SlideShare ist ein Scribd-Unternehmen logo
1 von 19
Branch Management Training for MFIs:  Developing Staff Management Skills Training Module 3.2   Staff Management Skills Empowering and Delegating Coaching Conflict Resolution Team Building
Empowering and Delegating
Empowerment ,[object Object],[object Object],[object Object]
Empowering staff: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Effective Delegation ,[object Object],[object Object],[object Object],[object Object]
Effective Delegation allows Managers to: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Guidelines for  Effective Delegation  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Coaching
Coaching ,[object Object],[object Object]
Coaching Skills and Behaviours ,[object Object],[object Object],[object Object]
Encourage Staff Initiative ,[object Object],[object Object]
[object Object],[object Object],Expect the best…
Conflict Resolution
Manager - Staff Communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Team Building
Characteristics of  Effective Teams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Encourage with your heart:
Where do we go from here? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],FINAL WORD…

Weitere ähnliche Inhalte

Was ist angesagt?

Performance Management in organization
Performance Management in organizationPerformance Management in organization
Performance Management in organizations junaid
 
Performance Counselling
Performance CounsellingPerformance Counselling
Performance CounsellingSanjiv Kumar
 
Employee performance appraisal
Employee performance appraisalEmployee performance appraisal
Employee performance appraisalPreeti Bhaskar
 
Supervisory skill
Supervisory skillSupervisory skill
Supervisory skillMyo Kha
 
Performance management
Performance managementPerformance management
Performance managementRajni Singh
 
Performance appraisal and performance management
Performance appraisal and performance managementPerformance appraisal and performance management
Performance appraisal and performance managementaidencarter91
 
Developing Peak Performers through Diverse Learning Interventions
Developing Peak Performers through Diverse Learning InterventionsDeveloping Peak Performers through Diverse Learning Interventions
Developing Peak Performers through Diverse Learning InterventionsDaisy Punzalan Bragais
 
Performance Management presentation
Performance Management presentationPerformance Management presentation
Performance Management presentationLaurie Armstrong
 
Team management
Team managementTeam management
Team managementFizah Ali
 
Work in team environment
Work in team environmentWork in team environment
Work in team environmentJaleto Sunkemo
 
Performance Management Training
Performance Management TrainingPerformance Management Training
Performance Management TrainingNomads
 

Was ist angesagt? (20)

Performance Management in organization
Performance Management in organizationPerformance Management in organization
Performance Management in organization
 
Performance Counselling
Performance CounsellingPerformance Counselling
Performance Counselling
 
Employee performance appraisal
Employee performance appraisalEmployee performance appraisal
Employee performance appraisal
 
Supervisory skill
Supervisory skillSupervisory skill
Supervisory skill
 
Perfomance management
Perfomance managementPerfomance management
Perfomance management
 
Performance management
Performance managementPerformance management
Performance management
 
Performance management
Performance managementPerformance management
Performance management
 
Management skills
Management skillsManagement skills
Management skills
 
Employee retention (HR topic)
Employee retention (HR topic)Employee retention (HR topic)
Employee retention (HR topic)
 
A Leader for all Seasons
A Leader for all SeasonsA Leader for all Seasons
A Leader for all Seasons
 
Performance appraisal and performance management
Performance appraisal and performance managementPerformance appraisal and performance management
Performance appraisal and performance management
 
Developing Peak Performers through Diverse Learning Interventions
Developing Peak Performers through Diverse Learning InterventionsDeveloping Peak Performers through Diverse Learning Interventions
Developing Peak Performers through Diverse Learning Interventions
 
Performance Management presentation
Performance Management presentationPerformance Management presentation
Performance Management presentation
 
Employee Motivation pgp VIVA VVIT
Employee Motivation pgp VIVA VVITEmployee Motivation pgp VIVA VVIT
Employee Motivation pgp VIVA VVIT
 
Supervisory Skills
Supervisory SkillsSupervisory Skills
Supervisory Skills
 
Team management
Team managementTeam management
Team management
 
Performance Management
Performance ManagementPerformance Management
Performance Management
 
Work in team environment
Work in team environmentWork in team environment
Work in team environment
 
