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ANTIPLATFORM
                            CREATING EFFECTIVE BRAND EXPERIENCES




                                                                   l liberateyourbrand.com   2

Thursday, April 18, 13
ANTIPLATFORM




                         l liberateyourbrand.com   3

Thursday, April 18, 13
ANTIPLATFORM




        A BRAND
        “...the promise, the big idea, and the
        expectations that reside inside each
        customer’s mind about a product,
        service, or company. A brand is
        shorthand. It stands for something.”

        - Alina Wheeler
         Designing Brand Identity (2006)

                                                 l liberateyourbrand.com   3

Thursday, April 18, 13
ANTIPLATFORM




        A BRAND




                         l liberateyourbrand.com   3

Thursday, April 18, 13
ANTIPLATFORM




        A BRAND
             ...is not a logo




                                l liberateyourbrand.com   3

Thursday, April 18, 13
ANTIPLATFORM




        A BRAND
             ...is not a logo   ...is not a tagline


                                 Think Different.




                                                      l liberateyourbrand.com   3

Thursday, April 18, 13
ANTIPLATFORM




        A BRAND
             ...is not a logo   ...is not a tagline   ...is not a product


                                 Think Different.




                                                            l liberateyourbrand.com   3

Thursday, April 18, 13
l liberateyourbrand.com   4

Thursday, April 18, 13
ANTIPLATFORM




        BRANDING EVOLUTION

           Features                            Experience
          “What is is”                       “What you feel”
                                     1925                           2000

                         1900                      1950
                                  Benefits                 Identification
                                “What it does”             “Who you are”

                                                               l liberateyourbrand.com   5

Thursday, April 18, 13
ANTIPLATFORM




        BRANDING EVOLUTION
          ‣         Messages    ‣   Conversations
          ‣            Static   ‣   Dynamic
          ‣           Saying    ‣   Doing
          ‣       Look & Feel   ‣   Experience
          ‣           Posing    ‣   Authenticity
          ‣        Simplicity   ‣   Complexity
                                                    l liberateyourbrand.com   5

Thursday, April 18, 13
2013

                         engagement


                                      l liberateyourbrand.com   6

Thursday, April 18, 13
The belief that people learn most effectively
                         by doing things rather than sitting and listening.
                                       SEYMOUR PAPERT



                                                                    l liberateyourbrand.com   7

Thursday, April 18, 13
ANTIPLATFORM




        ENGAGEMENT PRE-REQ
          ‣       Differentiation   ‣   All backed by a truly
          ‣       Consistency           exceptional and integral
          ‣       Voice                 product offering
          ‣       Innovation


                                                          l liberateyourbrand.com   8

Thursday, April 18, 13
ANTIPLATFORM




        ENGAGEMENT IS NOT
          ‣       Activity       ‣   Tweets
          ‣       Conversation   ‣   Comments
          ‣       Likes          ‣   +1’s
          ‣       Follows        ‣   Posts, Hits, CTR, etc.


                                                        l liberateyourbrand.com   9

Thursday, April 18, 13
ENGAGEMENT (n):
                         Creating windows of enhanced attention
                           to influence behavior & motivations



                                                            l liberateyourbrand.com   10

Thursday, April 18, 13
l liberateyourbrand.com   11

Thursday, April 18, 13
BUT WHY ALL THIS CRAP?
                ENGAGEMENT creates the opportunity for
          BRAND SALIENCE – A brand’s propensity to be noticed
           or come to mind in buying situations by increasing the
           quanitity & quality of memory structures buyers hold
                             about your brand.


                                                      l liberateyourbrand.com   12

Thursday, April 18, 13
AND HOW?
                         Brand Salience = (engagement)(value exchange)




                                                                l liberateyourbrand.com   13

Thursday, April 18, 13
AND HOW?
                         Brand Salience = (engagement)(value exchange)




                                                                l liberateyourbrand.com   13

Thursday, April 18, 13
AND HOW?
                         Brand Salience = (engagement)(value exchange)




                                                                l liberateyourbrand.com   13

Thursday, April 18, 13
l liberateyourbrand.com   14

Thursday, April 18, 13
WHAT IS
                         YOUR BRAND
                         HERE FOR?
                         HOW CAN
                         IT HELP?
                               l liberateyourbrand.com   15

Thursday, April 18, 13
have a point
                              of view
                         On the world. On culture. On people.
                            Not just a position in a category.




                                                                 l liberateyourbrand.com   16

Thursday, April 18, 13
understand
                             what your
                         segments want
             Don’t just take your benefits and apply them to
            segments. Take what they demand, and see what
                fits. If it doesn’t fit, move on. Don’t force it.


                                                                    l liberateyourbrand.com   17

Thursday, April 18, 13
the future
                   isn’t messaging
                        The future is in ideas that solve business
                   problems in a CULTURALLY POSITIVE WAY.




