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MKT 421 FINAL EXAM 
The MKT 421 final exam deals with the basic 
concepts of marketing and its functionality in the 
world of business. 
Copyright. All Rights Reserved by www.UopStudents.com
INTRODUCTION 
The purpose of MKT 421 final exam is to 
make the students aware about the 
numerous strategies employed in different 
industries and their significance. 
Marketing is embedded in everything we do. 
It involves all activities in the process of 
launching a product in the market to making 
it available to the customers at the earliest. 
Copyright. All Rights Reserved by www.UopStudents.com
The questions are 
strategically framed to 
bring out the major theme 
of the topic. 
 Questions are framed 
broader in scope to cover 
all the necessary 
challenges or perspective 
required to be given 
excess consideration when 
operating in the market. 
 Sufficient practical 
examples. 
Copyright. All Rights Reserved by www.UopStudents.com
How to answer? 
 Beneficial for the students to take the 
Marketing 421 final exam to understand the 
requirements and needs of the market. 
Develops a habit among the students to think 
critical and apply the theoretical concepts 
learned in the classes to the real world of 
business. 
Questions are framed in a manner that the 
students may consider them to be in the place of 
a marketer, or decision maker to think critically. 
Copyright. All Rights Reserved by www.UopStudents.com
Connection to the real world 
 Exclusive 
section for the 
students, which 
contain answers 
to know the 
manner in which 
the exam is to be 
performed. 
 Enables students to think critically on the circumstances of life/work. 
 A complete package to learn the concepts and the practical 
application of the marketing concepts of business. 
 Emphasis on imparting practical knowledge related to all the 
activities required to sustain and grow in the marketplace, rather than 
restricting the scope of questions only to theoretical concepts. 
Copyright. All Rights Reserved by www.UopStudents.com
WHY US? 
 Full command over the subject of the assignment. 
 Deep analysis on the related topics the prior to beginning the 
assignment activity. 
 The work we produce is 100% original. 
 We maintain not only professional but personal touch too with our 
clients to understand their needs and demands better. 
 Proper adherence to the university as well as APA guidelines when 
completing the assignments. 
 Free answers to first 4 questions for better understanding of the 
paper. 
 For Sample Work write to us at - ………………………….. 
Copyright. All Rights Reserved by www.UopStudents.com
Questions to MKT 421 Final Exam are as follow: 
1) Big Fizz Co., a manufacturer of cola-flavored drinks, wants to add 
packaged fruit juices to its existing product line. Big Fizz must make 
some decisions regarding packaging and branding the fruit juices. 
These decisions would fall under which variable of the marketing 
mix? 
A. Product 
B. Place 
C. Promotion 
D. Price 
2) Hewlett-Packard sells personal computers through specialty 
computer stores, electronics superstores, and its own Internet site. 
What is the marketing mix variable that is being considered here? 
A. Price 
B. Promotion 
C. Product 
D. Place 
Copyright. All Rights Reserved by www.UopStudents.com
3) Marketing strategy planners should recognize that: 
A. target markets should not be large and spread out 
B. mass marketing is often very effective and desirable 
C. large firms like General Electric, Target, and Procter & Gamble are too 
large to aim at clearly defined markets 
D. target marketing is not limited to small market segments 
MKT 421 Final Exam 
4) Target marketing, in contrast to mass marketing, 
A. is limited to small market segments 
B. assumes that all customers are basically the same 
C. ignores markets that are large and spread out 
D. focuses on fairly homogeneous market segments 
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5) The process of naming broad product-markets and then dividing 
them in order to select target markets and develop suitable 
A. market penetration 
B. market segmentation 
C. market development 
D. market research 
6) ______________ is the process of naming broad product-markets 
and then segmenting these broad product-markets in order to select 
target markets and develop suitable marketing mixes. 
