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Main   Jobs in and out of Shell Oil Shell Oil  2001-2010 Senior Communications and Change Manager, Senior Learning Consultant; Global Training Design Project Lead; Learning and Development  Manager, Training Facilitator in Leadership Development, Diversity. Executive Coach to Senor Leadership Team- Manufacturing and Safety Pre-Shell  International  Conference Center Director, Salzburg, Austria; ESL Program Director, Indiana State University; Associate Dean of Distance and Continuing Education, Graceland University in Iowa; Cairo, Egypt Director of Education Project for USG; Global, US State Dept Diplomat (Public Affairs) Professional   Interests & Passions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Personal   Interests and Commitments ,[object Object],[object Object],HIGHS Dr. James (Skip) Ward Lessons Learned in Global Shell Oil Family   and Education Take a risk. Good ideas require that we step out of our comfort zone. Challenge your own assumptions- you may be indeed wrong and the other person right. Or you’re both wrong. Or both right. Before you take a position, seek to understand the other person’s assumptions and points of view.  That will improve your position. You can’t communicate too much. Communicate the same message in multiple ways, with multiple tools and at multiple times. One email does not do it! And don’t assume the recipient knows what you know. Every business, like every town or city, has its own  unique culture. Learn it.

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Skip Ward Introduction_slide, march 2011

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