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ACE NETC 2009: Potential of Web 2.0 Technology to Foster Collaborative Internal Communications

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lguenther

The document discusses the potential for web 2.0 technologies like blogs, wikis, and social media platforms to foster internal collaboration and communication within organizations. It reviews previous research on the topic and outlines methods and findings from a study examining how tools like RSS feeds, Flickr, and Delicious can help build relationships, share resources, and encourage dialogue between internal stakeholders. However, it also notes challenges like excluding less technically-inclined employees and issues with access due to technical limitations or a lack of computer skills. The conclusion calls for more case studies to further explore both the opportunities and challenges of using web 2.0 for internal communications.

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The Potential of Web 2.0 Technology to Foster Collaborative Internal Communications Photo from http://www.flickr.com/photos/opera-nut/3072210433/
Road Map ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Internal Communications ,[object Object],[object Object],[object Object]
Dialogue ,[object Object],[object Object],[object Object],[object Object],Photo from http://www.flickr.com/photos/sergemelki/2613988190/
Web 2.0 and Dialogue ,[object Object],[object Object],[object Object]
Democratization of Communications ,[object Object],[object Object],Photo from http://www.flickr.com/photos/badcomputer/3501822389/
Challenges ,[object Object],[object Object]
Challenges ,[object Object],[object Object],[object Object],Photo from http://www.flickr.com/photos/eflon/2397752100/
Method ,[object Object],[object Object]
Research Findings ,[object Object],[object Object],[object Object],[object Object],[object Object]
Research Findings ,[object Object],[object Object],[object Object],[object Object]
Building Relationships ,[object Object],[object Object],[object Object],Photo from http://www.flickr.com/photos/pasotraspaso/3036007428/
Share Resources ,[object Object],[object Object],Photo from http://www.flickr.com/photos/sally_12/2776011462/
Dialogue ,[object Object],[object Object],Photo from http://www.flickr.com/photos/foxypar4/1891124898/
Democratization ,[object Object],[object Object],[object Object],Photo from http://www.flickr.com/photos/dnorman/2941880596/
Democratization ,[object Object],[object Object],[object Object]
Exclude Less Technically-inclined Stakeholders ,[object Object],[object Object],[object Object],Photo from http://www.flickr.com/photos/anorwood/3149042222/
Access Issues ,[object Object],Photo from http://www.flickr.com/photos/schillergarcia/2836059154/
Loss of Professionalism ,[object Object],[object Object],Photo from http://www.flickr.com/photos/digitalart/2238037028/
Areas of Further Consideration ,[object Object],[object Object],[object Object]
Questions? ,[object Object],[object Object],[object Object],Photo from http://www.flickr.com/photos/opera-nut/3072210433/
References and Further Reading ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
References and Further Reading ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
References and Further Reading ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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ACE NETC 2009: Potential of Web 2.0 Technology to Foster Collaborative Internal Communications

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