17. Why does it fail?
• Use of social software is not seen as furthering
the library’s mission
• Social software is treated as someone’s
“pet project.”
• Social software is not planned for strategically
like other technologies
• Once the newness wears off, people are less
motivated to contribute
• Staff are not given time to work on social
software
18. Library 2.0 is a
state of mind
•Working to meet changing user needs
•Trusting our users (radical trust)
•Getting rid of the culture of perfect
•Aware of emerging technologies and
opportunities
•Looking outside of the library world for
applications, opportunities, inspiration
57. Assessing 2.0
• Depends on your initial goals
• Web stats
• Number of visitors/subscribers/members/
users/fans and their behavior (visits,
comments, tags, ratings, etc.)
• Surveys and focus groups
• Satisfaction, utility, relevance
• What do they need/want from the library?
• What technologies do your patrons use?
58. Is your organization (as it is
currently structured) able
to make all this happen?
59. Thanks!
mgfarkas@gmail.com
AIM: librarianmer
Links and presentation at
http://meredithfarkas.wetpaint.com
60. Photo Credits
• Long Range Plan Discussion http://flickr.com/photos/maubrowncow/2763362494/ by
Nebraska Library Commission
• O&E Staff and Board Planning Meeting http://www.flickr.com/photos/tyreseus/
494325133/ by atp_tyreseus
• Free as in Beer http://www.flickr.com/photos/nicmcphee/2345633527/ by
Unhindered by Talent
• Sprout attacks a kleenex box http://www.flickr.com/photos/asimpledarksquid/
1187308493/ by Squid!
• TBLC Annual Meeting http://flickr.com/photos/sylvar/287940515/ by Sylvar
• RPFF Portraits & Features #4 http://www.flickr.com/photos/tsarkasim/4079152105/
by Tsar Kasmin
• Amazing PowerPoint Presentation http://flickr.com/photos/maubrowncow/
2763362494/ by maubrowncow
• Slide from “If You Build It, Will They Care?” http://www.slideshare.net/charbooth/if-
you-build-it-will-they-care-1159058 By Char Booth and Chris Guder.
• Dewey or don't we? http://flickr.com/photos/scampion/1500054745/ By scampion
• RISK #2 http://flickr.com/photos/tollaksen/967960/ by Bjornar
• Perfection http://flickr.com/photos/unloveable/2401166750/ by unloveable
61. Photo Credits
• IMG_2016.JPG http://flickr.com/photos/stevenjude/848723658/ by stevenjude
• Toolbox full http://www.flickr.com/photos/zakh/337938459/ by Austin ampersand
Zak
• Wait: I’ll fix it. http://flickr.com/photos/stshores24/488419188/ by sshores24
• Farm Cat Group http://flickr.com/photos/weesmalldoll/432578986/ by weesmalldoll
• The Spongebob Square, Er, Roundpants Juggle http://flickr.com/photos/cayusa/
2574029855/ by Cayusa
• Rapid Shuffle http://flickr.com/photos/latitudes/66424863/ by Johnny Blood
• sunny day http://flickr.com/photos/iamthebestartist/2226165685/ by jessamyn