7. Dominance Control, Power Relates to direct, demanding and competitive Highly demanding individual: control situation Goal-focus Tends to pay less attention to people’s feeling
9. Steadiness Patience, Persistence Laid back, warm and personable, but lack the social confidence. They enjoy the company of others (listener rather a talker) Need of time, thoughtful Dislike changes, prefer to maintain a predictable status
10. Compliance Rational, Dispassionate approach Highly compliant individuals: interested in facts Tends to see things in a practical way Rarely act emotionally & impulsively Dislike taking risks They are problem solvers, and possess the ability to structure & interpret information
11. Things that will irritate each style Delays Lack of interest Indecision Disagreement Time wasting Lack of enthusiasm or creativity Pessimism Harsh realities Lack of open-ness Illogical thinking Too creative Loud opinionated people No evidence Mistakes Uncooperative people Hurt feelings Aggressive behaviour Reaction of the ‘team’ Conflict
12. Let’s us work something out! Task Focus Dominance Compliance Extroverted Introverted Steadiness Influence People Focus
17. For Dominance People interacts with others Dominance: Direct to the point, take care not to get into conflict, move on at any sign of impatience, fast moving discussion Influence: be sociable, be open and enthusiatic Steadiness: Talk more slowly, slow down and show you really care! Compliance: Formal and to the point, show the facts, show financial benefits, detailed and accurate, systematic and organized
18. For Influence People interacts with others Dominance: watch for impatience, present options and leave it to them, be precise, efficient Influence: Exercise more discipline in establishing agenda! Make sure work is done Steadiness: slow down, show a caring attitudes Compliance: support statement with proof, state logical alternatives, don’t miss any details, facts, figures and prices
19. For Steadiness People interacts with others Dominance: be well organized, be direct, and don’t over-occupy their time Influence: be sociable and friendly, Steadiness: allow plenty of time to explore problems, a slow and informal meeting! Compliance: be logical, be detailed and be well prepared
20. For Compliance people interact with others Dominance: be direct and fast, focus on goals and objective and how to achieve them Influence: offer incentives, be clear and direct, be friendly Steadiness: be non-threatening sincere Compliance: don’t get side-tracked onto irrelevant details, a statistical and fact-based discussion!