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How can Create it REAL’s
Business Model influence
its Internationalization
Strategy?
By	
  	
  
Kris(ne	
  Bezbaile	
  	
  
Mara	
  Munk	
  Jensen	
  
	
  
2	
  
Introduc)on	
  
Content	
  Marke(ng	
  	
  
FAB	
  Technique	
  	
  
Distribu(on	
  Channels	
  	
  
Conclusion	
  	
  
Contents
 
Findings	
  from	
  Business	
  Model	
  
Analysis	
  	
  
	
  
Business	
  Model	
  excludes	
  
marke(ng	
  ac(vi(es.	
  	
  
	
  
Lack	
  of	
  clear	
  communica(on	
  of	
  
FAB	
  of	
  Create	
  it	
  REAL’s	
  products.	
  	
  
Introduction
	
  
Influence	
  on	
  Create	
  it	
  REAL’s	
  
interna)onaliza)on	
  Strategy	
  
	
  
Lack	
  of	
  brand	
  credibility	
  
internationally.	
  
	
  
Create it REAL is challenged in
communicating the features,
benefits and advantages to B2C
customer segment. 	
  
3	
  
4	
  
Introduc(on	
  
Content	
  Marke)ng	
  	
  
FAB	
  Technique	
  	
  
Distribu(on	
  Channels	
  	
  
Conclusion	
  	
  
Contents
“Content	
  marke,ng	
  is	
  a	
  marke,ng	
  technique	
  
of	
  crea,ng	
  and	
  distribu,ng	
  valuable,	
  relevant	
  
and	
  consistent	
  content	
  to	
  a:ract	
  and	
  acquire	
  
a	
  clearly	
  defined	
  audience	
  –	
  with	
  the	
  
objec,ve	
  of	
  driving	
  profitable	
  customer	
  
ac,on”.	
  
What is Content Marketing?
Source:	
  (Pulizzi,	
  2012)	
  
Why should Create it REAL use
Content Marketing?
§  Overload	
  of	
  the	
  informa(on	
  	
  
§  Informa(ve,	
  interes(ng,	
  
entertaining	
  	
  
§  Create	
  credibility,	
  deeper	
  
engagement	
  
§  Lead	
  conversa(on	
  or	
  
purchase	
  
6	
   Source:	
  (Murdock,	
  2012)	
  
How should Create it REAL
use Content Marketing?
§  Create	
  it	
  REAL’s	
  
website	
  	
  
§  Diverse	
  tac(cs	
  of	
  
content	
  marke(ng:	
  
Blog	
  posts,	
  videos,	
  
info-­‐graphics,	
  e-­‐books	
  	
  
§  Example	
  of	
  case	
  study	
  
	
  7	
   Source:	
  (Toner	
  &	
  Boroi,	
  2013)	
  
8	
  
Introduc(on	
  
Content	
  Marke(ng	
  	
  
FAB	
  Technique	
  	
  
Distribu(on	
  Channels	
  	
  
Conclusion	
  	
  
Contents
§  Sales	
  technique	
  -­‐	
  the	
  seller	
  provides	
  arguments	
  
regarding	
  the	
  features,	
  advantages	
  and	
  benefits	
  of	
  the	
  
product	
  
	
  
The	
  Customer	
   The	
  Seller	
  
§  Helps	
  the	
  customer	
  to	
  understand	
  
how	
  the	
  features	
  	
  -­‐>	
  advantages	
  -­‐
>	
  benefits;	
  	
  
	
  
§  The	
  customer	
  understands	
  the	
  
product	
  in	
  general	
  and	
  how	
  it	
  can	
  
help	
  	
  specifically	
  =>	
  the	
  customers	
  
want	
  to	
  buy	
  benefits,	
  not	
  
features	
  
§  Through	
  lis(ng	
  up	
  the	
  features	
  of	
  
the	
  products,	
  the	
  seller	
  can	
  
translate	
  them	
  into	
  advantages	
  
and	
  benefits	
  of	
  the	
  products	
  =>	
  
new	
  selling	
  points	
  of	
  the	
  products	
  
FAB Technique-1
Source:	
  (Moncrief	
  &	
  Marshall,	
  2005)	
  