Performance Management Training
Performance Management TrainingPerformance Management Training
Performance Management Training
 
Supervisory skill
Supervisory skillSupervisory skill
Supervisory skill
 

Andere mochten auch

Staffing - Management
Staffing - ManagementStaffing - Management
Staffing - ManagementSanchit
 
Ch 4 contd.promotions and transfers
Ch 4 contd.promotions and transfersCh 4 contd.promotions and transfers
Ch 4 contd.promotions and transfersDeven Vaijapurkar
 
Tsl641 principles for call evaluation v 2
Tsl641   principles for call evaluation v 2Tsl641   principles for call evaluation v 2
Tsl641 principles for call evaluation v 2Izaham
 
Basic management skills
Basic management skillsBasic management skills
Basic management skillsJWL Associates
 
ICICI BANK LTD MANAGEMENT INFORMATION SYSTEM
ICICI BANK LTD MANAGEMENT INFORMATION SYSTEMICICI BANK LTD MANAGEMENT INFORMATION SYSTEM
ICICI BANK LTD MANAGEMENT INFORMATION SYSTEMAjay Ekka
 
Line and staff relationships ppt
Line and staff relationships  pptLine and staff relationships  ppt
Line and staff relationships pptBabasab Patil
 
Managerial skills
Managerial skillsManagerial skills
Managerial skillsRemya Menon
 
Seminar on CCTV Cameras
Seminar on CCTV CamerasSeminar on CCTV Cameras
Seminar on CCTV CamerasSachin Sharma
 
Qualities of a good leader
Qualities of a good leaderQualities of a good leader
Qualities of a good leaderTharujossy
 
Chapter 5 Human Resources Management and Staffing
Chapter 5   Human Resources Management and StaffingChapter 5   Human Resources Management and Staffing
Chapter 5 Human Resources Management and StaffingArgon David
 
Basic Leadership Training Lesson 1
Basic Leadership Training Lesson 1Basic Leadership Training Lesson 1
Basic Leadership Training Lesson 1Jerry Smith
 
CCTV Camera Presentation
CCTV Camera PresentationCCTV Camera Presentation
CCTV Camera PresentationBasith JM
 

Andere mochten auch (20)

Staffing - Management
Staffing - ManagementStaffing - Management
Staffing - Management
 
Ch 4 contd.promotions and transfers
Ch 4 contd.promotions and transfersCh 4 contd.promotions and transfers
Ch 4 contd.promotions and transfers
 
Tsl641 principles for call evaluation v 2
Tsl641   principles for call evaluation v 2Tsl641   principles for call evaluation v 2
Tsl641 principles for call evaluation v 2
 
Effective delegation
Effective delegationEffective delegation
Effective delegation
 
Basic management skills
Basic management skillsBasic management skills
Basic management skills
 
ICICI BANK LTD MANAGEMENT INFORMATION SYSTEM
ICICI BANK LTD MANAGEMENT INFORMATION SYSTEMICICI BANK LTD MANAGEMENT INFORMATION SYSTEM
ICICI BANK LTD MANAGEMENT INFORMATION SYSTEM
 
MIS in Banking
MIS in Banking MIS in Banking
MIS in Banking
 
Unit 5 staffing
Unit 5 staffingUnit 5 staffing
Unit 5 staffing
 
Performance Coaching 1
Performance Coaching 1Performance Coaching 1
Performance Coaching 1
 
Line and staff relationships ppt
Line and staff relationships  pptLine and staff relationships  ppt
Line and staff relationships ppt
 
Managerial skills
Managerial skillsManagerial skills
Managerial skills
 
Seminar on CCTV Cameras
Seminar on CCTV CamerasSeminar on CCTV Cameras
Seminar on CCTV Cameras
 
Qualities of a good leader
Qualities of a good leaderQualities of a good leader
Qualities of a good leader
 
Management skill
Management skillManagement skill
Management skill
 
STAFFING
STAFFINGSTAFFING
STAFFING
 
Management Skills
Management SkillsManagement Skills
Management Skills
 
Chapter 5 Human Resources Management and Staffing
Chapter 5   Human Resources Management and StaffingChapter 5   Human Resources Management and Staffing
Chapter 5 Human Resources Management and Staffing
 
