3. What is Lean?
Do
Check
Act/Ad
just
Plan
Value
Value
Stream
Flow Pull Perfection
SYSTEM
Customer
Defined
Follow The
Service Line
Eliminate The
Waste
Perform Work
As It Is
Requested
Continuous
Improvement
ACT PLAN
DOCHECK/
STUDY
Grasp
The
Situation
From: Lean Thinking – Womack & Jones
4. Lean = Elimination of Waste
Typically non value-added lead time averages 90% in the healthcare Industry
Un-necessary
Non-Value
Added
Pure Waste
Necessary Non-
Value Added
Value Added
5. 8 Wastes
1. Defects
2. Overproduction
3. Waiting
4. Non-utilized people
5. Transportation
6. Inventory
7. Motion
8. Extra Processing
Waste: Anything that adds cost or time without adding
value to the customer
6. Lean is a Problem Solving Culture
Symptoms of A Problem
8 Wastes
Defects
Overproduction
Waiting
Not Utilizing People
Transportation
Inventory
Motion
Extra Processing
1. See the Waste 2. Find Root Cause
VSM
Standardized
Work
CI
3. Select Solution(s)
7. Improvement Idea Board
What is it?
An idea board is a simple, transparent
system for handling improvement ideas in
an area and it also promotes employee
engagement.
9. Ideas - Ground Rules
• Within the decision making authority of
the area
• Able to be accomplished within the area
itself
• Fall under the philosophy of “low cost
and creative” solutions
• Come from the people working in the
area
10. Idea Board Process
1. Blank idea card is
obtained from area idea
board
2. Idea card is filled-out and
placed into “submitted
idea” pocket
3. Submitted ideas should be
discussed openly during a
group huddle using the
PICK chart
4. Action is assigned as
appropriate
5. Card is placed into “Work
in Progress” until finished
6. Card is completed &
moved to “Ideas
Collected” section
7. Data is collected weekly,
posted on board and
logged into leader’s
notebook tally sheet:
– # Ideas submitted
– # Ideas implemented
8. Monthly data is collected
and rolled-up the
management chain to the
CEO level to provide
organization-wide visibility
12. Idea Card
Improvement Idea Card
Name:_____________________________________
Date:______________
What is the issue and waste?
__________________________________________
__________________________________________
__________________________________________
(8 Wastes: defects, overproduction, waiting, not utilizing people,
transportation, inventory, motion & extra processing)
What is the idea to fix the issue?
__________________________________________
__________________________________________
__________________________________________
Owner:____________________________________
Estimated completion date: ____________________
Action(s):__________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
Actual Completion Date:_______________________
13. Idea Board Process
1. Blank idea card is
obtained from area idea
board
2. Idea card is filled-out and
placed into “submitted
idea” pocket
3. Submitted ideas should be
discussed openly during a
group huddle using the
PICK chart
4. Action is assigned as
appropriate
5. Card is placed into “Work
in Progress” until finished
6. Card is completed &
moved to “Ideas
Collected” section
7. Data is collected weekly,
posted on board and
logged into leader’s
notebook tally sheet:
– # Ideas submitted
– # Ideas implemented
8. Monthly data is collected
and rolled-up the
management chain to the
CEO level to provide
organization-wide visibility
16. Idea Card
Improvement Idea Card
Name:_____________________________________
Date:______________
What is the issue and waste?
__________________________________________
__________________________________________
__________________________________________
(8 Wastes: defects, overproduction, waiting, not utilizing people,
transportation, inventory, motion & extra processing)
What is the idea to fix the issue?
__________________________________________
__________________________________________
__________________________________________
Owner:____________________________________
Estimated completion date: ____________________
Action(s):__________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
Actual Completion Date:_______________________
18. Idea Board Process
1. Blank idea card is
obtained from area idea
board
2. Idea card is filled-out and
placed into “submitted
idea” pocket
3. Submitted ideas should be
discussed openly during a
group huddle using the
PICK chart
4. Action is assigned as
appropriate
5. Card is placed into “Work
in Progress” until finished
6. Card is completed &
moved to “Ideas
Collected” section
7. Data is collected weekly,
posted on board and
logged into leader’s
notebook tally sheet:
– # Ideas submitted
– # Ideas implemented
8. Monthly data is collected
and rolled-up the
management chain to the
CEO level to provide
organization-wide visibility
19. Work in Process
• Work in Process
• Ideas Collected Section
• Weekly Tally Section
20. Tally Sheet – Area ‘A’
Week of # Ideas
Submitted
# Ideas
Implemented
1. November 1-14, 2011 10 10
2. November 9-15, 2011 10 9
3. November 16-23, 2011 10 10
4. November 24-30, 2011 5 5
Monthly Total 35 34
21. Tally Sheet – Director A-E
Month of Area # Ideas Submitted # Ideas
Implemented
1. November
2011
A 35 34
2. “ B 35 34
3. ” C 32 32
4. ” D 55 53
5. ” E 20 19
6. Monthly
Totals
177 172
25. Keys To Success
• Leadership Engagement
• Culture of Discipline
• Learning Organization
• Mentoring & Coaching
• Metrics Tied to Strategic Plan
• Visual Communication
• Atmosphere of experimentation – PDCA
• 100% Participation
• Openness to Change
26. Ultimate Goal of Idea Boards
• Everyone looking and solving problems
• Daily improvements
• Drive culture change
27. Auburn Technical Assistance Center – 570 Devall Auburn AL 36832
Phone: (334) 844-4659
www.auburnworks.org
Since 1976
Helping Business and Industry Become More Competitive