A. Market positioning 
B. Market segmentation 
C. Mass marketing 
D. Diversification 
Copyright. All Rights Reserved by www.UopStudents.com
7) Marketing research which seeks structured responses that can be 
summarized is called 
A. focus group research 
B. quantitative research 
C. qualitative research 
D. situation analysis research 
8) One of the major disadvantages of the focus group interview 
approach is that 
A. ideas generated by the group cannot be tested later with other research 
B. it is difficult to measure the results objectively 
C. it is difficult to get in-depth information about the research topic 
D. there is no interviewer, so the research questions may not be answered 
Copyright. All Rights Reserved by www.UopStudents.com
9) When focus group interviews are used in marketing, 
A. each person in the group answers the same questionnaire, to focus the 
discussion 
B. the typical group size is 15 to 20 typical consumers whether online or off-line 
C. it is primarily as a follow-up to more quantitative research 
D. the research conclusions will vary depending on who watches the 
interview whether online or off-line 
To download the complete answer checkMKT 421 Final Exam 
Answers 
10) Focus groups 
A. are usually composed of 10 to 15 people as participants 
B. yield results that are largely dependent on the viewpoint of the researcher 
C. always do a good job of representing the broader target market 
D. have a low cost per participant 
Copyright. All Rights Reserved by www.UopStudents.com
11) A small manufacturing firm has just experienced a rapid drop in 
sales. The marketing manager thinks that he knows what the problem 
is and has been carefully analyzing secondary data to check his 
thinking. His next step should be to 
A. conduct an experiment 
B. develop a formal research project to gather primary data 
C. conduct informal discussion with outsiders, including intermediaries, to 
see if he has correctly defined the problem 
D. develop a hypothesis and predict the future behavior of sales 
12) The marketing manager at Massimino& McCarthy, a chain of retail 
stores that sells men's clothing, is reviewing marketing research data 
to try to determine if changes in marketing strategy are needed. 
Which of the following sources of data would be a secondary data 
source? 
A. Looking through the company's marketing information system to see 
past sales trends 
B. Reviewing videotapes of a recent focus group 
C. Making phone calls to some of the best customers to learn their interest 
in a new line of clothing 
D. Spending time in stores observing customers' behaviour 
Copyright. All Rights Reserved by www.UopStudents.com
MKT 421 Week 4 Complete 
13) Which of the following statements about consumer products is 
true? 
A. Convenience products are those that customers want to buy at the 
lowest possible price. 
B. Shopping products are those products for which customers usually want 
to use routinized buying behavior. 
C. Specialty products are those that customers usually are least willing to 
search for. 
D. Unsought products are not shopped for at all. 
14) The attitudes and behavior patterns of consumers making a 
purchasing decision are part of the 
A. political environment 
B. social and cultural environment 
C. competitive environment 
D. firm's resources and objectives 
Copyright. All Rights Reserved by www.UopStudents.com
15) The observing method in marketing research 
A. uses personal interviews 
B. may require customers to change their normal shopping behavior 
C. is used to gather data without consumers being influenced by the 
process 
D. is not suitable for obtaining primary data 
16) The first step in market segmentation should be 
A. deciding what new product you could develop 
B. evaluating what segments you currently serve 
C. finding a demographic group likely to use your products 
D. defining some broad product-markets where you may be able to operate 
profitably 
Copyright. All Rights Reserved by www.UopStudents.com
Click here to download MKT 421 Entire Course 
17) The product life cycle 
A. describes the stages a new product idea goes through from beginning to 
end 
B. has three major stages 
C. applies to categories or types of products as opposed to brands 
D. shows that sales and profits tend to move together over time 
18) Which of the following is one of the product life cycle stages? 
A. Market analysis 
B. Market growth 
C. Market feedback 
D. Market research 
Copyright. All Rights Reserved by www.UopStudents.com
19) While watching a television program, Liza gets a phone call just as a 
commercial is starting. She presses the mute button on the television's remote 
control and takes the call, so she pays no attention to the commercial. In 
terms of the communication process, the telephone call is an example of 
what? 
A. Encoding 
B. Noise 
C. Decoding 
D. Feedback 
20) Which of the following functions are performed by wholesalers in the 
channel of distribution? 
