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5 Tips

For
turning

Gamification
Theory
By:
Karl M. Kapp, Ed.D.
Author, Professor‐Instructional Technology
Bloomsburg University
Twitter: @kkapp
December 3, 2013

Into
Practice
Agenda

1
Determine if
Gamification
is the right solution?

5

2

Workout the Details
First

Pilot/Monitor
Adjust

3
Paper Prototype

4
Look at Various Vendor/
Platforms
1. Is Gamification Right
for Your Organization?
Reasons Not to Do Gamification

It’s cool

Easy to
Design

Everyone
is doing it!

All Employees
loves games

Effortless
Learning
Reasons to Do Gamification
Engagement

Learning
Goals

Retention

Results

Corporate
Goals
Questions to Ponder
1.What are the top 3 reasons driving
this gamification effort?
2. Does an alternative exist?
Why was the alternative not chosen?
3. Is emphasis too much on fun?
4. Can design overcome disengagement?
5. Are you tied to learning objective/
business objective.
Fit Gamification into a larger

Curriculum

Training Manuals

E-learning

Classroom
instruction
Example
What can you do?

Clearly articulate why the gamification
effort is being undertaken.

Identify it’s role in the curriculum
2.2. Paper Prototype
Workout the Details
First
When are you going to tell 
legal about this?
What if someone cheats?

What if someone wants to 
opt out?
Need Identification 
Need
Reduce time 
on calls with 
customers.

Skills/Knowledge/ What Needs  What Evidence 
Attitude
to be Learned  will Indicate Gap 
Gap
to Overcome 
is Overcome?
the Gap?
Product knowledge Features of 
the new 
Smartphone.

Correctly identify 
and describe the 
features of the 
new Smartphone. 
Player Identification 
Where are they  On What Devices 
What 
Going to Learn? are they Going 
Technology is 
Who are the Learners? 
to Learn? 
Needed for 
What are Their 
Them to Learn? 
Characteristics?
Pharmaceutical sales 
representatives. 
Approximately 10% 
play games on a regular 
basis. Busy, motivated.  

In between sales  iPads just issued  Need WiFi
calls, while 
to the field 3 
connection, 
waiting to meet  months ago.
ability to upload 
with physicians. 
content 
overnight.
Winning/Losing/Learning
What is the 
Winning 
Condition? 
Collecting all ten 
badges.

How Many Chances 
What is the 
Does Learning 
Does the Learning  Losing Condition?  
Occur if the 
Receive? 
Learner Loses?  

The learners will 
have three months 
to complete all the 
learning to collect 
the badges.

Collecting less 
than 3 badges 
requires 
supervisor 
remediation.

If learner does not 
complete the 
necessary badges, 
the learning will 
be incomplete 
and they will be 
required to 
receive 
alternative 
instruction. 
What can you do?

Design the experience and consider
all the elements that need to work
together.
3.
2. Paper Prototype
Paper Prototype Your Gamification 
Effort first:
• Business Objective
• Learning Objective
• Challenge
• Feedback
• Characters 
• Activities
• Leaderboards
• Rewards
Game Design
• What path do the learners 
take through gamification?
• How do learners make 
progress?
• How do you know the 
learners have learned?
What can you do?

Work it out on paper first.
4. LookPaper Prototype
2. at Various Vendors/
Platforms
VENDOR
http://www.axonify.com/
VENDOR
http://leveleleven.com/
Desired Behaviors  (2 Week Pilot)
1) Move the stage of Opportunities to anything but “Nurture” 
(even Closed Lost—50 points)
2) Update the close date to 9/1/2012 or greater—50 points
3) Log Prospect phone calls –25 points
4) Log Prospect meetings—75 points
VENDOR
http://www.theknowledgeguru.com/
VENDOR
http://www.bunchball.com/
Participants earn RPMs (points) and Gear Up (level up), work toward 
individual goals, earn badges that are visible in a trophy case, compete with 
their peers on leaderboards, work together to accomplish team goals, 
compete against other dealerships, and receive real‐time feedback as they 
engage in desired behavior.
VENDOR
http://www.badgeville.com
Kaplan University leveraged The Behavior Platform by Badgeville to power a 
gamification program to influence key learning behaviors. Game Mechanics 
kept students coming back, Reputation Mechanics motivated individuals to 
choose to complete more challenging content, while Social Mechanics 
promoted peer and faculty interaction
VENDOR
http://www.mindtickle
SAP regularly hires new employees from colleges ‐ as a key part of its talent 
acquisition strategy. SAP was looking for an online solution to engage these pre‐
joiners between the day of offer and joining, and to excite them about SAP as a 
prospective employer. 75% increase in awareness about company and products. 
70% savings in senior management coaching time. 60% reduction in 
administration and logistics cost
VENDOR
http://onpointdigital.com
Mobile gamification solution. 
VENDOR
http://www.gameonlearning.com
Teaches Negation Skills in an 8 hour online game. Immersive, engaging. 
Game On! Learning is partnered with KnowledgeAdvisors® and clients to 
research the learning impact of serious learning games versus traditional 
classroom and elearning counterparts. The preliminary resultsindicate
that well‐designed learning games are more effective in anchoring 
knowledge, building skills, and applying the learning outcomes to produce 
improved performance on the job.
VENDOR
http://openbadges.org
VENDOR
http://captianup.com
What can you do?

Understand there are different types
of vendors, have an idea of what you
are seeking before you randomly
search “gamification” vendors.
5.2. Paper Prototype
Pilot/Monitor/Adjust
This isn’t 
working?
Start small and then grow, 
unanticipated issues are guaranteed.
Monitor progress and adjust as needed.
Summary

1
Determine if
Gamification
is the right solution?

5

2

Workout the Details
First

Pilot/Monitor
Adjust

3
Paper Prototype

4
Look at Various Vendor/
Platforms
Go ahead…jump in!
Tell 3 people 3 different 
things you learned from 
this presentation!
Google “Kapp Notes”
http://karlkapp.com/kapp‐notes/

2012 New Book:
“The Gamification of Learning and Instruction”
July 2011 T&D Article
Matching the Right Instruction to the Right Content
September 2011 Training Quarterly Article
Improving Training: Thinking Like a Game Developer
Resources

www.karlkapp.com/kapp-notes

Karl M. Kapp
Twitter: @kkapp
Email: kkapp@bloomu.edu
BLOG: http://karlkapp.com/kapp‐notes/

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