What sort of data could you be capturing in your LMS, and what benefits could that data provide?

1. 1
Data and Your LMS
Tony Richens, Solutions Architect
Totara User Group, July 15

2. 2
What is Data?
• Data is all around us – We live & breath it!
• Data & Metadata is BIG business
• Enables decision making
We have become the product!

3. 3
What Data Are We Talking About?
• Users
• Courses
• Completion rates
Is this data being captured and
utilised in any way?

4. 4
KPIs…
KPIs are measures of success:
• Return on investment
• Monitoring performance
• Value for money
• Employee engagement
• Training effectiveness
• Compliance

5. 5
Typical LMS KPIs…
• How many Users have accessed the site in the last week / month / year?
• When and how are Users accessing the site?
• How many Courses are on the site? Which are the most popular… & why?
• Which courses have been the most engaging?
• Which Course(s) have the highest completion rates… & why?
And the converse…
• How many Users haven’t accessed the site in the last month
• When and how are Users not accessing the site?
• How many Courses are on the site? Which are the least popular… & why?
• Which courses have not been the most engaging?
• Which Course(s) have the lowest completion rates… & why?

6. 6
GIGO
• Garbage In = Garbage Out

7. 7
What can you do about your data?
• Regular house-keeping
• Remove / delete old user accounts
• Remove / update content that is out of date
• Maintain a catalogue with details of what content you have
• Can be difficult due to large User numbers and / or large learning catalogue
• Integrations – Support Quality Data
• Single Sign On (SSO)
• HR Import
• Data export

8. 8
Reporting Tools
• Totara Graphical Reports
• Can be scheduled &
emailed
• Totara Dashboards
• Provide easily accessible
KPIs to those who need it
• Data warehouse
• Combine LMS data with
other company data
• Google Analytics
• A cost effective
smorgasbord of User-
centric data
Tweet us: @kineo, #KineoTUG

9. 9
What does this data do for you?
• Improved Reporting
Know more about the product….. Your Users!
• Their behaviour
• Their performance
• Their likes / dislikes
• Improved User experience
• Increase in User uptake
• Enriched learning experience
• Engagement
• More experienced workforce
• Retention
Engagement
Retention
Uptake
Enriched
Experience

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