A. Providing information to retailers 
B. Placing radio advertisements for retailers 
C. Placing newspaper advertisements for retailers 
D. Providing goals for retailers 
Copyright. All Rights Reserved by www.UopStudents.com
21) Typically the ______________ and the marketing manager are 
responsible for building good distribution channels and 
implementing place policies. 
A. public relations manager 
B. sales manager 
C. advertising manager 
D. human resources manager 
22) SGCA is having a sales contest to encourage retailers to quickly 
reduce the inventory of SuperGamer computers. Retailers with the 
highest sales during the next month win an expense paid trip to a 
special dealer meeting at a resort in Hawaii. This is 
A. probably illegal because it might encourage price competition among 
retailers 
B. an example of cooperative advertising 
C. the type of promotion that continues to impact sales even after the 
promotion is over 
D. an example of a manufacturer using trade sales promotion in the 
channel 
Copyright. All Rights Reserved by www.UopStudents.com
Download Complete Answers MKT 421 Week 5 
23) Advertising allowances 
A. are incentive monies given to firms further along in the channel to 
encourage them to advertise or otherwise promote the firm's products 
B. involve intermediaries and producers sharing in the cost of ads 
C. allow for coordination and integration of ad messages in the channel 
D. set the allowance amount as a percent of the retailer's actual purchases 
24) Price reductions given to channel members to encourage them to 
promote or otherwise promote a firm's products locally are 
A. quantity discounts 
B. brokerage allowances 
C. push money allowances 
D. advertising allowances 
Copyright. All Rights Reserved by www.UopStudents.com
25) A producer using very aggressive promotion to get final 
consumers to ask intermediaries for a new product has 
A. a pulling policy 
B. a target marketing policy 
C. a selective distribution policy 
D. a pushing policy 
26) Nantucket Hammocks, Inc., uses dealer incentives, discounts, and 
sales contests in order to encourage retailers to give special attention 
to selling its products. Nantucket Hammocks is using 
A. exclusive distribution 
B. a corporate channel system 
C. dual distribution 
D. pushing 
MKT 421 Week 2 Complete 
Copyright. All Rights Reserved by www.UopStudents.com
27) Quality Ceramic, Inc., (QCI) defined five submarkets within its 
broad product-market. To obtain some economies of scale, QCI 
decided NOT to offer each of the submarkets a different marketing 
mix. Instead, it selected two submarkets whose needs are fairly 
similar, and is counting on promotion and minor product differences 
to make its one basic marketing mix appeal to both submarkets. QCI 
is using the 
A. combined target market approach 
B. single target market approach 
C. multiple target market approach 
D. mass marketing approach 
28) When segmenting broad product-markets, cost considerations 
tend 
A. to encourage managers to disregard the criterion that a product-market 
segment should be substantial 
B. to lead to more aggregating 
C. to be unimportant as long as the segmenting dimensions are operational 
D. to lead to a large number of small, but very homogeneous, product-market 
segments 
Copyright. All Rights Reserved by www.UopStudents.com
29) ______________ focuses on introducing new products to existing 
markets. 
A. Market development 
B. Product development 
C. Diversification 
D. Market penetration 
30) When a company grows globally by introducing existing product 
lines to new markets, this is an example of what? 
A. Market development 
B. Product development 
C. Diversification 
D. Market penetration 
Copyright. All Rights Reserved by www.UopStudents.com
About Author 
This article covers the topic for the University of Phoenix MKT 421 Final 
Exam. The author is working in the field of education from last 5 years. This 
article covers the basic of MKT 421 Individual Assignment from UOP. 