Feature	
   Advantage	
   Benefit	
  
§  Something	
  that	
  
cannot	
  be	
  argued	
  
§  A	
  bridge	
  between	
  
the	
  feature	
  and	
  the	
  
benefit	
  of	
  a	
  certain	
  
product	
  
§  Clear	
  
§  Risk	
  reduc(on,	
  
saved/enhanced	
  
(me	
  or	
  money,	
  
adaptability	
  
10	
  
FAB Technique-2
Source:	
  (Moncrief	
  &	
  Marshall,	
  2005)	
  
Feature	
   Advantage	
   Benefit	
  
Print	
  speed	
  450	
  mm/s	
   Four	
  to	
  eight	
  (mes	
  faster	
  than	
  
the	
  compe((on	
  	
  
4x	
  faster	
  prin(ng	
  
Prin(ng	
  op(ons:	
  ABS/	
  PLA/	
  
FLEX	
  
Possibility	
  to	
  print	
  with	
  
different	
  materials	
  and	
  mix	
  
them	
  together	
  
Stronger	
  materials	
  for	
  the	
  
printed	
  objects	
  
	
  
Machine	
  dimensions:	
  
38x44x45;	
  weight:	
  13	
  kg	
  	
  
	
  
Prac(cal	
  but	
  not	
  too	
  small	
  for	
  
different	
  prin(ng	
  features	
  
	
  
A	
  product	
  that	
  can	
  be	
  adapted	
  
to	
  different	
  3D	
  prin(ng	
  
condi(ons	
  and	
  needs	
  
	
  
11	
  
FAB Application to Create it
REAL
Source:	
  (3D	
  PRINTER	
  &	
  3D	
  PRINTING	
  NEWS,	
  2013)	
  
12	
  
Introduc(on	
  
Content	
  Marke(ng	
  	
  
FAB	
  Technique	
  	
  
Distribu)on	
  Channels	
  	
  
Conclusion	
  	
  
Contents
Distribution Channels of
Content Marketing
Company’s	
  Webpage	
   3D	
  Prin)ng	
  Blogs	
   Social	
  Media	
  	
  
Criteria	
  	
  
Main	
  industry	
  Impact	
  	
   B2B	
  &	
  B2C	
   B2C	
   B2C	
  &	
  B2B	
  
	
  
Site	
  Focus	
  	
  
Sharing	
  Content,	
  
providing	
  support	
  &	
  user	
  
community	
  	
  
Sharing	
  opinions/	
  direct	
  
forum	
  discussions/	
  	
  
responses	
  to	
  consumers	
  	
  
	
  
	
  
Sharing	
  of	
  company	
  and	
  
industry	
  news/
discussions	
  	
  
Impact	
  on	
  Web	
  Traffic	
  	
   ?	
   200	
  million	
  ac(ve	
  
bloggers	
  
c.A	
  2,5	
  bn	
  
13	
   Sources:	
  (Levy,	
  2010;	
  Qualman,	
  2013)	
  
14	
  
Introduc(on	
  
Content	
  Marke(ng	
  	
  
FAB	
  Technique	
  	
  
Distribu(on	
  Channels	
  	
  
Conclusion	
  	
  
Contents
Conclusion
15	
  
RQ:	
  How	
  can	
  Create	
  it	
  REAL’s	
  Business	
  Model	
  influence	
  	
  
its	
  interna(onaliza(ons	
  strategy?	
  	
  
Lack	
  of	
  Marke(ng	
  Ac(vi(es	
  	
  	
  
Lack	
  of	
  Communica(on	
  	
  with	
  B2C	
  segment	
  	
  
Content	
  Marke)ng	
  Strategy	
  	
  
Own	
  Website	
  	
   3DP	
  Blogs	
   Social	
  Media	
  	
  
16	
  
Bibliography
3D	
  PRINTER	
  &	
  3D	
  PRINTING	
  NEWS.	
  (2013)	
  First	
  3D	
  prin,ng	
  real	
  ,me	
  processor.[Online]	
  Available	
  from:	
  hnp://www.
3ders.org/ar(cles/20140718-­‐dynamo-­‐3d-­‐launches-­‐super-­‐fast-­‐d3d-­‐one-­‐evo-­‐3d-­‐printer.html	
  [Accessed:	
  17	
  of	
  August	
  
2014].	
  	
  
	
  
LEVY.R.	
  J	
  (2010).	
  Facebook	
  Marke(ng.	
  2nd	
  edi(on.	
  United	
  States	
  of	
  America:	
  Person	
  Educa(on,	
  Inc	
  	
  
	
  
MONCRIEF,	
  C.	
  W.	
  &	
  MARSHALL.	
  W.	
  G	
  (2005)	
  The	
  evolu,on	
  of	
  the	
  seven	
  steps	
  of	
  selling.	
  Elsevier.	
  [Online].	
  34	
  p.13-­‐22.	
  
