Robbins eob9 inst_ppt_13

Conflict and Negotiation Chapter 13 Essentials of Organizational Behavior, 9/e Stephen P. Robbins/Timothy A. Judge

After studying this chapter, you should be able to: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Transitions in Conflict Thought ,[object Object],[object Object],[object Object]

Functional vs. Dysfunctional Conflict ,[object Object],[object Object],[object Object]

Conflict Process ,[object Object],[object Object],[object Object],[object Object],[object Object]

Stage I: Potential Opposition ,[object Object],[object Object],[object Object],[object Object]

Stage II: Cognition and Personalization ,[object Object],[object Object]

Stage III: Intentions ,[object Object],[object Object],[object Object],[object Object],[object Object]

Stage IV: Behavior ,[object Object],[object Object],[object Object]

Stage V: Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object]

Creating Functional Conflict ,[object Object]

Individual Differences in Negotiation ,[object Object],[object Object],[object Object]

Personality ,[object Object],[object Object]

Gender Differences in Negotiation ,[object Object],[object Object]

Cultural Differences in Negotiations ,[object Object],[object Object],[object Object],[object Object],[object Object]

Implications for Managers: Managing Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object]

Implications for Managers: Improving Negotiation Skills ,[object Object],[object Object],[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Robbins eob9 inst_ppt_13

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