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Forecasting Outlines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Learning Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Forecasting? ,[object Object],[object Object],[object Object]
Decisions Requiring Forecasting in Operations Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Decisions Relevant to Demand Forecasts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Forecasting at Tupperware ,[object Object],[object Object],[object Object],[object Object]
Successful Forecasting  = Science + Art ,[object Object],[object Object],[object Object],[object Object]
Forecast Categories TYPES Qualitative Executive opinions Sales force surveys Delphi method Consumer surveys Quantitative  Times series methods  Associative (causal)  methods
For Tupperware’s Strategic Decisions - Forecast by Consensus ,[object Object],[object Object],[object Object]
Forecast Categories ,[object Object],[object Object],[object Object],[object Object],[object Object]
Facts in Forecasting ,[object Object],[object Object],[object Object],[object Object],[object Object]
Seven Steps in Forecasting (Demands)  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quantitative Methods ,[object Object],[object Object]
Quantitative Forecasting Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Time Series Pattern: Stationary ,[object Object],[object Object]
Time Series Pattern: Trend ,[object Object],[object Object]
Time Series Pattern: Seasonal ,[object Object],[object Object]
Time Series Pattern: Cyclical ,[object Object],[object Object]
Product Demand Charted over 4 Years with Trend and Seasonality Year 1 Year 2 Year 3 Year 4 Seasonal peaks Trend component Actual demand line Average demand over four years Demand for product or service Random variation
Overview of Quantitative Approaches ,[object Object],[object Object],[object Object],[object Object],[object Object],Time-series Models Associative models
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What is a Time Series?
Naïve Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Moving Average Method MA n n   Demand in   Previous   Periods
You’re manager of a museum store that sells historical replicas. You want to forecast sales of item (123) for  2000  using a  3 -period moving average. 1995 4 1996  6 1997 5 1998 3 1999 7 Moving Average Example © 1995 Corel Corp.
Moving Average Solution
Moving Average Solution
Moving Average Solution
Moving Average Graph 95 96 97 98 99 00 Year Sales 2 4 6 8 Actual Forecast
[object Object],[object Object],[object Object],[object Object],[object Object],WMA  = Σ (Weight for period  n ) (Demand in period  n )   Σ Weights Weighted Moving Average Method
Actual Demand, Moving Average, Weighted Moving Average Actual sales Moving average Weighted moving average
[object Object],[object Object],[object Object],[object Object],[object Object],Disadvantages of Moving Average Methods
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Exponential Smoothing Method
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Exponential Smoothing Equations
You’re organizing a Kwanza meeting.  You want to forecast attendance for  2000  using exponential smoothing  (   = .10 ).  The 1995 (made in 1994) forecast was  175 . Actual data: 1995 180 1996  168 1997 159 1998 175 1999 190 © 1995 Corel Corp. Exponential Smoothing Example
F t  =  F t -1  +    · ( A t -1  -  F t -1 )   Time Actual Forecast,  F t ( α =  .10 ) 1995 180 175.00 (Given) 1996 168 1997 159 1998 175 1999 190 2000 NA Exponential Smoothing Solution 175.00 +
Exponential Smoothing Solution Time Actual Forecast,  F t ( α =  .10 ) 1995 180 175.00 (Given) 1996 168 175.00 +  .10 ( 1997 159 1998 175 1999 190 2000 NA F t  =  F t -1  +    · ( A t -1  -  F t -1 )
