gtFace: Business intelligence (BI - presentation)

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vContact: | www.gtFace.com | info@gtFace.com | (+353) 851 261 081
BUSINESS INTELLIGENCE (BI)

2. Our clients

3. Our team
10+ years
on the market
300+
specialists
5+ years
of experience
in Business Intelligence (BI)
40+
specialists in
Business Intelligence (BI)

4. How can
we help
you?
Business
Intelligence
Big data Data integration Data warehouses
Maintaining,
administration
and system development
Customer
Intelligence
Data Quality
Management
Master Data
Management
Reports Data analysisMobile Business
Intelligence

5. Business
case

6. Problem
Knowledge of the company is usually spread in many
IT systems: ERP, CRM, Accounting System, Circulation
System documents, Intranet, etc.
Each system has a limited range of reports, which
usually can not be extended
Decision makers in the company are not able to
obtain a complete picture of the company and its
decisions must be based only on intuition
Solution
Construction of Stage database integrating data from all
major IT systems in the enterprise
Preparation of data warehouse grouping data according to
their relevance business, not broken down into IT systems
from which they come
Implementation of modern reporting tool enabling reports,
advanced analysis and presentation of data on mobile
devices
Effect
Easy access to data from different sources
Providing employees an opportunity to doing reports by
themselves
Improving work of managers and other decision makers by
providing them reliable and easily accessible information
Building of data warehouse

7. Lead Management Problem
An extensive sales network (115 branches) and a large number of retailers (around 2500 )
Complicated sales process
There is no possibility of verifying the effectiveness of sales and finding weaknesses in the sales process
SOLUTION
Business requirements analysis
Integration of data from different systems
Preparation Lead Management data space in data warehouse
Preparation of custom reports for :
EFFECTAcquisition of control of all 2,500 dealers in 115 branch offices
Finding the weakest points in the process and eliminate them
Weekly verification of sales effectiveness at all levels of the organization
sales managers
in branches
Call center
employees of company’s
central units
Advisers
of commercial network
Board
of Directors

8. Problem
Knowledge about customers is spread in many IT
systems: CRM, customer base, surveys, orders,
complaints, Internet, etc.
Expensive and inefficient advertising is being made to
find clients
Lack of a comprehensive view of the customer
Solution
Integration of data from different systems into a data
warehouse
Data analysis to identify the characteristics of customers
Preparation of a plan and specifications for marketing
campaigns
Effect
The possibility of comprehensive analysis of customer
interaction with the company (customer experience)
Allowing the preparation of dedicated marketing campaigns for
small but specified customer groups
Increase of effectiveness of marketing communications in
relation to its cost
360 degrees knowledge
about the client

9. Data quality
PROBLEM
The company already has a data warehouse and a reporting system. Unfortunately, the collected data have poor quality:
duplicate, incomplete, inconsistent and imprecise
Preparation of reports based on low grade takes long time and generates high costs
Making decisions based on such data is exposed to a high risk of error
SOLUTION
Improvement of data quality through the use of Data Quality Tools
Process of profiling data, which consists of:
EFFECT
Ensuring adequate data quality level
Streamlining and reducing the costs of preparing reports
Increasing the effectiveness of systems based on the data, eg. reporting, communication profiled to customers
data standarization data correction data consolidation data enrichment

10. for your attentionThank you
vContact: | www.gtFace.com | info@gtFace.com | (+353) 851 261 081