Call Girls in Pratap Nagar, 9953056974 Escort Service
Stage 1: Territory Map
1. Designing for Service
Designing for Service ’08 | Shelley Evenson
Maria Emerson • Brigit Kang • Priyanka Shetye • Sungjoon Steve Won • Wei Zhou Designing for Service | Carnegie Mellon University
2. Process
Experience Flow
People Flow
Material Flow
Data Flow
Maria Emerson • Brigit Kang • Priyanka Shetye • Sungjoon Steve Won • Wei Zhou Designing for Service | Carnegie Mellon University
3. Hunt statement
To structure existing primary care systems in a new way to
give patients a more complete health care support system.
Maria Emerson • Brigit Kang • Priyanka Shetye • Sungjoon Steve Won • Wei Zhou Designing for Service | Carnegie Mellon University
4. Patient
Maria Emerson • Brigit Kang • Priyanka Shetye • Sungjoon Steve Won • Wei Zhou Designing for Service | Carnegie Mellon University
5. People
People
Friends
Spouse Events
Inquery
Reservation
Check
Parents
Primary care
Patient Physician
Experience
Notification
Case archives Reference
Co-patient Feedback Visitors
Advice
Events Consultation Document Events
Coordination
Asistant
Insurance
Nurse agents
Specialists
Maria Emerson • Brigit Kang • Priyanka Shetye • Sungjoon Steve Won • Wei Zhou Designing for Service | Carnegie Mellon University
6. Place
Garage
Parking Primary
Home Computer
Lounge area
Internet
People doctor’s
Medicine storage place
People Waiting room
office
Phone SSN card Information kiosk
Friends
Spouse Examination rooms
Medicinal Events Reception desk
Insurance
Inquery Staff’s office
card
Reservation
Bathroom
Check
Parents
Primary care
Patient Physician
Experience
Notification
Case archives Reference
Co-patient Feedback Visitors
Advice
Events Consultation Document Events
Coordination
Asistant Parking
Parking Waiting room
Insurance
Reception desk Nurse Staff’s office
agents
Checkstand
Specialists
Sickroom Hospital
Drug Store Lounge area
Examination rooms
Pharmacy
Parking Waiting
Lounge Reception room
area desk
Information
Examination kiosk
rooms Staff’s office
Specialists
office
Maria Emerson • Brigit Kang • Priyanka Shetye • Sungjoon Steve Won • Wei Zhou Designing for Service | Carnegie Mellon University
7. Culture Factors Diagnosis
Gender Factors
Age
Physical Check-up
language
Prescription
Culture Background Case History
Education Case Materials
Religion Diagnosis records
Emotional care Medical devices
Behavior patterns Facilities
Ethnicity Place Paperwork
Communities
Technology
Garage
Home Computer
Parking
Lounge area
Primary Factors
Internet
People doctor’s
Medicine storage place
People Waiting room
office
Examination Devices
Portable medical Devices
Phone SSN card Information kiosk
Friends Communication Devices
Spouse Examination rooms
Medicinal Events Databases
Insurance Reception desk
Inquery Science and Research
card Staff’s office
Reservation
Bathroom
Society Factors Check
Medicinal Insurance system Parents
Primary care
Managed Care plans Patient Physician
Health Maintenance Organization (HMO) Experience
Notification
Case archives Reference
Co-patient Feedback Visitors
Advice
Events Consultation Document Events
Coordination
Asistant
Management
Parking
Parking Waiting room Factors
Insurance Brand Strategies
Reception desk Nurse Staff’s office
agents Medical System
Checkstand
Specialists
Sickroom Hospital Promotion
Drug Store Lounge area Reeducation
Examination rooms Recertification Exam
Pharmacy Medical Billing
Parking Waiting
Lounge Reception room
area desk
Information
Examination kiosk
rooms Staff’s office
Specialists
Economic office
Factors Political Factors
National medicinal policy
Finational Plan
Local government policy
Budget