Exponential Smoothing Solution Time Actual Forecast,  F t ( α =  .10 ) 1995 180 175.00 (Given) 1996 168 175.00 +  .10 (180  - 1997 159 1998 175 1999 190 2000 NA F t  =  F t -1  +    · ( A t -1  -  F t -1 )
Exponential Smoothing Solution Time Actual Forecast,  F t ( α =  .10 ) 1995 180 175.00 (Given) 1996 168 175.00 +  .10 (180  - 175.00 ) 1997 159 1998 175 1999 190 2000 NA F t  =  F t -1  +    · ( A t -1  -  F t -1 )
Exponential Smoothing Solution Time Actual Forecast,  F t ( α  =  .10 ) 1995 180 175.00 (Given) 1996 168 175.00 +   .10 (180  - 175.00 )  = 175.50 1997 159 1998 175 1999 190 2000 NA F t  =  F t -1  +    · ( A t -1  -  F t -1 )
Exponential Smoothing Solution Time Actual Forecast,  F t ( α =  .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10(180 - 175.00) = 175.50 1997 159 175.50   +   .10 (168 -   175.50 )   = 174.75 1998 175 1999 190 2000 NA F t  =  F t -1  +    · ( A t -1  -  F t -1 )
Exponential Smoothing Solution Time Actual Forecast,  F t ( α =  .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10(180 - 175.00) = 175.50 1997 159 175.50 + .10(168 - 175.50) = 174.75 1998 175 1999 190 2000 NA 174.75   +   .10 (159  -  174.75 ) = 173.18 F t  =  F t -1  +    · ( A t -1  -  F t -1 )
Exponential Smoothing Solution Time Actual Forecast,  F t ( α =  .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10(180 - 175.00) = 175.50 1997 159 175.50 + .10(168 - 175.50) = 174.75 1998 175 174.75 + .10(159 - 174.75) = 173.18 1999 190 173.18 +   .10 (175   - 173.18 )   = 173.36 2000 NA F t  =  F t -1  +    · ( A t -1  -  F t -1 )
Exponential Smoothing Solution Time Actual Forecast,  F t ( α =  .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10(180 - 175.00) = 175.50 1997 159 175.50 + .10(168 - 175.50) = 174.75 1998 175 174.75 + .10(159 - 174.75) = 173.18 1999 190 173.18 + .10(175 - 173.18) = 173.36 2000 NA 173.36   +  .10 (190   - 173.36 ) = 175.02 F t  =  F t -1  +    · ( A t -1  -  F t -1 )
Exponential Smoothing Graph Year Sales 140 150 160 170 180 190 93 94 95 96 97 98 Actual Forecast
F t   =    A t  - 1  +   (1-   ) A t  - 2  +   (1-   ) 2 A t  - 3  + ... Forecast Effects of   Smoothing Constant   10% Weights Prior Period  2 periods ago  (1 -   ) 3 periods ago  (1 -   ) 2  =  = 0.10  = 0.90
F t   =    A t  - 1  +   (1-   )  A t  - 2  +   (1-   ) 2 A t  - 3  + ... Forecast Effects of   Smoothing Constant   10% 9% Weights Prior Period  2 periods ago  (1 -   ) 3 periods ago  (1 -   ) 2  =  = 0.10  = 0.90
F t   =    A t  - 1  +   (1-   ) A t  - 2  +   (1-   ) 2 A t  - 3  + ... Forecast Effects of   Smoothing Constant   10% 9% 8.1% Weights Prior Period  2 periods ago  (1 -   ) 3 periods ago  (1 -   ) 2  =  = 0.10  = 0.90
F t   =    A t  - 1  +   (1-   ) A t  - 2  +   (1-   ) 2 A t  - 3  + ... Forecast Effects of   Smoothing Constant   10% 9% 8.1% 90% Weights Prior Period  2 periods ago  (1 -   ) 3 periods ago  (1 -   ) 2  =  = 0.10  = 0.90
F t   =    A t  - 1  +   (1-   )  A t  - 2  +   (1-   ) 2 A t  - 3  + ... Forecast Effects of   Smoothing Constant   10% 9% 8.1% 90% 9% Weights Prior Period  2 periods ago  (1 -   ) 3 periods ago  (1 -   ) 2  =  = 0.10  = 0.90
F t   =    A t  - 1  +   (1-   )  A t  - 2  +   (1-   ) 2 A t  - 3  + ... Forecast Effects of   Smoothing Constant   10% 9% 8.1% 90% 9% 0.9% Weights Prior Period  2 periods ago  (1 -   ) 3 periods ago  (1 -   ) 2  =  = 0.10  = 0.90
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Guidelines for Selecting Forecasting Model ^
How to Choose   Seek to minimize the Mean Absolute Deviation (MAD) If: Forecast error = demand - forecast Then: Note that the sum of all weights in exponential smoothing equals to 1. It is popular because of the simplicity of data keeping.
