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Kentucky National Guard
  Public Affairs Office


               The World of Public Affairs
The World of Public Affairs
The World of Public Affairs
DIR     DEP/DIR            XO
(ME)    Mr. Altom       CPT Martin
GS-13   State Emp         GS-11




                    The World of Public Affairs
DIR        DEP/DIR            XO
                    (ME)       Mr. Altom       CPT Martin
                    GS-13      State Emp         GS-11


  NCOIC       HISTORIAN                      MPAD RNCO      WESSO
SGT Raymond   Mr. Trowbridge                  SSG Vaile     MAJ Greer
  ADOS        Temp Tech                         AGR          GS-11




                                           The World of Public Affairs
DIR                    DEP/DIR              XO
                     (ME)                   Mr. Altom         CPT Martin
                     GS-13                  State Emp           GS-11


  NCOIC        HISTORIAN                                    MPAD RNCO         WESSO
SGT Raymond    Mr. Trowbridge                                SSG Vaile       MAJ Greer
   ADOS        Temp Tech                                       AGR            GS-11


  COMM
              Army VI           WING VI        R&R MKTG         ESGR        Family Spt
OUTREACH
Mr. Maggard   SGT Riggs         MSG Speck      Mr. Newton      Mr. Miller    CPT Combs
Contractor      GS-9             GS-11         Contractor    Contractor     Yellow Ribbon




                                                        The World of Public Affairs
PAO-PROPER            ARMY VI     ESGR                   RECRUITING
    HISTORIAN
                COMMUNITY               EMERG
                 OUTREACH               MGMNT                  FAMILIES
                      MPAD
                                          UNIT PAOs
                                                      UPAHRs
                             AF VI/PA
                                                  RETIREES
GEEKS W/ GEER
 PAO-PROPER        ARMY VI      EMERG           KNOWLEDGE
                                MGMNT            RETIREES
                   UNIT PAOs           UPAHRs
    THE CREDIT
                               AF VI/PA
    HISTORIAN        MPAD


                                         HEART STRINGS
 COOL!                                      FAMILIES
                GRIP & GRIN
RECRUITING      COMMUNITY
                                  JOBS
                 OUTREACH
                                  ESGR
The World of Public Affairs
The World of Public Affairs
The World of Public Affairs
The World of Public Affairs
The World of Public Affairs
GEEKS W/ GEER
 PAO-PROPER        ARMY VI      EMERG           KNOWLEDGE
                                MGMNT            RETIREES
                   UNIT PAOs           UPAHRs
    THE CREDIT
                               AF VI/PA
    HISTORIAN        MPAD


                                         HEART STRINGS
 COOL!                                      FAMILIES
                GRIP & GRIN
RECRUITING      COMMUNITY
                                  JOBS
                 OUTREACH
                                  ESGR
The World of Public Affairs
The World of Public Affairs
Initial Challenge:
Increase the Kentucky Army National Guard’s 2012 Accessions Mission by 100 recruits.
The initial accessions mission for 2012 was 1052. The new accessions mission was now 1152.

Obstacles:
> The new mission was given to the Kentucky Army National Guard at the end of July, 2012.
> The Guard Recruiting Assistance Program (G-RAP) was no longer in effect.
> Financial incentives for referring potential recruits were gone.
> The Military Entrance Processing Station (MEPS) was both a logistical choke point and
  medical discriminator for recruits.
> The recruiters needed immediate support and materials to make this new mission number,
  on top of their current mission requirement.

Opportunity:
> Reach potential recruits through new marketing and public relations methods via tradition
  and non-traditional channels.
> Create an ambassador-type referral program, where current Guardmembers, their families,
  their friends and their centers of influence would refer eligible Kentucky Guard candidates.
> Redesign and retool the same recruiting message to these new candidates.
> Create a sense of exclusivity (The Elite) and time-sensitivity in recruiting these Soldiers.

Danger:
> Creating a sense of exclusivity regarding these 100 new recruits that positioned these
  Soldiers above the traditional Kentucky Guard member.
> Double-Triple slotting Soldiers to the MTOE or TDA manning documents.
> Competing with current campaigns and incentives currently deployed with recruiters.
> Recruiters not accepting or utliizing this campaign as a marketing and sales tool.