                                                                     l liberateyourbrand.com   18

Thursday, April 18, 13
in the wild


                                       l liberateyourbrand.com   19

Thursday, April 18, 13
ANTIPLATFORM




        NIKE MAG AUCTION
                         ENGAGEMENT: 1,500 Exclusive Nike Mags were
                         auctioned on ebay. All proceeds went to benefit
                         the Michael J. Fox Foundation - including a
                         $50m match from Sergey Brin.

                         Highest winning bid: $9,959.00 (10)
                         Lowest winning bid: $2,300.00 (7)

                         TOTAL RAISED: $5,695,190.53 (x2)


                                                         l liberateyourbrand.com   20

Thursday, April 18, 13
ANTIPLATFORM




        NIKE MAG AUCTION
                         VALUE EXCHANGE: Connect snearheads, Back
                         to the Future fans, and the Parkinson’s
                         community to relive their youthful hopes and
                         raise money for Parkinson’s research.

                         BRAND SALIENCY: Scarcity value of the
                         product and a CSR brand boost increases
                         saliency outside the core sports territory.
                         Justifies a ridiculous price premium in a
                         recessionary market.

                                                           l liberateyourbrand.com   20

Thursday, April 18, 13
Nike (2000)
                         We want to inspire you to victory.




                                                              l liberateyourbrand.com   21

Thursday, April 18, 13
Nike (2000)
                           We want to inspire you to victory.


                                  Nike (2012-present)
                         We give you the power to be victorious.


                                                                l liberateyourbrand.com   21

Thursday, April 18, 13
l liberateyourbrand.com   22

Thursday, April 18, 13
l liberateyourbrand.com   23

Thursday, April 18, 13
THEY SHOULD BE SCARED:
                         Too Predictable = No Surprise
                          No Surprise = Nothing New
                           Nothing New = No Value


                                                         l liberateyourbrand.com   24

Thursday, April 18, 13
l liberateyourbrand.com   25

Thursday, April 18, 13
ANTIPLATFORM




        BRANDING EVOLUTION

           Features                            Experience
          “What is is”                       “What you feel”
                                     1925                           2000

                         1900                      1950
                                  Benefits                 Identification
                                “What it does”             “Who you are”

                                                               l liberateyourbrand.com   26

Thursday, April 18, 13
2013

                         engagement


                                      l liberateyourbrand.com   27

Thursday, April 18, 13
ANTIPLATFORM




        FURTHER READING
                         The Brand Gap by Marty Neumeier

                         Designing Brand Identity by Alina Wheeler

                         Return on Engagement by Tim Frick

                         Brand Sense by Martin Lindström

                         Worldmade Series by JWT


                                                        l liberateyourbrand.com   28

Thursday, April 18, 13

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Antiplatform: Creating Effective Brand Experiences