Other topics in the class are as follows: 
MKT 421 Week 1 Discussion Questions 
MKT 421 Week 1 Defining Marketing Paper 
MKT 421 Week 1 Complete 
MKT 421 Week 2 Discussion Questions 
MKT 421 Week 2 Marketing Mix Paper 
MKT 421 Week 2 Complete 
MKT 421 Week 3 Discussion Questions 
MKT 421 Week 3 Marketing Research Paper 
MKT 421 Week 3 Marketing Plan Phase II 
MKT 421 Week 3 Complete 
MKT 421 Week 4 Discussion Questions 
MKT 421 Week 4 Marketing Plan Phase III 
Copyright. All Rights Reserved by www.UopStudents.com
MKT 421 Week 4 Complete 
MKT 421 Week 5 Environmental Factors Paper Ikea 
MKT 421 Week 5 Marketing Plan Final Paper and Presentation 
MKT 421 Week 5 Complete 
MKT 421 Final Exam Answers 
For further information on the above topics you can always visit the website 
www.UopStudents.com 
Copyright. All Rights Reserved by www.UopStudents.com

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Mkt 421 Final Exam

  • 1. MKT 421 FINAL EXAM The MKT 421 final exam deals with the basic concepts of marketing and its functionality in the world of business. Copyright. All Rights Reserved by www.UopStudents.com
  • 2. INTRODUCTION The purpose of MKT 421 final exam is to make the students aware about the numerous strategies employed in different industries and their significance. Marketing is embedded in everything we do. It involves all activities in the process of launching a product in the market to making it available to the customers at the earliest. Copyright. All Rights Reserved by www.UopStudents.com
  • 3. The questions are strategically framed to bring out the major theme of the topic.  Questions are framed broader in scope to cover all the necessary challenges or perspective required to be given excess consideration when operating in the market.  Sufficient practical examples. Copyright. All Rights Reserved by www.UopStudents.com
  • 4. How to answer?  Beneficial for the students to take the Marketing 421 final exam to understand the requirements and needs of the market. Develops a habit among the students to think critical and apply the theoretical concepts learned in the classes to the real world of business. Questions are framed in a manner that the students may consider them to be in the place of a marketer, or decision maker to think critically. Copyright. All Rights Reserved by www.UopStudents.com
  • 5. Connection to the real world  Exclusive section for the students, which contain answers to know the manner in which the exam is to be performed.  Enables students to think critically on the circumstances of life/work.  A complete package to learn the concepts and the practical application of the marketing concepts of business.  Emphasis on imparting practical knowledge related to all the activities required to sustain and grow in the marketplace, rather than restricting the scope of questions only to theoretical concepts. Copyright. All Rights Reserved by www.UopStudents.com
  • 6. WHY US?  Full command over the subject of the assignment.  Deep analysis on the related topics the prior to beginning the assignment activity.  The work we produce is 100% original.  We maintain not only professional but personal touch too with our clients to understand their needs and demands better.  Proper adherence to the university as well as APA guidelines when completing the assignments.  Free answers to first 4 questions for better understanding of the paper.  For Sample Work write to us at - ………………………….. Copyright. All Rights Reserved by www.UopStudents.com
  • 7. Questions to MKT 421 Final Exam are as follow: 1) Big Fizz Co., a manufacturer of cola-flavored drinks, wants to add packaged fruit juices to its existing product line. Big Fizz must make some decisions regarding packaging and branding the fruit juices. These decisions would fall under which variable of the marketing mix? A. Product B. Place C. Promotion D. Price 2) Hewlett-Packard sells personal computers through specialty computer stores, electronics superstores, and its own Internet site. What is the marketing mix variable that is being considered here? A. Price B. Promotion C. Product D. Place Copyright. All Rights Reserved by www.UopStudents.com
  • 8. 3) Marketing strategy planners should recognize that: A. target markets should not be large and spread out B. mass marketing is often very effective and desirable C. large firms like General Electric, Target, and Procter & Gamble are too large to aim at clearly defined markets D. target marketing is not limited to small market segments MKT 421 Final Exam 4) Target marketing, in contrast to mass marketing, A. is limited to small market segments B. assumes that all customers are basically the same C. ignores markets that are large and spread out D. focuses on fairly homogeneous market segments Copyright. All Rights Reserved by www.UopStudents.com