Basic Leadership Training Lesson 1
Basic Leadership Training Lesson 1Basic Leadership Training Lesson 1
Basic Leadership Training Lesson 1
 
CCTV Camera Presentation
CCTV Camera PresentationCCTV Camera Presentation
CCTV Camera Presentation
 
Manager skills ppt
Manager skills pptManager skills ppt
Manager skills ppt
 

Ähnlich wie 3.2 Staff Management Skills Part2

Training & development
Training & developmentTraining & development
Training & developmentBabasab Patil
 
Team building and teamwork
Team building and teamworkTeam building and teamwork
Team building and teamworkabhi23agrawal
 
training and development
training and developmenttraining and development
training and developmentNamra Jamil
 
Optimal Impact Trainings by Dan Maxwell, Jr
Optimal Impact Trainings by Dan Maxwell, JrOptimal Impact Trainings by Dan Maxwell, Jr
Optimal Impact Trainings by Dan Maxwell, JrDan Maxwell, Jr
 
Tying employee performance to compensation in a high involvement organization
Tying employee performance to compensation in a high involvement organizationTying employee performance to compensation in a high involvement organization
Tying employee performance to compensation in a high involvement organizationbillmarkis
 
EFFECTIVELY LEADING AND MANAGING AUDITS.pdf
EFFECTIVELY LEADING AND MANAGING AUDITS.pdfEFFECTIVELY LEADING AND MANAGING AUDITS.pdf
EFFECTIVELY LEADING AND MANAGING AUDITS.pdfGABRIELSOLOMON10
 
Presentation On Coaching And Counselling
Presentation On Coaching And CounsellingPresentation On Coaching And Counselling
Presentation On Coaching And Counsellingaditimainkar
 
High Performing Leadership
High Performing LeadershipHigh Performing Leadership
High Performing LeadershipRajThilak
 
Team Building and Teamwork Slideshow (Final).ppt
Team Building and Teamwork Slideshow (Final).pptTeam Building and Teamwork Slideshow (Final).ppt
Team Building and Teamwork Slideshow (Final).pptdrneerajbhandari
 
Employee Coaching - The Lost Art
Employee Coaching - The Lost ArtEmployee Coaching - The Lost Art
Employee Coaching - The Lost ArtN A
 
The Performance Management Cycle
The Performance Management CycleThe Performance Management Cycle
The Performance Management CyclePatrick Hartling
 
Essential qualities of a manager
Essential qualities of a managerEssential qualities of a manager
Essential qualities of a managerrobinson casimir
 
Team Building Concept in Total Quality Management
Team Building Concept in Total Quality ManagementTeam Building Concept in Total Quality Management
Team Building Concept in Total Quality ManagementDrJayantaKumarMahato1
 
Mentoring and coaching for organizational success
Mentoring and coaching for organizational successMentoring and coaching for organizational success
Mentoring and coaching for organizational successPakii16
 
Role of leadership and commitment in quality deployment
Role of leadership and commitment in quality deploymentRole of leadership and commitment in quality deployment
Role of leadership and commitment in quality deploymentDrJayantaKumarMahato1
 
Training defined
Training definedTraining defined
Training defineddibyenxxx
 

Ähnlich wie 3.2 Staff Management Skills Part2 (20)

Training & development
Training & developmentTraining & development
Training & development
 
Team building and teamwork
Team building and teamworkTeam building and teamwork
Team building and teamwork
 
training and development
training and developmenttraining and development
training and development
 
Optimal Impact Trainings by Dan Maxwell, Jr
Optimal Impact Trainings by Dan Maxwell, JrOptimal Impact Trainings by Dan Maxwell, Jr
Optimal Impact Trainings by Dan Maxwell, Jr
 
Tying employee performance to compensation in a high involvement organization
Tying employee performance to compensation in a high involvement organizationTying employee performance to compensation in a high involvement organization
Tying employee performance to compensation in a high involvement organization
 
EFFECTIVELY LEADING AND MANAGING AUDITS.pdf
EFFECTIVELY LEADING AND MANAGING AUDITS.pdfEFFECTIVELY LEADING AND MANAGING AUDITS.pdf
EFFECTIVELY LEADING AND MANAGING AUDITS.pdf
 