  • 1. ANTIPLATFORM CREATING EFFECTIVE BRAND EXPERIENCES l liberateyourbrand.com 2 Thursday, April 18, 13
  • 2. ANTIPLATFORM l liberateyourbrand.com 3 Thursday, April 18, 13
  • 3. ANTIPLATFORM A BRAND “...the promise, the big idea, and the expectations that reside inside each customer’s mind about a product, service, or company. A brand is shorthand. It stands for something.” - Alina Wheeler Designing Brand Identity (2006) l liberateyourbrand.com 3 Thursday, April 18, 13
  • 4. ANTIPLATFORM A BRAND l liberateyourbrand.com 3 Thursday, April 18, 13
  • 5. ANTIPLATFORM A BRAND ...is not a logo l liberateyourbrand.com 3 Thursday, April 18, 13
  • 6. ANTIPLATFORM A BRAND ...is not a logo ...is not a tagline Think Different. l liberateyourbrand.com 3 Thursday, April 18, 13
  • 7. ANTIPLATFORM A BRAND ...is not a logo ...is not a tagline ...is not a product Think Different. l liberateyourbrand.com 3 Thursday, April 18, 13
  • 8. l liberateyourbrand.com 4 Thursday, April 18, 13
  • 9. ANTIPLATFORM BRANDING EVOLUTION Features Experience “What is is” “What you feel” 1925 2000 1900 1950 Benefits Identification “What it does” “Who you are” l liberateyourbrand.com 5 Thursday, April 18, 13
  • 10. ANTIPLATFORM BRANDING EVOLUTION ‣ Messages ‣ Conversations ‣ Static ‣ Dynamic ‣ Saying ‣ Doing ‣ Look & Feel ‣ Experience ‣ Posing ‣ Authenticity ‣ Simplicity ‣ Complexity l liberateyourbrand.com 5 Thursday, April 18, 13
  • 11. 2013 engagement l liberateyourbrand.com 6 Thursday, April 18, 13
  • 12. The belief that people learn most effectively by doing things rather than sitting and listening. SEYMOUR PAPERT l liberateyourbrand.com 7 Thursday, April 18, 13
  • 13. ANTIPLATFORM ENGAGEMENT PRE-REQ ‣ Differentiation ‣ All backed by a truly ‣ Consistency exceptional and integral ‣ Voice product offering ‣ Innovation l liberateyourbrand.com 8 Thursday, April 18, 13
  • 14. ANTIPLATFORM ENGAGEMENT IS NOT ‣ Activity ‣ Tweets ‣ Conversation ‣ Comments ‣ Likes ‣ +1’s ‣ Follows ‣ Posts, Hits, CTR, etc. l liberateyourbrand.com 9 Thursday, April 18, 13
  • 15. ENGAGEMENT (n): Creating windows of enhanced attention to influence behavior & motivations l liberateyourbrand.com 10 Thursday, April 18, 13
  • 16. l liberateyourbrand.com 11 Thursday, April 18, 13
  • 17. BUT WHY ALL THIS CRAP? ENGAGEMENT creates the opportunity for BRAND SALIENCE – A brand’s propensity to be noticed or come to mind in buying situations by increasing the quanitity & quality of memory structures buyers hold about your brand. l liberateyourbrand.com 12 Thursday, April 18, 13
  • 18. AND HOW? Brand Salience = (engagement)(value exchange) l liberateyourbrand.com 13 Thursday, April 18, 13
  • 19. AND HOW? Brand Salience = (engagement)(value exchange) l liberateyourbrand.com 13 Thursday, April 18, 13
  • 20. AND HOW? Brand Salience = (engagement)(value exchange) l liberateyourbrand.com 13 Thursday, April 18, 13
  • 21. l liberateyourbrand.com 14 Thursday, April 18, 13
  • 22. WHAT IS YOUR BRAND HERE FOR? HOW CAN IT HELP? l liberateyourbrand.com 15 Thursday, April 18, 13
  • 23. have a point of view On the world. On culture. On people. Not just a position in a category. l liberateyourbrand.com 16 Thursday, April 18, 13
  • 24. understand what your segments want Don’t just take your benefits and apply them to segments. Take what they demand, and see what fits. If it doesn’t fit, move on. Don’t force it. l liberateyourbrand.com 17 Thursday, April 18, 13
  • 25. the future isn’t messaging The future is in ideas that solve business problems in a CULTURALLY POSITIVE WAY. l liberateyourbrand.com 18 Thursday, April 18, 13
  • 26. in the wild l liberateyourbrand.com 19 Thursday, April 18, 13
  • 27. ANTIPLATFORM NIKE MAG AUCTION ENGAGEMENT: 1,500 Exclusive Nike Mags were auctioned on ebay. All proceeds went to benefit the Michael J. Fox Foundation - including a $50m match from Sergey Brin. Highest winning bid: $9,959.00 (10) Lowest winning bid: $2,300.00 (7) TOTAL RAISED: $5,695,190.53 (x2) l liberateyourbrand.com 20 Thursday, April 18, 13
  • 28. ANTIPLATFORM NIKE MAG AUCTION VALUE EXCHANGE: Connect snearheads, Back to the Future fans, and the Parkinson’s community to relive their youthful hopes and raise money for Parkinson’s research. BRAND SALIENCY: Scarcity value of the product and a CSR brand boost increases saliency outside the core sports territory. Justifies a ridiculous price premium in a recessionary market. l liberateyourbrand.com 20 Thursday, April 18, 13
  • 29. Nike (2000) We want to inspire you to victory. l liberateyourbrand.com 21 Thursday, April 18, 13
  • 30. Nike (2000) We want to inspire you to victory. Nike (2012-present) We give you the power to be victorious. l liberateyourbrand.com 21 Thursday, April 18, 13
  • 31. l liberateyourbrand.com 22 Thursday, April 18, 13
  • 32. l liberateyourbrand.com 23 Thursday, April 18, 13
  • 33. THEY SHOULD BE SCARED: Too Predictable = No Surprise No Surprise = Nothing New Nothing New = No Value l liberateyourbrand.com 24 Thursday, April 18, 13
  • 34. l liberateyourbrand.com 25 Thursday, April 18, 13
  • 35. ANTIPLATFORM BRANDING EVOLUTION Features Experience “What is is” “What you feel” 1925 2000 1900 1950 Benefits Identification “What it does” “Who you are” l liberateyourbrand.com 26 Thursday, April 18, 13
  • 36. 2013 engagement l liberateyourbrand.com 27 Thursday, April 18, 13
  • 37. ANTIPLATFORM FURTHER READING The Brand Gap by Marty Neumeier Designing Brand Identity by Alina Wheeler Return on Engagement by Tim Frick Brand Sense by Martin Lindström Worldmade Series by JWT l liberateyourbrand.com 28 Thursday, April 18, 13