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Total Healthcare Claims Integrity,  Quality and Cost Containment CMS RAC REGION D 2010
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Agenda
HDI Mission ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HDI RAC Leadership Team ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HDI RAC Leadership Team
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HDI RAC Leadership Team
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],HDI Strategic Advisory Board
CMS RAC Program CMS PROVIDERS QIO / CERT HDI  Validation Contractor PSCs, ZPICs MACs
HDI Quality Management Program ,[object Object],[object Object],[object Object],[object Object]
HDI Quality Management Program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HDI Health Care Management Team ,[object Object],[object Object],[object Object],[object Object],[object Object]
New Issue Ideas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
  CMS 2010 Review Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
RAC Process RAC decides whether medical records are required to make determinations NO YES RAC requests medical records Provider has 45 days plus 10 calendar days mail time to submit.   RAC has up to 60 days to review medical records RAC makes a claim determination RAC issues  Review Results Letter   to provider  (does NOT communicate improper amount or appeal rights including “no findings”) RAC makes a claim determination Complex Review Automated Review If no findings STOP CMS New Issue Approval Process New Issues posted to HDI  provider website once  CMS-approved   (may request records for new issue process – not posted to web site) CMS MAC RAC Provider
RAC sends claim info to  Carrier/FI/MAC  Carrier/FI/MAC adjusts & issues  Remittance   Advice  ( RA ) to provider. Code “N432” On Day 41, Carrier/FI/MAC  recoups by offset .  Automated   Review Discussion   Period Day 1  RAC issues  Demand Letter  which includes amount and appeal rights. Complex Review Discussion Period Provider can pay by check by day 30 or request early recoupment from MAC to avoid interest. Provider can appeal by day 120. Appeal by day 30 will hold recoupment although interest is charged unless outcome is in provider’s favor. CMS MAC RAC Provider
Discussion Period   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HDI Contact Information www.racinfo.com   OR https:// racinfo.healthdatainsights.com   RAC Provider Portal: [email_address] Email: Part A/Hospice: (702) 240-5595 Part B/DME: (702) 240-5510 Fax: Part A/Hospice: (866) 590-5598 Part B/DME: (866) 376-2319 Telephone: HDI
Provider Contact Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HDI RAC Provider Portal
HDI RAC Provider Portal Update Current Information
Where Are New Issues Posted?
Conclusion ,[object Object]

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Hdi rac mo rural health may 27 2010

  • 1. Total Healthcare Claims Integrity, Quality and Cost Containment CMS RAC REGION D 2010
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  • 8. CMS RAC Program CMS PROVIDERS QIO / CERT HDI Validation Contractor PSCs, ZPICs MACs
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  • 14. RAC Process RAC decides whether medical records are required to make determinations NO YES RAC requests medical records Provider has 45 days plus 10 calendar days mail time to submit. RAC has up to 60 days to review medical records RAC makes a claim determination RAC issues Review Results Letter to provider (does NOT communicate improper amount or appeal rights including “no findings”) RAC makes a claim determination Complex Review Automated Review If no findings STOP CMS New Issue Approval Process New Issues posted to HDI provider website once CMS-approved (may request records for new issue process – not posted to web site) CMS MAC RAC Provider
  • 15. RAC sends claim info to Carrier/FI/MAC Carrier/FI/MAC adjusts & issues Remittance Advice ( RA ) to provider. Code “N432” On Day 41, Carrier/FI/MAC recoups by offset . Automated Review Discussion Period Day 1 RAC issues Demand Letter which includes amount and appeal rights. Complex Review Discussion Period Provider can pay by check by day 30 or request early recoupment from MAC to avoid interest. Provider can appeal by day 120. Appeal by day 30 will hold recoupment although interest is charged unless outcome is in provider’s favor. CMS MAC RAC Provider
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  • 17. HDI Contact Information www.racinfo.com OR https:// racinfo.healthdatainsights.com RAC Provider Portal: [email_address] Email: Part A/Hospice: (702) 240-5595 Part B/DME: (702) 240-5510 Fax: Part A/Hospice: (866) 590-5598 Part B/DME: (866) 376-2319 Telephone: HDI
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  • 20. HDI RAC Provider Portal Update Current Information
  • 21. Where Are New Issues Posted?
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Hinweis der Redaktion

  1. As the industry leader in health care claims integrity, our goal is to provide our clients with unparalleled results in the identification and recoupment of errors and overpayments with regard to fraud, waste, and abuse. Our clients consist of the top US Payers both in the private and public sectors.
  2. HCM Team is our review team that is comprised of certified coders, registered nurses and physician reviewers who provide contract & policy analysis as they review claims for documentation supporting proper or improper payments. The HCM Team brings areas of expertise and certification that allows matching of experience to the reviews at hand.  And, HDI has an actively engaged CMD who is assisted by a team of experienced physician advisors and reviewers.