Presentation On Coaching And Counselling
Presentation On Coaching And CounsellingPresentation On Coaching And Counselling
Presentation On Coaching And Counselling
 
CoachManager2010
CoachManager2010CoachManager2010
CoachManager2010
 
High Performing Leadership
High Performing LeadershipHigh Performing Leadership
High Performing Leadership
 
Team Building and Teamwork Slideshow (Final).ppt
Team Building and Teamwork Slideshow (Final).pptTeam Building and Teamwork Slideshow (Final).ppt
Team Building and Teamwork Slideshow (Final).ppt
 
Employee Coaching - The Lost Art
Employee Coaching - The Lost ArtEmployee Coaching - The Lost Art
Employee Coaching - The Lost Art
 
The Performance Management Cycle
The Performance Management CycleThe Performance Management Cycle
The Performance Management Cycle
 
Essential qualities of a manager
Essential qualities of a managerEssential qualities of a manager
Essential qualities of a manager
 
Human resource management
Human resource managementHuman resource management
Human resource management
 
Team Building Concept in Total Quality Management
Team Building Concept in Total Quality ManagementTeam Building Concept in Total Quality Management
Team Building Concept in Total Quality Management
 
Mentoring and coaching for organizational success
Mentoring and coaching for organizational successMentoring and coaching for organizational success
Mentoring and coaching for organizational success
 
Strategy in Action
Strategy in ActionStrategy in Action
Strategy in Action
 
Role of leadership and commitment in quality deployment
Role of leadership and commitment in quality deploymentRole of leadership and commitment in quality deployment
Role of leadership and commitment in quality deployment
 
Training defined
Training definedTraining defined
Training defined
 
Employee development
Employee developmentEmployee development
Employee development
 

Kürzlich hochgeladen

Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibitjbellavia9
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Pooja Bhuva
 
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdfUGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdfNirmal Dwivedi
 
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024Elizabeth Walsh
 
How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17Celine George
 
Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxJisc
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsMebane Rash
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptxHMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptxEsquimalt MFRC
 
Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxJisc
 
Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Jisc
 
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxCOMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxannathomasp01
 
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds  in the ClassroomFostering Friendships - Enhancing Social Bonds  in the Classroom
Fostering Friendships - Enhancing Social Bonds in the ClassroomPooky Knightsmith
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSCeline George
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentationcamerronhm
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...Poonam Aher Patil
 
Plant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptxPlant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptxUmeshTimilsina1
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfAdmir Softic
 
Salient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functionsSalient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functionsKarakKing
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxDenish Jangid
 

Kürzlich hochgeladen (20)

Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...
 
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdfUGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
 
FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024FSB Advising Checklist - Orientation 2024
FSB Advising Checklist - Orientation 2024
 
How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17How to Add New Custom Addons Path in Odoo 17
How to Add New Custom Addons Path in Odoo 17
 
Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptx
 
On National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan FellowsOn National Teacher Day, meet the 2024-25 Kenan Fellows
On National Teacher Day, meet the 2024-25 Kenan Fellows
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptxHMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx
 
Wellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptxWellbeing inclusion and digital dystopias.pptx
Wellbeing inclusion and digital dystopias.pptx
 
Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)
 
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptxCOMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
COMMUNICATING NEGATIVE NEWS - APPROACHES .pptx
 
Fostering Friendships - Enhancing Social Bonds in the Classroom
Fostering Friendships - Enhancing Social Bonds  in the ClassroomFostering Friendships - Enhancing Social Bonds  in the Classroom
Fostering Friendships - Enhancing Social Bonds in the Classroom
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
Plant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptxPlant propagation: Sexual and Asexual propapagation.pptx
Plant propagation: Sexual and Asexual propapagation.pptx
 
Key note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdfKey note speaker Neum_Admir Softic_ENG.pdf
Key note speaker Neum_Admir Softic_ENG.pdf
 
Salient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functionsSalient Features of India constitution especially power and functions
Salient Features of India constitution especially power and functions
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 

3.2 Staff Management Skills Part2