Measuring Forecast Accuracy ,[object Object],[object Object]
Exponential Smoothing with Trend Adjustment Forecast including trend (FIT t ) = exponentially smoothed forecast (F t ) + exponentially smoothed trend (T t )
Exponential Smoothing with Trend Adjustment - continued F t  =   (Actual demand this period) + (1-   )(Forecast last period+Trend estimate last period) F t  =   (A t-1 ) + (1-   )F t-1  + T t-1 or T t  =   (Forecast this period - Forecast last period) + (1-  )(Trend estimate last period T t  =   (F t  - F t-1 )  +  (1-   )T t-1   or
[object Object],[object Object],[object Object],[object Object],[object Object],Exponential Smoothing with Trend Adjustment - continued
Comparison of Forecasts Actual Demand Exponential smoothing Exponential smoothing + Trend
[object Object],[object Object],[object Object],[object Object],Linear Trend Projection  i Y a bX i  
b  > 0 b  < 0 a a Y Time,  X Linear Trend Projection Model
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Interpretation of Coefficients
How to Find a and b: Least Squares Equations Equation: Slope: Y-Intercept: Criteria of finding  a  and  b :
Defining Forecast Accuracy ,[object Object],[object Object],[object Object]
Measuring Forecast Accuracy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measuring Forecast Accuracy ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],General Description of TS Models: Time Series Decomposition
General Description of TS Models: Time Series Decomposition ,[object Object],[object Object]
Multiplicative Seasonal Model ,[object Object],[object Object]
Multiplicative Seasonal Model ,[object Object],[object Object],[object Object]
Example of Multiplicative Seasonal Model The following trend projection is used to predict quarterly demand: Y = 350 - 2.5t, where t = 1 in the first quarter of 1998. Seasonal (quarterly) relatives are Quarter 1 = 1.5; Quarter 2 = 0.8; Quarter 3 = 1.1; and Quarter 4 = 0.6. What is the seasonally adjusted forecast for the four quarters of 2000? (10%) Period Projection Adjusted 9  327.5 491.25 10  325 260 11 322.5 354.75 12 320 192
Seven Steps in Forecasting (Demands)  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Past Data of Nurse Demand: What patterns can be observed?
Forecasting Issues During a Product’s Life Introduction Growth Maturity Decline Standardization Less rapid product changes - more minor changes Optimum  capacity Increasing stability of process Long production runs Product improvement and cost cutting Little product differentiation Cost minimization Over capacity in the industry Prune line to eliminate items not returning good margin Reduce capacity Forecasting critical Product and process reliability Competitive product improvements and options Increase capacity Shift toward product focused Enhance distribution Product design and development critical Frequent product and process design changes Short production runs High production costs Limited models Attention to quality Best period to increase market share R&D product engineering critical Practical to change price or quality image Strengthen niche Cost control critical Poor time to change image, price, or quality Competitive costs become critical Defend market position OM Strategy/Issues Company Strategy/Issues HDTV CD-ROM Color copiers Drive-thru restaurants Fax machines Station wagons Sales 3 1/2” Floppy disks Internet
[object Object],[object Object],[object Object],[object Object],Tracking Signal
Plot of a Tracking Signal Time Lower control limit Upper control limit Signal exceeded limit Tracking signal Acceptable range MAD + 0 -
Trend Not Fully Accounted for Pattern of Forecast Error: Identified Only by Observation Time (Years) Error 0 Desired Pattern Time (Years) Error 0
Predicting Cyclical Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Advanced Forecasting Methods ,[object Object],[object Object],[object Object]
Application in Wholesale/Retail Sectors
Applications in Marketing
Applications in Finance and Accounting
Seven Steps in Forecasting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Assignment: Forecasting inventory and Warehouse Expansion ,[object Object],[object Object],[object Object],[object Object]

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Forecasting Techniques Guide - Time Series, ESM, Accuracy

  • 1.
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  • 6.
  • 7.
  • 8. Forecast Categories TYPES Qualitative Executive opinions Sales force surveys Delphi method Consumer surveys Quantitative Times series methods Associative (causal) methods
  • 9.
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  • 17.
  • 18.
  • 19. Product Demand Charted over 4 Years with Trend and Seasonality Year 1 Year 2 Year 3 Year 4 Seasonal peaks Trend component Actual demand line Average demand over four years Demand for product or service Random variation
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  • 23.
  • 24. You’re manager of a museum store that sells historical replicas. You want to forecast sales of item (123) for 2000 using a 3 -period moving average. 1995 4 1996 6 1997 5 1998 3 1999 7 Moving Average Example © 1995 Corel Corp.
  • 28. Moving Average Graph 95 96 97 98 99 00 Year Sales 2 4 6 8 Actual Forecast
  • 29.
  • 30. Actual Demand, Moving Average, Weighted Moving Average Actual sales Moving average Weighted moving average
  • 31.
