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LIBERATEYOURBRAND.COM

Trends in
the Events
& Meetings
Industry
™
Founded in 1980 as a
Meeting/Event Company
by the
numbers

Clients – Top brands in
the world
Annual revenue $45MM
+
140 Employees in St.
Louis
Presence in 60 U.S.

3
4
5
6
+

SEAMLESS
AND
ONE-STOP
FOR
CLIENTS
7
+

HELP
YOUR
BUSINESS
SUCCEED

8
9
10
EVENT MARKETING IS A $108 BILLION INDUSTRY

11
Meetings fall somewhere within these 6
categories:
Learning

Decision Making

Networking

Alignment

Motivation

Rituals

12
Events fall somewhere within these 6
categories:
Introductions

Sponsorships

Activation

Announcements

Motivation

Rituals

13
The best “live engagements” offer an “authentic
message”...

14
People come to test the “authenticity of your brand” at
your event

15
The best “live engagements” offer an “authentic
message”...

16
If you validate and engage them (with proof) they become part of the
communitY

17
“Are you in the
business of seeking
truth and telling it –
or of creating a myth
Paul Bennett
CCO - IDEO
and selling it?”

18
Choose from these 3 topics –
text in your choice and I will address your selection
๏ Millennials see things differently... do you have their attention?
๏ Standardizing the language of measurement of event marketing
๏ Content is King – are you taking your guests “on a journey”?

19
Text your CHOICE to 22333
Millennials
712660

Measurement
712661

Content
712662
20
Text your CHOICE to 22333
Millennials
712660

Measurement
712661

Content
712662
21
1

millennials see things
differently...
Millennials

aka GEN Y

children of baby boomers

born early

1980’s - 2000’s

40%
of the workforce

by 2020

out-number baby
boomer generation

82 MILLION
23
24
25
‣ becoming managers
‣ hiring peers
‣ don’t like face-to-face
‣ own set of rules
‣ self directed learning

26
They want to be part of something bigger

27
generation me

me

me

28
29
social media
‣ Vital
‣ Relevant
‣ Self directed
‣ Shared learning
‣ Trust their friends

30
31
32
33
35
36
Text your CHOICE to 22333
Millennials
712660

Measurement
712661

Content
712662
37
2

standardizing measurement
TEMSC

Technology Event Marketing Strategy
Council

39
EQRP

Experience Quality Rating Point

40
1)

ATTENDEES

Net Attendees
Relevant Attendance
Relevance Ratio
Event Activity Duration
Attendee Type

41
2)

Financial

Total Net Activity Cost
Total Event Cost
Total Financial Impact

42
3)

Data Capture

Contacts Captured
Contacts Engaged
Lead Candidate
Qualified Lead

43
4)

Engagement

Engagement Rate
Contact Recorded
Actual Engagement Rate
Engagement Rate Variation
Cost Per Contact Engaged
Session Length

Contacts Captured
Live Capture
Net Capture Rate
Capture Lost
Gross Capture Rate

44
5)

Indexes and Final Ratings

Session Length Index
Engagement Quality Index
Experience Quality Rating Point

45
TEMSC

Technology Event Marketing Strategy
Council
definitive “industry” guidelines

46
ROI

will be determined by your company

47
Text your CHOICE to 22333
Millennials
712660

Measurement
712661

Content
712662
48
3

content is king
ADULT LEARNING
HAPPENS IN 20 minute
SEGMENTS

50
ENGAGEMENT = PARTICIPATION

51
52
53
TOYOTA REBIRTH

54
GENUINE, NATURAL AND CHARACTERISTIC OF YOUR
COMPANY/BRAND

55
An Emotional Journey

56
Great brands are like great stories... We want to
share them

57
Innovate • Motivate • CELEBRATE • COMMUNICATE

™
10.20.30: Trends in Meetings & Events

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10.20.30: Trends in Meetings & Events

