Ceg Baldrige Report 10 21 08

Citizen’s Energy Group Baldrige Assessment – 2008 Preliminary Report Kurt Schoch October 21, 2008

Assessment Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Report Format ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Key Themes - Strengths ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Key Themes - OFIs ,[object Object],[object Object],[object Object],[object Object]

Key Themes - Results ,[object Object],[object Object],[object Object],[object Object]

Category 1 - Leadership ,[object Object],[object Object],[object Object],[object Object]

Category 2 - Strategy ,[object Object],[object Object],[object Object],[object Object]

Category 3 – Customers ,[object Object],[object Object],[object Object],[object Object],[object Object]

Category 4 - Information ,[object Object],[object Object],[object Object],[object Object],[object Object]

Category 5 - Workforce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Category 6 - Process ,[object Object],[object Object],[object Object],[object Object],[object Object]

Category 7 - Results ,[object Object],[object Object],[object Object],[object Object]

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