  • 32.
  • 33.
  • 34. You’re organizing a Kwanza meeting. You want to forecast attendance for 2000 using exponential smoothing (  = .10 ). The 1995 (made in 1994) forecast was 175 . Actual data: 1995 180 1996 168 1997 159 1998 175 1999 190 © 1995 Corel Corp. Exponential Smoothing Example
  • 35. F t = F t -1 +  · ( A t -1 - F t -1 ) Time Actual Forecast, F t ( α = .10 ) 1995 180 175.00 (Given) 1996 168 1997 159 1998 175 1999 190 2000 NA Exponential Smoothing Solution 175.00 +
  • 36. Exponential Smoothing Solution Time Actual Forecast, F t ( α = .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10 ( 1997 159 1998 175 1999 190 2000 NA F t = F t -1 +  · ( A t -1 - F t -1 )
  • 37. Exponential Smoothing Solution Time Actual Forecast, F t ( α = .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10 (180 - 1997 159 1998 175 1999 190 2000 NA F t = F t -1 +  · ( A t -1 - F t -1 )
  • 38. Exponential Smoothing Solution Time Actual Forecast, F t ( α = .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10 (180 - 175.00 ) 1997 159 1998 175 1999 190 2000 NA F t = F t -1 +  · ( A t -1 - F t -1 )
  • 39. Exponential Smoothing Solution Time Actual Forecast, F t ( α  = .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10 (180 - 175.00 ) = 175.50 1997 159 1998 175 1999 190 2000 NA F t = F t -1 +  · ( A t -1 - F t -1 )
  • 40. Exponential Smoothing Solution Time Actual Forecast, F t ( α = .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10(180 - 175.00) = 175.50 1997 159 175.50 + .10 (168 - 175.50 ) = 174.75 1998 175 1999 190 2000 NA F t = F t -1 +  · ( A t -1 - F t -1 )
  • 41. Exponential Smoothing Solution Time Actual Forecast, F t ( α = .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10(180 - 175.00) = 175.50 1997 159 175.50 + .10(168 - 175.50) = 174.75 1998 175 1999 190 2000 NA 174.75 + .10 (159 - 174.75 ) = 173.18 F t = F t -1 +  · ( A t -1 - F t -1 )
  • 42. Exponential Smoothing Solution Time Actual Forecast, F t ( α = .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10(180 - 175.00) = 175.50 1997 159 175.50 + .10(168 - 175.50) = 174.75 1998 175 174.75 + .10(159 - 174.75) = 173.18 1999 190 173.18 + .10 (175 - 173.18 ) = 173.36 2000 NA F t = F t -1 +  · ( A t -1 - F t -1 )
  • 43. Exponential Smoothing Solution Time Actual Forecast, F t ( α = .10 ) 1995 180 175.00 (Given) 1996 168 175.00 + .10(180 - 175.00) = 175.50 1997 159 175.50 + .10(168 - 175.50) = 174.75 1998 175 174.75 + .10(159 - 174.75) = 173.18 1999 190 173.18 + .10(175 - 173.18) = 173.36 2000 NA 173.36 + .10 (190 - 173.36 ) = 175.02 F t = F t -1 +  · ( A t -1 - F t -1 )
  • 44. Exponential Smoothing Graph Year Sales 140 150 160 170 180 190 93 94 95 96 97 98 Actual Forecast
  • 45. F t =  A t - 1 +  (1-  ) A t - 2 +  (1-  ) 2 A t - 3 + ... Forecast Effects of Smoothing Constant  10% Weights Prior Period  2 periods ago  (1 -  ) 3 periods ago  (1 -  ) 2  =  = 0.10  = 0.90
  • 46. F t =  A t - 1 +  (1-  ) A t - 2 +  (1-  ) 2 A t - 3 + ... Forecast Effects of Smoothing Constant  10% 9% Weights Prior Period  2 periods ago  (1 -  ) 3 periods ago  (1 -  ) 2  =  = 0.10  = 0.90
  • 47. F t =  A t - 1 +  (1-  ) A t - 2 +  (1-  ) 2 A t - 3 + ... Forecast Effects of Smoothing Constant  10% 9% 8.1% Weights Prior Period  2 periods ago  (1 -  ) 3 periods ago  (1 -  ) 2  =  = 0.10  = 0.90
  • 48. F t =  A t - 1 +  (1-  ) A t - 2 +  (1-  ) 2 A t - 3 + ... Forecast Effects of Smoothing Constant  10% 9% 8.1% 90% Weights Prior Period  2 periods ago  (1 -  ) 3 periods ago  (1 -  ) 2  =  = 0.10  = 0.90
  • 49. F t =  A t - 1 +  (1-  ) A t - 2 +  (1-  ) 2 A t - 3 + ... Forecast Effects of Smoothing Constant  10% 9% 8.1% 90% 9% Weights Prior Period  2 periods ago  (1 -  ) 3 periods ago  (1 -  ) 2  =  = 0.10  = 0.90
  • 50. F t =  A t - 1 +  (1-  ) A t - 2 +  (1-  ) 2 A t - 3 + ... Forecast Effects of Smoothing Constant  10% 9% 8.1% 90% 9% 0.9% Weights Prior Period  2 periods ago  (1 -  ) 3 periods ago  (1 -  ) 2  =  = 0.10  = 0.90
  • 51.
