1. Charisma in Leadership Brenda Neckvatal University of Richmond November 2007

2. Defining Charisma in Leadership What is your perception of charisma? Does it look like this?

3. Defining Charisma in leadership What is your perception of charisma? Or this?

4. Defining Charisma in leadership What is your perception of charisma? Or this?

6. how is it obtained

8. Leader-follower Relationship Before the 1970s, there was a different view on the effects of charisma in leadership. Psychoanalysts believed followers were…

9. Leader-follower relationship 1988 Jane Howell & Robert House identified charismatic behavior applied to leadership

10. Impression management

11. Impression management Charismatic leaders’ use of high energy, persistence, unconventional and risky behavior, heroic deeds and personal sacrifices, are all to serve to articulate their high motivation and enthusiasm…which becomes contagious.

12. Impression management Charismatic leaders build credibility by developing a thorough understanding of the industry

13. Impression management Followers begin to innately trust leaders when they perceive that their leader is unflinchingly dedicated to their set vision and willing to work toward it even at the risk of personal and considerable sacrifice.

14. Impression management Is charisma an innate talent or can charisma be developed and trained amongst others in the organization? Charisma comes from within. It cannot be taught & when it is forced, it appears inauthentic.

15. Impression management Tom Folliard, CEO & President of CarMax

16. Impression management Wit Willingness Ability

17. Conger-kanaungo charismatic leadership questionnaire Rating scale 6 = Very Characteristic 5 = Characteristic 4 = Slightly Characteristic 3 = Slightly Uncharacteristic 2 = Uncharacteristic 1 = Very Uncharacteristic

18. Conger-kanaungo charismatic leadership questionnaire Four leaders at Carmax Tom Foliard, CEO and President Cliff Woods, Vice President of Merchandising Mike Otte, Regional Vice President of Traditional Systems Sean Ramage, Director of Management Training

19. Conger-kanungo charismaticleadership questionnaire

20. Conger-kanungo charismatic leadership questionnaire