  • 9. 5) The process of naming broad product-markets and then dividing them in order to select target markets and develop suitable A. market penetration B. market segmentation C. market development D. market research 6) ______________ is the process of naming broad product-markets and then segmenting these broad product-markets in order to select target markets and develop suitable marketing mixes. A. Market positioning B. Market segmentation C. Mass marketing D. Diversification Copyright. All Rights Reserved by www.UopStudents.com
  • 10. 7) Marketing research which seeks structured responses that can be summarized is called A. focus group research B. quantitative research C. qualitative research D. situation analysis research 8) One of the major disadvantages of the focus group interview approach is that A. ideas generated by the group cannot be tested later with other research B. it is difficult to measure the results objectively C. it is difficult to get in-depth information about the research topic D. there is no interviewer, so the research questions may not be answered Copyright. All Rights Reserved by www.UopStudents.com
  • 11. 9) When focus group interviews are used in marketing, A. each person in the group answers the same questionnaire, to focus the discussion B. the typical group size is 15 to 20 typical consumers whether online or off-line C. it is primarily as a follow-up to more quantitative research D. the research conclusions will vary depending on who watches the interview whether online or off-line To download the complete answer checkMKT 421 Final Exam Answers 10) Focus groups A. are usually composed of 10 to 15 people as participants B. yield results that are largely dependent on the viewpoint of the researcher C. always do a good job of representing the broader target market D. have a low cost per participant Copyright. All Rights Reserved by www.UopStudents.com
  • 12. 11) A small manufacturing firm has just experienced a rapid drop in sales. The marketing manager thinks that he knows what the problem is and has been carefully analyzing secondary data to check his thinking. His next step should be to A. conduct an experiment B. develop a formal research project to gather primary data C. conduct informal discussion with outsiders, including intermediaries, to see if he has correctly defined the problem D. develop a hypothesis and predict the future behavior of sales 12) The marketing manager at Massimino& McCarthy, a chain of retail stores that sells men's clothing, is reviewing marketing research data to try to determine if changes in marketing strategy are needed. Which of the following sources of data would be a secondary data source? A. Looking through the company's marketing information system to see past sales trends B. Reviewing videotapes of a recent focus group C. Making phone calls to some of the best customers to learn their interest in a new line of clothing D. Spending time in stores observing customers' behaviour Copyright. All Rights Reserved by www.UopStudents.com
  • 13. MKT 421 Week 4 Complete 13) Which of the following statements about consumer products is true? A. Convenience products are those that customers want to buy at the lowest possible price. B. Shopping products are those products for which customers usually want to use routinized buying behavior. C. Specialty products are those that customers usually are least willing to search for. D. Unsought products are not shopped for at all. 14) The attitudes and behavior patterns of consumers making a purchasing decision are part of the A. political environment B. social and cultural environment C. competitive environment D. firm's resources and objectives Copyright. All Rights Reserved by www.UopStudents.com
  • 14. 15) The observing method in marketing research A. uses personal interviews B. may require customers to change their normal shopping behavior C. is used to gather data without consumers being influenced by the process D. is not suitable for obtaining primary data 16) The first step in market segmentation should be A. deciding what new product you could develop B. evaluating what segments you currently serve C. finding a demographic group likely to use your products D. defining some broad product-markets where you may be able to operate profitably Copyright. All Rights Reserved by www.UopStudents.com
  • 15. Click here to download MKT 421 Entire Course 17) The product life cycle A. describes the stages a new product idea goes through from beginning to end B. has three major stages C. applies to categories or types of products as opposed to brands D. shows that sales and profits tend to move together over time 18) Which of the following is one of the product life cycle stages? A. Market analysis B. Market growth C. Market feedback D. Market research Copyright. All Rights Reserved by www.UopStudents.com