Available	
  from:	
  hnp://www.sciencedirect.com.zorac.aub.aau.dk/science/ar(cle/pii/S0019850104000525	
  	
  [Accessed:	
  
14th	
  August	
  2014]	
  	
  
	
  
MURDOCK,	
  T.	
  (2012)	
  Content	
  Marke,ng	
  vs.	
  Social	
  Media	
  Marke,ng:	
  What’s	
  the	
  Difference?	
  [Online]	
  Available	
  from:	
  
hnp://contentmarke(ngins(tute.com/2012/02/content-­‐marke(ng-­‐vs-­‐social-­‐media-­‐marke(ng//[Accessed:	
  15th	
  August	
  
2014]	
  
	
  
PULIZZI,	
  J.	
  (2013)	
  B2B	
  Content	
  Marke,ng	
  Research:	
  Strategy	
  is	
  Key	
  to	
  Effec,veness.	
  [Online]	
  Available	
  from:	
  hnp://
contentmarke(ngins(tute.com/2013/10/2014-­‐b2b-­‐content-­‐marke(ng-­‐research/[Accessed:	
  13th	
  August	
  2014]	
  
	
  
QUALMAN.E.	
  (2013).	
  Socialnomics.	
  2nd	
  edi(on.	
  United	
  States	
  of	
  America:	
  John	
  Wiley	
  &	
  Sons,	
  Inc.	
  	
  
	
  
TONER,	
  L	
  &	
  BOROI,	
  D.	
  (2013)	
  Learn	
  how	
  to	
  grow	
  the	
  Brand	
  Awareness.	
  United	
  States	
  of	
  America:	
  HubSpot,	
  Inc.	
  	
  
17	
  

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Business Models and internationalisation strategy

