The document outlines a 7 step process for building a social media training program for an organization: 1) Survey your organization, 2) Determine learning objectives, 3) Compare current vs. ideal social media use, 4) Consider available resources, 5) Choose a delivery method, 6) Create and deliver training, 7) Assess the effectiveness of the training program. The training is presented by Krista Neher of Boot Camp Digital and focuses on developing a comprehensive, ongoing social media training approach for organizations.