  • 16. 19) While watching a television program, Liza gets a phone call just as a commercial is starting. She presses the mute button on the television's remote control and takes the call, so she pays no attention to the commercial. In terms of the communication process, the telephone call is an example of what? A. Encoding B. Noise C. Decoding D. Feedback 20) Which of the following functions are performed by wholesalers in the channel of distribution? A. Providing information to retailers B. Placing radio advertisements for retailers C. Placing newspaper advertisements for retailers D. Providing goals for retailers Copyright. All Rights Reserved by www.UopStudents.com
  • 17. 21) Typically the ______________ and the marketing manager are responsible for building good distribution channels and implementing place policies. A. public relations manager B. sales manager C. advertising manager D. human resources manager 22) SGCA is having a sales contest to encourage retailers to quickly reduce the inventory of SuperGamer computers. Retailers with the highest sales during the next month win an expense paid trip to a special dealer meeting at a resort in Hawaii. This is A. probably illegal because it might encourage price competition among retailers B. an example of cooperative advertising C. the type of promotion that continues to impact sales even after the promotion is over D. an example of a manufacturer using trade sales promotion in the channel Copyright. All Rights Reserved by www.UopStudents.com
  • 18. Download Complete Answers MKT 421 Week 5 23) Advertising allowances A. are incentive monies given to firms further along in the channel to encourage them to advertise or otherwise promote the firm's products B. involve intermediaries and producers sharing in the cost of ads C. allow for coordination and integration of ad messages in the channel D. set the allowance amount as a percent of the retailer's actual purchases 24) Price reductions given to channel members to encourage them to promote or otherwise promote a firm's products locally are A. quantity discounts B. brokerage allowances C. push money allowances D. advertising allowances Copyright. All Rights Reserved by www.UopStudents.com
  • 19. 25) A producer using very aggressive promotion to get final consumers to ask intermediaries for a new product has A. a pulling policy B. a target marketing policy C. a selective distribution policy D. a pushing policy 26) Nantucket Hammocks, Inc., uses dealer incentives, discounts, and sales contests in order to encourage retailers to give special attention to selling its products. Nantucket Hammocks is using A. exclusive distribution B. a corporate channel system C. dual distribution D. pushing MKT 421 Week 2 Complete Copyright. All Rights Reserved by www.UopStudents.com
  • 20. 27) Quality Ceramic, Inc., (QCI) defined five submarkets within its broad product-market. To obtain some economies of scale, QCI decided NOT to offer each of the submarkets a different marketing mix. Instead, it selected two submarkets whose needs are fairly similar, and is counting on promotion and minor product differences to make its one basic marketing mix appeal to both submarkets. QCI is using the A. combined target market approach B. single target market approach C. multiple target market approach D. mass marketing approach 28) When segmenting broad product-markets, cost considerations tend A. to encourage managers to disregard the criterion that a product-market segment should be substantial B. to lead to more aggregating C. to be unimportant as long as the segmenting dimensions are operational D. to lead to a large number of small, but very homogeneous, product-market segments Copyright. All Rights Reserved by www.UopStudents.com
  • 21. 29) ______________ focuses on introducing new products to existing markets. A. Market development B. Product development C. Diversification D. Market penetration 30) When a company grows globally by introducing existing product lines to new markets, this is an example of what? A. Market development B. Product development C. Diversification D. Market penetration Copyright. All Rights Reserved by www.UopStudents.com
  • 22. About Author This article covers the topic for the University of Phoenix MKT 421 Final Exam. The author is working in the field of education from last 5 years. This article covers the basic of MKT 421 Individual Assignment from UOP. Other topics in the class are as follows: MKT 421 Week 1 Discussion Questions MKT 421 Week 1 Defining Marketing Paper MKT 421 Week 1 Complete MKT 421 Week 2 Discussion Questions MKT 421 Week 2 Marketing Mix Paper MKT 421 Week 2 Complete MKT 421 Week 3 Discussion Questions MKT 421 Week 3 Marketing Research Paper MKT 421 Week 3 Marketing Plan Phase II MKT 421 Week 3 Complete MKT 421 Week 4 Discussion Questions MKT 421 Week 4 Marketing Plan Phase III Copyright. All Rights Reserved by www.UopStudents.com
  • 23. MKT 421 Week 4 Complete MKT 421 Week 5 Environmental Factors Paper Ikea MKT 421 Week 5 Marketing Plan Final Paper and Presentation MKT 421 Week 5 Complete MKT 421 Final Exam Answers For further information on the above topics you can always visit the website www.UopStudents.com Copyright. All Rights Reserved by www.UopStudents.com