Hinweis der Redaktion

  1. please take your seats & turn ON your cell phones
  2. Not a sales pitch...just some context - we do many other things and if you come by our interactive display I will be happy to show you... Our DNA is Meetings & Events!
  3. Many say this...few can honestly deliver
  4. Pretty unique in the Meetings & Events industry
  5. We do it under one roof... For you - nothing gets lost in translation…fewer handoffs, fewer entities to coordinate, fewer mistakes…and fewer mark-ups... efficiency means less $$$
  6. No misunderstandings - we collaborate hourly... and focus on YOU
  7. We want to help make your program support you corporate goals
  8. This event is demonstration of bringing together thought leadership for your benefit We are a “results” focused team and those best practices start with ideas & sharing
  9. Sound familiar? We all want our programs to be all of these things - to some degree In fact, most agencies want you to believe they do all these things - right...
  10. This is why we are here discussing “meetings and events” - however you define them
  11. Research tells us that “meetings” traditionally fall into this grid
  12. And the industry typically calls out these categories for “events” - mix & match names
  13. Ultimately there is a “brand message” being communicated Like it or not...everything has a brand promise For Levi’s - they are a heritage and lifestyle brand with a specific history
  14. They have tried all sorts of messaging over the years... At the end of the day, they know what Levi’s represents and they embrace it Fashion and “trend of the month” imagery is not their heritage
  15. Even Levi’s competition wants to share in their “heritage” of strength “Can’t Bust Them” is a powerful message - Levi’s owns it
  16. Lifestyle brands resonate when you create a “community” as Levi’s has done Anyone here own a pair of Levi’s? Do your kids?
  17. One of the top “branding agencies” in America Truth... we all want “some version” of it!
  18. <?xml version="1.0" encoding="ISO-8859-1" ?> <poll url="http://www.polleverywhere.com/multiple_choice_polls/deahVXCPWxcFGY6"> <!-- This snippet was inserted via the PollEv Presenter app --> <!-- The presence of this snippet is used to indicate that a poll will be shown during the slideshow --> <!-- TIP: You can draw a solid, filled rectangle on your slide and the PollEv Presenter will automatically display your poll in that area. --> <!-- The PollEv Presenter app must also be running and logged in for this to work. --> <!-- To remove this, simply delete it from the notes yourself or use the PollEv Presenter to remove it for you. --> <title>Which of the 3 choices would you like me to address?</title> </poll>
  19. I know a little about them - I have 3 in my family... and 1 is still on my “payroll” We have dozens of them in our office - they see things differently than boomers...
  20. I plan on retiring some day...guess who is taking our place at work?
  21. They grew up with eyes on a screen - and even more so going forward Try taking away their “screens” for a day...that is scary
  22. If you watched the Emmy’s - THESE TWO are the “news source” for many millenials
  23. This group of young adults will change many of the “institutional” processes at work
  24. And hopefully, the impact they make on the world will be tremendous
  25. Even though they are sometimes referred to in a somewhat “patronizing” manner They embrace values that will reflect a new level of collaboration and sharing
  26. The strength of their need to communicate is unparalleled in history
  27. As communicators, we have to accommodate this new way of interacting Or, be left in the dust of “the old guard” and “we’ve always done it this way” model
  28. One of our biggest clients is here in Georgia...Primerica Financial Services There national events are “off the charts” for motivation and recognition Constantly recruiting and sharing their “life changing” brand to new “converts” These events demonstrate the authenticity, excitement and passion of their brand
  29. The program is tweeted, posted, Insta-gramed, Facebooked and shared constantly We know that over 50% will tell 4 or more people if they have a positive experience
  30. And the technology now allows for that sharing to happen live and in “real time” Being “liked” is a very important metric for advertisers
  31. As content is delivered it can be shared, adjusted and measured - across platforms We need to do more than just give speeches and deliver powerpoint for this group
  32. As Jane McGonigal says in her presentation on the power of gaming and shared experience...we are creating a generation of “super-empowered-hopeful individuals” The question is, will we “enable them” - to be successful?
  33. Names you know are viable contributors: Microsoft, Intel, Cisco, Oracle, HP, eBay, Apple, AOL, Unisys and Xerox...to name a few
  34. Currently too many terms for measuring and comparing Goal: Standardize a common terminology and measurement template
  35. Due out in 2014...stand by for the “debate”
  36. Ultimately, only you and your leadership will validate the ROI for your company A step in the right direction
  37. Recent survey and research results confirm what we already knew Not just millennials - all of us...
  38. Nothing is more powerful than participation, contribution and being part of the “something bigger” - THAT is engagement Explain & Roll Coke Scholars Video ... 3 words
  39. TED - Technology, Experience, Design - - thought leadership Changed the dialogue in M&E nearly as much as youTube Taste makers, creative participating characters, complete unexpectedness
  40. Toyota has had some “image challenges” past 3 years - dealers needed a bump Using universal themes of - rebirth, renewal, trust and inspiration Got dealer audience re-engaged in the brand and re-connected to the commitment Paralleled the re-building of the World Trade Tower...emotional & metaphoric
  41. Iconic brand imagery is powerful, but has to be consistent and re-freshed Need to align your message to connect to the essence of your brand Must take the audience on an emotional journey
  42. The power of teamwork brought to life as we pulled the 8 horse hitch into the room Unexpected, powerful, immediate, respectful and impressive No other brand could deliver this level of iconic, live storytelling - with beer
  43. We work with amazing brands - they have great stories to tell They are consistent before, during and after their events We start with a goal and work tirelessly to deliver against it We like to think we help their businesses succeed - we feel it is working !
  44. This is what your meeting should deliver...we would be happy to help