Introduction to Research ,Need for research, Need for design of Experiments, ...
M sc service-innovationlab
1. Service Innovation Lab 4304060SE Fall 2011 – Spring 2012 Laurent Moccozet and Jean-Henry Morin University of Geneva – CUI Institute of Services Science [email_address] [email_address]
2. Contact Laurent Moccozet and Jean-Henry Morin University of Geneva Institute of Services Science – CUI Battelle, Bâtiment A, (1 st floor) [email_address] [email_address]
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8. Shape the Future Trends Remember the Future Hunt the Stereotypes Build the Business Model Create the Service Box Play the Service