  • 1. How can Create it REAL’s Business Model influence its Internationalization Strategy? By     Kris(ne  Bezbaile     Mara  Munk  Jensen    
  • 2. 2   Introduc)on   Content  Marke(ng     FAB  Technique     Distribu(on  Channels     Conclusion     Contents
  • 3.   Findings  from  Business  Model   Analysis       Business  Model  excludes   marke(ng  ac(vi(es.       Lack  of  clear  communica(on  of   FAB  of  Create  it  REAL’s  products.     Introduction   Influence  on  Create  it  REAL’s   interna)onaliza)on  Strategy     Lack  of  brand  credibility   internationally.     Create it REAL is challenged in communicating the features, benefits and advantages to B2C customer segment.   3  
  • 4. 4   Introduc(on   Content  Marke)ng     FAB  Technique     Distribu(on  Channels     Conclusion     Contents
  • 5. “Content  marke,ng  is  a  marke,ng  technique   of  crea,ng  and  distribu,ng  valuable,  relevant   and  consistent  content  to  a:ract  and  acquire   a  clearly  defined  audience  –  with  the   objec,ve  of  driving  profitable  customer   ac,on”.   What is Content Marketing? Source:  (Pulizzi,  2012)  
  • 6. Why should Create it REAL use Content Marketing? §  Overload  of  the  informa(on     §  Informa(ve,  interes(ng,   entertaining     §  Create  credibility,  deeper   engagement   §  Lead  conversa(on  or   purchase   6   Source:  (Murdock,  2012)  
  • 7. How should Create it REAL use Content Marketing? §  Create  it  REAL’s   website     §  Diverse  tac(cs  of   content  marke(ng:   Blog  posts,  videos,   info-­‐graphics,  e-­‐books     §  Example  of  case  study    7   Source:  (Toner  &  Boroi,  2013)  
  • 8. 8   Introduc(on   Content  Marke(ng     FAB  Technique     Distribu(on  Channels     Conclusion     Contents
  • 9. §  Sales  technique  -­‐  the  seller  provides  arguments   regarding  the  features,  advantages  and  benefits  of  the   product     The  Customer   The  Seller   §  Helps  the  customer  to  understand   how  the  features    -­‐>  advantages  -­‐ >  benefits;       §  The  customer  understands  the   product  in  general  and  how  it  can   help    specifically  =>  the  customers   want  to  buy  benefits,  not   features   §  Through  lis(ng  up  the  features  of   the  products,  the  seller  can   translate  them  into  advantages   and  benefits  of  the  products  =>   new  selling  points  of  the  products   FAB Technique-1 Source:  (Moncrief  &  Marshall,  2005)  
  • 10. Feature   Advantage   Benefit   §  Something  that   cannot  be  argued   §  A  bridge  between   the  feature  and  the   benefit  of  a  certain   product   §  Clear   §  Risk  reduc(on,   saved/enhanced   (me  or  money,   adaptability   10   FAB Technique-2 Source:  (Moncrief  &  Marshall,  2005)  
  • 11. Feature   Advantage   Benefit   Print  speed  450  mm/s   Four  to  eight  (mes  faster  than   the  compe((on     4x  faster  prin(ng   Prin(ng  op(ons:  ABS/  PLA/   FLEX   Possibility  to  print  with   different  materials  and  mix   them  together   Stronger  materials  for  the   printed  objects     Machine  dimensions:   38x44x45;  weight:  13  kg       Prac(cal  but  not  too  small  for   different  prin(ng  features     A  product  that  can  be  adapted   to  different  3D  prin(ng   condi(ons  and  needs     11   FAB Application to Create it REAL Source:  (3D  PRINTER  &  3D  PRINTING  NEWS,  2013)  
  • 12. 12   Introduc(on   Content  Marke(ng     FAB  Technique     Distribu)on  Channels     Conclusion     Contents
  • 13. Distribution Channels of Content Marketing Company’s  Webpage   3D  Prin)ng  Blogs   Social  Media     Criteria     Main  industry  Impact     B2B  &  B2C   B2C   B2C  &  B2B     Site  Focus     Sharing  Content,   providing  support  &  user   community     Sharing  opinions/  direct   forum  discussions/     responses  to  consumers         Sharing  of  company  and   industry  news/ discussions     Impact  on  Web  Traffic     ?   200  million  ac(ve   bloggers   c.A  2,5  bn   13   Sources:  (Levy,  2010;  Qualman,  2013)  
  • 14. 14   Introduc(on   Content  Marke(ng     FAB  Technique     Distribu(on  Channels     Conclusion     Contents
  • 15. Conclusion 15   RQ:  How  can  Create  it  REAL’s  Business  Model  influence     its  interna(onaliza(ons  strategy?     Lack  of  Marke(ng  Ac(vi(es       Lack  of  Communica(on    with  B2C  segment     Content  Marke)ng  Strategy     Own  Website     3DP  Blogs   Social  Media    
  • 16. 16  
  • 17. Bibliography 3D  PRINTER  &  3D  PRINTING  NEWS.  (2013)  First  3D  prin,ng  real  ,me  processor.[Online]  Available  from:  hnp://www. 3ders.org/ar(cles/20140718-­‐dynamo-­‐3d-­‐launches-­‐super-­‐fast-­‐d3d-­‐one-­‐evo-­‐3d-­‐printer.html  [Accessed:  17  of  August   2014].       LEVY.R.  J  (2010).  Facebook  Marke(ng.  2nd  edi(on.  United  States  of  America:  Person  Educa(on,  Inc       MONCRIEF,  C.  W.  &  MARSHALL.  W.  G  (2005)  The  evolu,on  of  the  seven  steps  of  selling.  Elsevier.  [Online].  34  p.13-­‐22.   Available  from:  hnp://www.sciencedirect.com.zorac.aub.aau.dk/science/ar(cle/pii/S0019850104000525    [Accessed:   14th  August  2014]       MURDOCK,  T.  (2012)  Content  Marke,ng  vs.  Social  Media  Marke,ng:  What’s  the  Difference?  [Online]  Available  from:   hnp://contentmarke(ngins(tute.com/2012/02/content-­‐marke(ng-­‐vs-­‐social-­‐media-­‐marke(ng//[Accessed:  15th  August   2014]     PULIZZI,  J.  (2013)  B2B  Content  Marke,ng  Research:  Strategy  is  Key  to  Effec,veness.  [Online]  Available  from:  hnp:// contentmarke(ngins(tute.com/2013/10/2014-­‐b2b-­‐content-­‐marke(ng-­‐research/[Accessed:  13th  August  2014]     QUALMAN.E.  (2013).  Socialnomics.  2nd  edi(on.  United  States  of  America:  John  Wiley  &  Sons,  Inc.       TONER,  L  &  BOROI,  D.  (2013)  Learn  how  to  grow  the  Brand  Awareness.  United  States  of  America:  HubSpot,  Inc.     17