Slides from the keynote presentation on the Leadership Map - a concept that is drawing on the ideas of customer mapping and leadership metrics for your leadership success

1. Audiences
1
The
Leadership Map!
Lars Sudmann
mail@lars-sudmann.com
@larssudmann
Facebook/LarsSudmann
be.linkedin.com/in/LarsSudmann!

2. “Only three things happen
naturally in organisa@ons:
Fric@on, confusion, and
underperformance;
Everything else requires
leadership.”
Peter Drucker

3. Audiences
„Led“Leader
Leadership
Lecturer
Organizational
Advisor

4. Leadership: GeLng something
from vision to reality with
focus on the people involved.
@larssudmann

5. Customer Journey Map

6. © Lars Sudmann, 2012 © Lars Sudmann, 2016
www.lars-sudmann.com
Heard of it
Saw on TV
See it: buy
Use it: home
Empty: buy
Customer Map

7. Your leadership map?

8. © Lars Sudmann, 2012 © Lars Sudmann, 2016
www.lars-sudmann.com
Picture customer Picture Team...
Engage
Envision
Enable
Energize
Execute
Leadership Map

9. Why should I care
about remote
success?
Flickr/ell-r-brown

10. #Metric
# of vision/strategy
updates per month

13. I have this
great idea
People like it!
Ok, let’s do it

15. “Say no to a
1000 things.”
Steve Jobs

16. #Metric
# of “NOs”
per month

18. #Metric
% of HIPPO talk

19. #Metric
# of coaching talks
per month

20. “On days you have not
been fired…
…you can think of
yourself as having been
praised.”
Entrepreneur

21. https://
5 : 1
hbr.org/2013/03/the-ideal-praise-to-criticism/

22. https://
2 : 1

23. #Metric
praise / cri@cism
ra@o

24. #Metric
# of things
implemented

25. “Think big but start small.“
Google Culture, #2

26. #Metric
1% improvement

27. “People always overes@mate
what you can do in a year and
underes@mate what you can
do in a decade.“
Bill Gates

28. © Lars Sudmann, 2012 © Lars Sudmann, 2016
www.lars-sudmann.com
Engage
Envision
Enable
Energize
Execute
# of strategy updates
per month
# of NOs per month
% HIPPO talk
# of coaching talks
# of pos feedback /
% pos/neg raSo
# of things
implemented

29. Audiences
“It is not what you say
you believe that is
important, but what you
model, encourage,
reward, and let happen.”
Patricia Fripp
Customer Map

30. Audiences
1
The
Leadership Map!
Lars Sudmann
mail@lars-sudmann.com
@larssudmann
Facebook/LarsSudmann
be.linkedin.com/in/LarsSudmann!