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Katie Rucker Account Executive 8 Breakthrough Strategies for the Next Decade of Fund Raising: An Executive Briefing
Who is eTapestry? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is our history? ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Rules Still Apply (It’s all about relationships… not technology)
[object Object],It is Now a New World
1. Pure Fundraising Tools: Matching Gifts ,[object Object],[object Object],[object Object],[object Object]
1. Pure Fundraising Tools: Matching Gifts
1. Pure Fundraising Tools: Matching Gifts
1. Pure Fundraising Tools: Matching Gifts
1. Pure Fundraising Tools: Matching Gifts
1. Pure Fundraising Tools: Recurring Gifts ,[object Object],[object Object],[object Object],[object Object]
1. Pure Fundraising Tools: Recurring Gifts
1. Pure Fundraising Tools: Recurring Gifts
1. Pure Fundraising Tools: Essentials of the Ask ,[object Object],[object Object],[object Object],[object Object]
1. Pure Fundraising Tools: Essentials of the Ask
1. Pure Fundraising Tools: Essentials of the Ask
1. Pure Fundraising Tools: Essentials of the Ask
[object Object],[object Object],[object Object],[object Object],1. Pure Fundraising Tools: For Impact  Report
[object Object],[object Object],[object Object],[object Object],[object Object],1. Pure Fundraising Tools: For Impact  Report
1. Pure Fundraising Tools: For Impact  Report
1. Pure Fundraising Tools: For Impact  Report
1. Pure Fundraising Tools: For Impact  Report
[object Object],[object Object],[object Object],[object Object],1. Pure Fundraising Tools: Segmentation
1. Pure Fundraising Tools: Segmentation
1. Pure Fundraising Tools: Segmentation
1. Pure Fundraising Tools: Segmentation
[object Object],[object Object],[object Object],[object Object],2. Relationship Building: Constituent Relationship Management (CRM)
[object Object],[object Object],2. Relationship Building: Constituent Relationship Management (CRM)
2. Relationship Building: Constituent Relationship Management (CRM)
2. Relationship Building: Constituent Relationship Management (CRM)
2. Relationship Building: Constituent Relationship Management (CRM)
2. Relationship Building: Constituent Relationship Management (CRM)
[object Object],[object Object],[object Object],[object Object],2. Relationship Building: eMail
2. Relationship Building: eMail ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SENIORS ONLINE
2. Relationship Building: eMail
2. Relationship Building: eMail
2. Relationship Building: eMail
2. Relationship Building: eMail
2. Relationship Building: eMail
2. Relationship Building: eMail
Email Key Functions Tracking: bounces, opens, click-throughs Subscription management: automated unsubscribe or opting out link 2. Relationship Building: eMail
Key Functions: Deliverability: Fulltime staff 24/7 monitoring blacklists, spam filtering and ISP standards Horsepower: Up to 300,000 emails per hour via a scheduler Spam analysis tools WYSIWYG editor 2. Relationship Building: eMail
[object Object],[object Object],[object Object],[object Object],2. Relationship Building: Web 2.0
Web 1.0 vs. Web 2.0 Web 1.0 refers to first generation Web-based content that was typically one-way static communication. Web 2.0 refers to second generation Web-based services that emphasizes two-way online collaboration and sharing among users. 2. Relationship Building: Web 2.0
2. Relationship Building: Web 2.0
Web 1.0 vs. Web 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2. Relationship Building: Web 2.0
Source: The Wall St. Journal , 2006 2. Relationship Building: Web 2.0 – Online Video Use
2. Relationship Building: Web 2.0 – Fun Video
2. Relationship Building: Web 2.0
2. Relationship Building: Web 2.0 – Social Networking
1,313 Friends 12,309 Friends 18,047 Friends 25,037 Friends 2. Relationship Building: Web 2.0 – Social Networking
2. Relationship Building: Web 2.0 - Widgets
2. Relationship Building: Web 2.0 - RSS
2. Relationship Building: Web 2.0 - RSS
2. Relationship Building: Web 2.0 - RSS
  2. Relationship Building: Web 2.0 - Podcasts
2. Relationship Building: Web 2.0 –  Message Boards
2. Relationship Building: Web 2.0 - Wikipedia
Peer Fundraising Online 2. Relationship Building: Web 2.0 – Personal Fundraising Pages
2. Relationship Building: Web 2.0 – Personal Event Fundraising
[object Object],[object Object],[object Object],[object Object],2. Relationship Building: Web 2.0 – Personal Event Fundraising Results:
[object Object],[object Object],[object Object],[object Object],2. Relationship Building: Moves Management   ©
2. Relationship Building: Moves Management   ©
2. Relationship Building: Moves Management   ©
2. Relationship Building: Moves Management   ©
[object Object],[object Object],[object Object],[object Object],2. Relationship Building: eTap Mobile
[object Object],[object Object],[object Object],[object Object],2. Relationship Building: eTap Mobile
Search for any account in your  database 2. Relationship Building: eTap Mobile
Hotlinks allow you to easily phone, email, or even get a map… 2. Relationship Building: eTap Mobile
… giving you instant tools for your mobile travels 2. Relationship Building: eTap Mobile
Store and see pictures, or drill down into a giving summary… 2. Relationship Building: eTap Mobile
… detailing a donors financial support 2. Relationship Building: eTap Mobile
Add new contact information from your mobile device and have all the details… 2. Relationship Building: eTap Mobile
You can even run queries with eTapestry Mobile… 2. Relationship Building: eTap Mobile
Best of all  . . . eTapestry Mobile is  no charge with your eTapestry service! 2. Relationship Building: eTap Mobile
3. Benchmark Reporting ,[object Object],[object Object],[object Object]
3. Benchmark Reporting ,[object Object],[object Object],[object Object],[object Object]
3. Benchmark Reporting
3. Benchmark Reporting
3. Benchmark Reporting Giving Dynamics Report
3. Benchmark Reporting Benchmark Status Report
3. Benchmark Reporting Benchmark Comparison Report
4. Donor Loyalty Questions How do  you  know which donors are loyal? Which are accessible? Which feel trapped? Which are at risk?
4. Donor Loyalty  ,[object Object],[object Object],[object Object],[object Object],[object Object]
4. Donor Loyalty
4. Donor Loyalty
4. Donor Loyalty  A donor’s loyalty level is indicated on the search screen
4. Donor Loyalty  8 donors are at risk Representing $.21 million 27 donors are secure Representing $.86 million 11 donors are trapped Representing $.21 million 16% 16% 0% 67% 57% 2% 17% 23% n = 1 n = 27 n = 11 n = 8 n =55 accounts
4. Donor Loyalty  ,[object Object],[object Object],[object Object],[object Object]
5. Community Building  Donor Login ,[object Object],[object Object],[object Object],[object Object]
5. Community Building  Donor Login
5. Community Building  Donor Login Keith Davis
5. Community Building  Donor Login
5. Community Building  Donor Login
6. Web Site Optimization ,[object Object],[object Object],[object Object],[object Object]
[object Object],6. Web Site Optimization Be Like Martha or Oprah
 
