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Speak and Be Heard—
Tips for Meaningful
Communication
Trignano Consulting, LLC
www.trignanoconsulting.com
973-722-9961
Natural
Leader

Team Player

People
Connector

Hard Worker

Tech
Savvy
Proble
m
Solver

Dependa
ble

Collaborato
r
Your

is your unique value promise.
3 Ways to Catch the Attention of Others
How
you
speak

How you
appear

Your
Online
Image
Communication includes:

Voice

Body
Face
Mind
Communicating the Message
Words

Body
Voice Language

93% non
verbal

7%
38%
55%
Your Unique Selling Proposition

USP

1-2
Sentences

• Express what makes
you unique and
different from
others.
• Define who you work
with and how you
help them.
Crafting Your Brand Statement (USP)
Short – no more
than 60 seconds
Easy to understand
Have a hook to
attract listeners
Convincing
Your Communication Style
• We each have our own
unique style of
communicating
• DiSC©
• Dominance
• Influence
• Steadiness
• Conscientiousness
Non Verbal Communication
Should convey a strong
message
Must be in sync
with your words

Remember, body language
speaks too
First Impressions Matter!
• You only have one chance
to make a good first
impression.
• It takes as little as 7 – 10
seconds.
• It is difficult to reverse a
bad first impression (if at
all possible).
Make a Great First Impression
Use other
person’s name
Smile

Attend to your
personal
appearance

Body language
congruent with
your words
Good solid
handshake
Don’t ignore your online image!
Utilize a Variety of Social Media Channels
to Convey Your Image

LinkedIn
and
other
sites

Blogs

Twitter

• You can and should
control your online
image
• Digital footprint
• Visible to others
• Demonstrates your
knowledge of social
media
Maximize Your LinkedIn Profile
Optimize keywords

Write in the 1st person and
have a compelling story
What differentiates you?
Why connect with you?
Utilize and initiate contact
with your network often
Powerful Tools to Use
• Attention-grabbing
introduction
• Style and appearance
• Body language
• Surroundings
• Presentations

•
•
•
•
•

Personal website (name)
Social media
Email signature
Phone greeting
Voice mail/message
Speak So Others Listen
Before you speak about yourself answer
these questions:

What makes
your skills
unique?
Thank you!
www.trignanoconsulting.com
ltrignano@trignanoconsulting.com

www.linkedin.com/in/lindatrignano
www.twitter.com/lindatrignano

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