1. Professional Development

2. Educational trajectory
Academic education:
• B. Eng in Mechanical Engineering (1982)
• Grad. Cert in Education (1999)
• PostGrad in Corporate Management (2002)
• MSc. in Applied E-learning (2011)

3. Career
‘Again, you can’t connect the dots looking
forward; you can only connect them looking
backwards. So you have to trust that the dots will
somehow connect in your future. You have to
trust in something — your
gut, destiny, life, karma, whatever. This approach
has never let me down, and it has made all the
difference in my life’ (Steve Jobs, 2005).

4. Management experience
Knowledge management:
• Service Manager (1982-1994)
• Principal (1995-2001)

5. Teaching experience
• Training Instructor
• Construction and agricultural machinery
• Vehicular mechanics
• Technical Writer
• Machines manuals
• Software and hardware user guides
• Instructional Designer
• Estate Agents course
• Management course
• Centre of Learning and Teaching

6. Artifacts that influenced me
• Books:
• Barbosa, 1994. ‘Applying Total Quality
Management in Education’.
• Gardner, 1995. ‘Frames of Minds: The Theory
of Multiples Intelligences’.
• Technology / Software:
• PC, Internet
• Microsoft Word
• Microsoft Power Point

7. Transition to education
• Prior experiences: • Passion:
• Management • Teaching
• Instructor • Reach outcomes
• QA applier • Technology
“Applying Total Quality Management in Education”
Management Research Innovation

8. Instructional Design
• Maximize the effectiveness, efficiency and
appeal in the teaching and learning process
• Determine the current state and the needs of
the learner
• Define the end goal of instruction
• Create intervention to assist during transition
• News technologies applied in education

9. Relevant learning objects
• Distance learning course content
• Community of learning in IT industry
• User guides to support lectures
• Tutorials to improve students learning
• Academic knowledge repository
• Collaborative learning environment

10. Skills & knowledge applications
• Publishing Industry
• Instructional Designer
• Higher Education
• Elearning Developer and Researcher
• IT industry
• Technical Writer
• Manufactory industry
• Instructor and Technical Writer

11. © Leonardo Langaro, 2011