Non-Profit Organizations Public health policy
Funds
Maria Emerson • Brigit Kang • Priyanka Shetye • Sungjoon Steve Won • Wei Zhou Designing for Service | Carnegie Mellon University
8. Culture Factors Diagnosis
Gender Factors
Age
Physical Check-up
language
Prescription
Culture Background Case History
Education Case Materials
Religion Diagnosis records
Emotional care Medical devices
Behavior patterns Facilities
Ethnicity Place Paperwork
Communities
Technology
Garage
Home Computer
Parking
Lounge area
Primary Factors
Internet
People doctor’s
Medicine storage place
People Waiting room
office
Examination Devices
Portable medical Devices
Phone SSN card Information kiosk
Friends Communication Devices
Spouse Examination rooms
Medicinal Events Databases
Insurance Reception desk
Inquery Science and Research
card Staff’s office
Reservation
Bathroom
Society Factors Check
Medicinal Insurance system Parents
Primary care
Managed Care plans Patient Physician
Health Maintenance Organization (HMO) Experience
Notification
Case archives Reference
Co-patient Feedback Visitors
Advice
Events Consultation Document Events
Coordination
Asistant
Management
Parking
Parking Waiting room Factors
Insurance Brand Strategies
Reception desk Nurse Staff’s office
agents Medical System
Checkstand
Specialists
Sickroom Hospital Promotion
Drug Store Lounge area Reeducation
Examination rooms Recertification Exam
Pharmacy Medical Billing
Parking Waiting
Lounge Reception room
area desk
Information
Examination kiosk
rooms Staff’s office
Specialists
Economic office
Factors Political Factors
National medicinal policy
Finational Plan
Local government policy
Budget
Non-Profit Organizations Public health policy
Funds
Maria Emerson • Brigit Kang • Priyanka Shetye • Sungjoon Steve Won • Wei Zhou Designing for Service | Carnegie Mellon University
9. Culture Factors Diagnosis
Gender Factors
Age
Physical Check-up
language
Prescription
Culture Background Case History
Education Case Materials
Religion Diagnosis records
Emotional care Medical devices
Behavior patterns Facilities
Ethnicity Place Paperwork
Communities
Scheduling
Technology
Garage
Home Computer
Parking
Lounge area
Primary Factors
Internet
People doctor’s
Medicine storage place
People Waiting room
office
Examination Devices
Portable medical Devices
Phone SSN card Information kiosk
Friends Communication Devices
Spouse Examination rooms
Medicinal Events Databases
Insurance Reception desk
Inquery Science and Research
card Staff’s office
Reservation
Bathroom
Society Factors Check
Medicinal Insurance system Parents
Primary care
Managed Care plans Patient Physician
Health Maintenance Organization (HMO) Experience
Notification
Case archives Reference
Co-patient Feedback Visitors
Advice
Events Consultation Document Events
Transportation Coordination
Asistant
Management
Parking
Parking Waiting room Factors
Insurance Brand Strategies
Reception desk Nurse Staff’s office
agents Medical System
Checkstand
Specialists
Sickroom Hospital Promotion
Drug Store Lounge area Reeducation
Examination rooms Recertification Exam
Pharmacy Medical Billing
Parking Waiting
Lounge Reception room
area desk
Information
kiosk
Time
Examination
rooms Staff’s office
Specialists
Economic office
Factors Political Factors
National medicinal policy
Finational Plan
Local government policy
Budget
Non-Profit Organizations Public health policy
Funds
Maria Emerson • Brigit Kang • Priyanka Shetye • Sungjoon Steve Won • Wei Zhou Designing for Service | Carnegie Mellon University
10. Thank you.
Any questions?
Maria Emerson • Brigit Kang • Priyanka Shetye • Sungjoon Steve Won • Wei Zhou Designing for Service | Carnegie Mellon University