  • 52. How to Choose  Seek to minimize the Mean Absolute Deviation (MAD) If: Forecast error = demand - forecast Then: Note that the sum of all weights in exponential smoothing equals to 1. It is popular because of the simplicity of data keeping.
  • 53.
  • 54. Exponential Smoothing with Trend Adjustment Forecast including trend (FIT t ) = exponentially smoothed forecast (F t ) + exponentially smoothed trend (T t )
  • 55. Exponential Smoothing with Trend Adjustment - continued F t =  (Actual demand this period) + (1-  )(Forecast last period+Trend estimate last period) F t =  (A t-1 ) + (1-  )F t-1 + T t-1 or T t =  (Forecast this period - Forecast last period) + (1-  )(Trend estimate last period T t =  (F t - F t-1 ) + (1-  )T t-1 or
  • 56.
  • 57. Comparison of Forecasts Actual Demand Exponential smoothing Exponential smoothing + Trend
  • 58.
  • 59. b > 0 b < 0 a a Y Time, X Linear Trend Projection Model
  • 60.
  • 61. How to Find a and b: Least Squares Equations Equation: Slope: Y-Intercept: Criteria of finding a and b :
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69. Example of Multiplicative Seasonal Model The following trend projection is used to predict quarterly demand: Y = 350 - 2.5t, where t = 1 in the first quarter of 1998. Seasonal (quarterly) relatives are Quarter 1 = 1.5; Quarter 2 = 0.8; Quarter 3 = 1.1; and Quarter 4 = 0.6. What is the seasonally adjusted forecast for the four quarters of 2000? (10%) Period Projection Adjusted 9 327.5 491.25 10 325 260 11 322.5 354.75 12 320 192
  • 70.
  • 71. Past Data of Nurse Demand: What patterns can be observed?
  • 72. Forecasting Issues During a Product’s Life Introduction Growth Maturity Decline Standardization Less rapid product changes - more minor changes Optimum capacity Increasing stability of process Long production runs Product improvement and cost cutting Little product differentiation Cost minimization Over capacity in the industry Prune line to eliminate items not returning good margin Reduce capacity Forecasting critical Product and process reliability Competitive product improvements and options Increase capacity Shift toward product focused Enhance distribution Product design and development critical Frequent product and process design changes Short production runs High production costs Limited models Attention to quality Best period to increase market share R&D product engineering critical Practical to change price or quality image Strengthen niche Cost control critical Poor time to change image, price, or quality Competitive costs become critical Defend market position OM Strategy/Issues Company Strategy/Issues HDTV CD-ROM Color copiers Drive-thru restaurants Fax machines Station wagons Sales 3 1/2” Floppy disks Internet
  • 73.
  • 74. Plot of a Tracking Signal Time Lower control limit Upper control limit Signal exceeded limit Tracking signal Acceptable range MAD + 0 -
  • 75. Trend Not Fully Accounted for Pattern of Forecast Error: Identified Only by Observation Time (Years) Error 0 Desired Pattern Time (Years) Error 0
  • 76.
  • 77.
  • 80. Applications in Finance and Accounting
  • 81.
  • 82.

Hinweis der Redaktion

  1. Why forecasting is important, what decisions will be affected. The objective and subjective components in forecasting. Explain the procedure of implementing forecasting. Key models can be applied. Other methods such as qualitative and associative forecasting are also relevant. Monitoring and control forecast outcomes.