Lilywhite Health is a consulting group advocating flexible & strong healthcare management strategies to mid-sized hospitals, services include administration, accreditation, ehr emr, etc..

1. Lilywhite Health Lilywhite Health Pvt. Ltd.
The Healing Touch 3rd Floor, Raj Alkaa Park,
http://www.lilywhitehealth.com Kalena Agrahara, Bannerghatta Road,
Bangalore- 560076
Call: +91 80 4040 9940
Fax: +91 80 4040 9941
For enquiries: info@lilywhitehealth.com

2. Index
Introduction
About Us
Healthcare Industry
Healthcare in India
Importance of Hospital Management
Challenges in Healthcare
Healthcare Solutions
Lilywhite Health Transformation Models
Lilywhite Health Core Team
Contact Us
Thank you

3. Introduction
Lily White Health Consortium is a hospital management and consulting firm based in Bangalore, India. We bring in
innovative management strategies and solutions to root-cause the challenges faced by the hospitals and transform
them into a high performance and fast growing institutions.
Call : +91 80 4040 9940 Fax: +91 80 4040 9941 , enquiries: info@lilywhitehealth.com , website: http://www.lilywhitehealth.com

4. About Us
Lily White Health Consortium is a hospital management and consulting firm based in Bangalore, India. We bring in innovative management
strategies and solutions to root-cause the challenges faced by the hospitals and transform them into a high performance and fast growing
institutions.
As a consortium, we are very passionate and committed to bringing in the highest quality of accessible healthcare with a differentiating service
delivery. We partner with hospitals either by strategic acquisition or by management contract to bring in visible transformation in operational
efficiency and capitalize on the growth opportunities. This is done through professional teams and methods, thereby taking the institution to the
next level. Our partnership can give you a lasting competitive edge.
Vision
To be the most admired healthcare brand for its Comprehensive Clinical Excellence, Operational Efficiency, Healing touch, Ethical Practices and
Moral Values.
Mission
To identify strategic turn-around opportunities in the hospital-services space and help bring in visible transformation through professional teams
and methods.
Purpose
Highest quality of accessible healthcare with a differentiating service delivery.
Call : +91 80 4040 9940 Fax: +91 80 4040 9941 , enquiries: info@lilywhitehealth.com , website: http://www.lilywhitehealth.com

5. Healthcare Industry
Health care is the diagnosis, treatment, and prevention of disease, illness, injury, and other physical and mental impairments in humans. Health care
is delivered by practitioners in medicine, chiropractic, dentistry, nursing, pharmacy, allied health, and other care providers. It refers to the work done
in providing primary care, secondary care and tertiary care, as well as in public health.
Access to health care varies across countries, groups and individuals, largely influenced by social and economic conditions as well as the health
policies in place. Countries and jurisdictions have different policies and plans in relation to the personal and population-based health care goals within
their societies. Health care systems are organizations established to meet the health needs of target populations. Their exact configuration varies
from country to country. In some countries and jurisdictions, health care planning is distributed among market participants, whereas in others
planning is made more centrally among governments or other coordinating bodies. In all cases, according to the World Health Organization (WHO), a
well-functioning health care system requires a robust financing mechanism; a well-trained and adequately-paid workforce; reliable information on
which to base decisions and policies; and well maintained facilities and logistics to deliver quality medicines and technologies.
Health care can form a significant part of a country's economy. In 2008, the health care industry consumed an average of 9.0 percent of the gross
domestic product (GDP) across the most developed OECD countries. The United States (16.0%), France (11.2%), and Switzerland (10.7%) were the top
three spenders.
Health care is conventionally regarded as an important determinant in promoting the general health and well-being of people around the world. An
example of this is the worldwide eradication of smallpox in 1980—declared by the WHO as the first disease in human history to be completely
eliminated by deliberate health care interventions.
Courtesy: wikipedia.org
Call : +91 80 4040 9940 Fax: +91 80 4040 9941 , enquiries: info@lilywhitehealth.com , website: http://www.lilywhitehealth.com

