved 12