2. A natural instinctive state of mind deriving
from one's circumstances, mood, or
relationships with others.
Any of the particular feelings that
characterize such a state of mind, such as
joy, anger, love, hate, horror, etc.
Synonyms
◦ feeling - sensation - sentiment - agitation
3. Rooted from the concept of social intelligence
– the ability to understand and relate to
people.
Ability to understand and manage men and
women, boys and girls – to act wisely in
human relations (Thorndike)
Involves the ability to monitor one’s own and
others’ emotions, to discriminate among
them, and to use the information to guide
one’s thinking and actions.
5. Intelligence according to Tenedero is the
ability to learn and apply what is learned.
EI is the ability to understand and to
effectively apply the power of emotions as a
source of personal energy and interpersonal
synergy.
EQ has two essential aspects.
Personal
Interpersonal
6. Ability to read one’s own emotions
◦ -- I am excited!
Understand the power of these emotions.
◦ -- I am excited because….
.. This ability leads to self-awareness and inner
guidance.
7. Enables one to handle emotions.
This ability leads to personal authenticity and
resilience.
◦ -- I am excited, but I will not do anything in haste.
8. Enables one to harness the personal
emotional power for a meaningful purpose.
One’s own character is built.
Personal potentials are gradually brought to
actualization.
◦ -- I will use my excitement, or my anger, or my
being in love to do something positive.
9. Using our own emotions as a point of
reference.
Enables us to reach out to other people,
influence positively, and build
transformational relationships with them.
10.
11. Ability to recognize a feeling as it happens.
Building block of the next fundamental of
emotional intelligence: being able to shake
off a bad mood.
◦ - People with greater certainty about their emotions
are better pilots of their lives.
12. Bad as well as good moods spice life and
build character. The key is balance.
“reframing” – consciously reinterpreting a
situation in a more positive light.
“cooling down” – example, going for a drive
to help you think clearly
“exercise” – like taking a long walk to distract
yourself.
13. Requires clear goals and an optimistic, can-
do attitude.
EXAMPLE: How 2 diff person deal with rejection
A (pessimist) – “I’m a failure! I’ll never make a
sale.”
B (optimist) – “I’m using the wrong approach,
I should do it better next time.”
14. The essence of emotional self-regulation is
the ability to delay impulse in the service of a
goal.
The ability to resist impulse can be developed
through practice.
15. The capacity to know how another person
feels is important on the job, in romance and
friendship, especially in the family.
“THANK YOU” – can leave us feeling
dismissed, patronized or genuinely
appreciated.