6. Health care in India
India’s healthcare industry is growing at 16% per annum and is slated to touch US$ 280 Billion by 2020. Most analysts agree that this growth is
sustainable and likely to accelerate even further.
Midsized hospitals are best poised to take advantage of the growing opportunities as they form the back bone of the healthcare system in India.
But most of them face challenges in growing to their full potential.
In the current scenario of globalization, the health sector is witnessing an unprecedented boom. The increasing number of patients seeking medical
advice and the advances in medical technology has focused the spotlight on providing patients and caregivers the best of services and facilities.
Though people are increasingly aware of the importance of health care, emphasis on quality health care, patient safety and patient satisfaction still
remain a concern. Hospitals are striving towards addressing these areas of concerns. But most of them face challenges in effectively using their
resources -financial, human, information and materials for providing quality and accessible care, at all times and at affordable costs.
Call : +91 80 4040 9940 Fax: +91 80 4040 9941 , enquiries: info@lilywhitehealth.com , website: http://www.lilywhitehealth.com

7. Challenges in Healthcare Industry
In the current scenario of globalization, the health sector is witnessing an unprecedented boom. The increasing number of patients seeking medical
advice and the advances in medical technology has focused the spotlight on providing patients and caregivers the best of services and facilities.
Though people are increasingly aware of the importance of health care, emphasis on quality health care, patient safety and patient satisfaction still
remain a concern. Hospitals are striving towards addressing these areas of concerns. But most of them face challenges in effectively using their
resources -financial, human, information and materials for providing quality and accessible care, at all times and at affordable costs.
Some of the challenges faced by Hospitals
Weak leadership style and inability to institutionalize professional methods.
Certain Star Performers, not allowing other specialties to grow due to possessive attitude.
Operations management issues due to improper master-plan of the business, hampering the functioning of the facility.
Inability to attract and retain the best of the Doctors and Management team.
Partnership issues- Conflicts and differences between the partners.
Roadblocks in succession planning (Next generation not keen to run the facility).
Capacity constraints which affect service quality and hospital management.
Challenges in not anticipating adequate working capital.
Limited market research/referral base/access to competitive capital
No focus on Customer Satisfaction, Asset- utilization, IT implementation and Branding, and so on
Call : +91 80 4040 9940 Fax: +91 80 4040 9941 , enquiries: info@lilywhitehealth.com , website: http://www.lilywhitehealth.com

8. Health care Solutions
Healthcare solutions include wide range of services products providing end-to-
end service to healthcare industry for many decades.
Technological advancement in healthcare has been grown tremendously and
has been widely used in hospitals and medical centers. From medical planning
to patient care, from information system software to resource & asset
utilization software, etc . All medical practices and methods are functional and
monitored using an array of service which is provided by healthcare
management organization and consultants.
Healthcare management experts and consultants implements medical
strategies, provides strong platform for hospital, medical centers to expand
beyond all limitations and brings visible changes in medical practices &
procedures, enhance overall operating environment through an acquisition or
working in partnership with the hospitals and medical centers.
Lilywhite’s healthcare medical management strategies & solutions are
successfully implemented and running in numerous organization in India. This
transformation in medical environment have helped organizations to monitor &
manage overall medical procedures on day to day basis . Hence hospitals and
medical centers have successfully achieved accreditation of international
standards, achieved increased hospital coverage area, and also credited with
brand recognition.
Healthcare technology solutions, value addition services becomes need for any
fast growth oriented hospital and organizations in future.
Call : +91 80 4040 9940 Fax: +91 80 4040 9941 , enquiries: info@lilywhitehealth.com , website: http://www.lilywhitehealth.com