 
An Integrated Strategy In Person Meetings Phone Events Blogs Text Messaging Social Networking Sites Your Web Site 6. Web Site Optimization E-Mail Print Other Tools
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],6. Web Site Optimization: Start with a Plan
[object Object],Carrie Johnson, Senior Analyst  Forrester Internet Research 6. Web Site Optimization
6. Web Site Optimization: Before and After
[object Object],http://www.the-dma.org/privacy/creating.shtml 6. Web Site Optimization: Privacy
6. Web Site Optimization: Needle in a Needle Stack
6. Web Site Optimization: Keeping it Simple Advanced Email Database Ecommerce Website
INTEGRATION is the KEY! 6. Web Site Optimization: Next Steps
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],6. Web Site Optimization: Web Site Integration
[object Object],6. Web Site Optimization: Integrate on and off line appeals
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],6. Web Site Optimization: Keys to Success
6. Web Site Optimization: Oprah & Martha would be proud
6. Web Site Optimization: Oprah & Martha would be proud
7. Research/Analytics ,[object Object],[object Object],[object Object],[object Object]
 
 
 
Subscriber Services
 
 
8. API (Interface to the World) ,[object Object],[object Object],[object Object],[object Object]
8. Application Program Interface (API): Connect to the World
Epilogue ,[object Object],[object Object],[object Object],[object Object]
1. Set up a Gmail Account
2. Post Pics to Flickr
3. Try a Microblog
4. Create a Google Alert
5. Set Up an RSS
6. Share a YouTube Video
7. Really Use Your Cell Phone (Send a text or a video)
8.  Join a Social Network
9. Share PowerPoint Slides (Save a tree or two!)
10. Play a Video Game
Thank you! Katie Rucker Account Executive [email_address] Special Thanks to Carol Redman of Redman Church and Nonprofit Growth Strategies for making this seminar possible!!

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8 Breakthrough Strategies Seminar Atlanta/Virginia (VAFC) 2008

Editor's Notes

  1. Hopefully you are going to leave with a notepad full of notes to take back with you and ideas!