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Emotions and Moods Chapter 7 Essentials of Organizational Behavior, 9/e Stephen P. Robbins/Timothy A. Judge
After studying this chapter, you should be able to: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why have emotions been excluded from OB study? ,[object Object],[object Object]
What are Emotions and Moods ,[object Object],[object Object],[object Object]
Affect, Emotions and Moods
Aspects of Emotions ,[object Object],[object Object],[object Object]
Aspects of Emotions (cont.) ,[object Object],[object Object]
Sources of Emotions and Moods ,[object Object],[object Object]
Day of Week Impact on Mood
More Sources ,[object Object],[object Object],[object Object],[object Object]
More Sources ,[object Object],[object Object],[object Object]
External Constraints on Emotions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Emotional Labor ,[object Object],[object Object]
Felt vs. Displayed Emotions ,[object Object],[object Object],[object Object],[object Object]
Emotional Intelligence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The case for EI ,[object Object],[object Object],[object Object]
The case against EI ,[object Object],[object Object],[object Object]
OB Applications of Emotions and Moods ,[object Object],[object Object]
OB Applications of Emotions and Moods ,[object Object],[object Object],[object Object]
OB Applications of Emotions and Moods ,[object Object],[object Object],[object Object]
OB Applications of Emotions and Moods ,[object Object],[object Object]
Implications for Managers ,[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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