9. Lilywhite Health Transformation Models
Lily White Comprehensive Transformation Plan
Maximum Utilization Of All Assets And Elimination Of Waste
Quality /Standardization Methods,
Innovative Customer Satisfaction, initiatives, clinical bench marking, credentialing of clinical professionals.
Innovative methods like Extended OPD hours, Sunday and Holiday Services, Professional method of procurement cost reduction & utilization
improvement. Professional s method of procurement cost reduction and utilization improvement, improve utilization of lab, radiology, and
pharmacy services. Marketing methods, Communication, Sales Support and focused revenue enhancement, Average length of stay monitoring,
disease wise, consultant wise, Admission and Discharge Process, Efficiency cross referral culture and team involvement of doctors.
OT Management system to improve efficiency of ORs, Effective infection control methods and patient safety standards.
Recruitment Team Productivity Training, Rewarding, Transparent Billing, Pricing and Costing Methods.
Reviewing and Monitoring of complete space – I.P beds, O.P.Ds, waiting areas.
Lily White Transformation Methodology
Build capability of the team and institute culture of continuous improvement and motivation.
Patient Customer Experience
Continuous improvement of Asset Utilization
Key Deliverables
Customer Satisfaction, Stakeholder experience and Resource utilization.
Innovative initiatives for hospitals to function.
Institute strong processes and systems to sustain all the quality improvements.
Build capability of the team and institute culture of continuous improvement and motivation
Call : +91 80 4040 9940 Fax: +91 80 4040 9941 , enquiries: info@lilywhitehealth.com , website: http://www.lilywhitehealth.com

10. Lilywhite Health Core Team
Lilywhite’s leadership team & core team is having over three decades of professional management experience in various sectors such as power,
medical diagnostics and in healthcare services. Lilywhite Health had made lead healthcare industry through innovative service models most of
which are part of the healthcare industry norms.
R Basil.
Co-Founder, MD & CEO
Managing Director and CEO of the healthcare business of Manipal Group, Basil has been credited with the transformation of their Healthcare Business. He initiated
numerous cultural changes, expanded their business to multiple geographical locations, added new hospitals to their chain, and brought in sustainable
standardization methods. He was responsible for turning around Manipal hospitals and creating powerful hospital brand equity for them in India. As the Apollo
Group’s Executive President for Healthcare Business, Basil had the opportunity of institutionalizing numerous operational and service quality initiatives. As the Vice
President of Wipro GE Medical Systems, Basil had led a large team of professionals and played a major role in making them a brand leader in diagnostic imaging in
India.
Vivek Kulkarni
Founder Director
Founder Director of Lily White- Health Consortium Pvt. Ltd. has over 30 years of experience in managing different verticals of Business and Government
departments. In past, as the Information Technology & Biotechnology Secretary, Vivek was instrumental in building world-class IT & Biotech institutes in Karnataka.
He has done extensive work in marketing Bangalore at the International level.
Vivek is the Chairman of Brickwork India, a KPO and also the Founder Managing Director of Brickwork Ratings a SEBI approved Credit Rating Agency. In the capacity
of a CEO, Vivek has designed, conceptualized and articulated strategies for various multi-specialty hospitals, state of art diagnostic laboratories, well-known clinics,
and large pharmaceutical and insurance companies to enter into the Indian market and also globally.
Vivek is a gold medalist in Bachelor of Engineering from Karnataka University and an MBA in Finance & Information Systems from the Wharton School, University of
Pennsylvania, USA.
Core Team
Lilywhite Health’s core team includes healthcare industry experts who advocates management strategies to organization, advice & monitor growth and enables
them to build a strong platform for hospitals and medical centers to expand in terms of capital growth, increase revenue and ospital coverage area. Lilywhite
advertising and marketing strategies helps to build brand recognition to the organization.
Call : +91 80 4040 9940 Fax: +91 80 4040 9941 , enquiries: info@lilywhitehealth.com , website: http://www.lilywhitehealth.com

11. Contact Us
Lilywhite Health is a healthcare management consulting firm based in Bangalore, offering healthcare services to mid sized hospitals. Services
includes healthcare administration, healthcare accreditation, healthcare information system, healthcare management services, electronic medical
records, electronic health records, patient management system, bed management system, etc..
Lilywhite Health Office Address
Lily White Health Consortium Pvt. Ltd.
3rd Floor, Raj Alkaa Park, Kalena Agrahara,
Bannerghatta Road, Bangalore - 560 076
Phone : +91 80 4040 9940 | Fax : +91 80 4040 9941
Email : info@lilywhitehealth.com
Call : +91 80 4040 9940 Fax: +91 80 4040 9941 , enquiries: info@lilywhitehealth.com , website: http://www.lilywhitehealth.com

12. End
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