Execution:
> See the subsequent sheets, beginning with ‘The Hundred – Be The Elite Program Timeline’
The Hundred – Be The Elite Program Timeline
19 JULY 12 Commander’s Update Brief—Announcement of additional 100 recruits
23 JULY 12 Chief of Staff meets with Recruiting, HRO and PAO re: strategy/tactics of making
                          numbers.
24 JULY 12 PAO and Recruiting meet regarding the overall strategy. See ‘The Hundred—
                          Strategy’ sheet.
25 JULY 12 PAO, J6/VI and Recruiting concept the ‘The Hundred’ campaign. See ‘The
                          Hundred—Strategy’ sheet.
26 JULY 12 Graphic support from Recruiting develops ‘The Hundred’ logo and design
                          Recruiting Command offers SGT Napier and PFC Horn as ‘poster’ Troops.
                          See ―The Hundred—Visual and Tactical Support’ sheet.
27 JULY 12 BeTheElite.com is launched, along with Facebook and Twitter.
                          See ‘BeTheElite.com’ sheet.
31 JULY 12 PAO and Recruiting announce the BeTheElite program to all Major Support
                          Elements, Commanders and Staff at a pre-scheduled Quarterly Training Brief.
                          Overall intent, program concepts, graphics, personnel and supporting resources
                          are unveiled to the KYNG commanders, units and support staff.
14 AUG 12 The Adjutant General and the Recruiting Commander addressed all the
                          Kentucky Guard recruiters throughout the state via a LiveStream webcast ions
                          regarding the TAG’s emphasis on the BeTheElite program. Recruiters were able
                          ask questions of the TAG and the Recruiting Commander via the LiveStream
                          chat box. See ‘TAG Address—LiveStream’ sheet.
21 AUG 12 The TAG and a local KYNG BDE Commander were on a regional radio
                          station at the Kentucky State Fair, promoting the BeTheElite program.
                          See ‘Kentucky State Fair’ sheet.
08 SEP 12 The BeTheElite—Team Grid Iron press conference is held at the Boone
                          National Guard Center. See ‘Team Grid Iron’ sheet.


                          Current results can be seen on the ‘Campaign Results’ sheet.
The Hundred – Strategy

Objectives/Goals:
Increase the Kentucky Army National Guard’s 2012 Accessions Mission by 100 recruits by the
end of the 2012 fiscal year 30 SEP 12). See the next page, ‘The Hundred—Ideal Recruit.’

Strategy:
> Reach potential recruits through new marketing and public relations methods via tradition
  and non-traditional channels.
> Create an ambassador-type referral program, where current Guardmembers, their families,
  their friends and their centers of influence would refer eligible Kentucky Guard candidates.
> Re-tool/re-design the current messaging regarding ‘Joining the Guard’ for all the publics:
  current guard members and their leaders, Kentucky Guard recruiters, Kentucky employers,
  potential guard members, influencers, families and friends.
> Appeal to the specific needs of the Ideal Recruit. See Ideal Recruit sheet.
> Create a sense of exclusivity (The Elite) and time-sensitivity in recruiting these Soldiers.

Tactics:
> Traditional marketing methods: Public Service Advertisements through the radio.
> Social Media marketing methods: Specific campaign website (BeTheElite.com); Facebook
  sub-channel of the Kentucky Guard primary and recruiting Facebook pages; Twitter feeds
  regarding BeTheElite through the Kentucky Guard primary and Recruiting Twitter feeds.
> Engage a Speakers Bureau with the Campaign Poster Troops, SGT Napier and PFC
  Horn.
> Engage Kentucky Guard commanders to promote the BeTheElite campaign.
> Monitor the effects of this campaign on a daily basis to all stake holders.

Coordination:
> Recruiting command, PAO, MSEs and primary staff members to relay the effects of their
  combined efforts on a daily basis.
Mobile BeTheElite.com




BeTheElite.com
Kentucky National Guard
  Public Affairs Office
             502.607.1556
     kirk.hilbrecht@us.army.mil
      www.kentuckyguard.com


                           The World of Public Affairs

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Be theelitecasestudy

  • 1. Kentucky National Guard Public Affairs Office The World of Public Affairs
  • 2. The World of Public Affairs
  • 3. The World of Public Affairs
  • 4. DIR DEP/DIR XO (ME) Mr. Altom CPT Martin GS-13 State Emp GS-11 The World of Public Affairs
  • 5. DIR DEP/DIR XO (ME) Mr. Altom CPT Martin GS-13 State Emp GS-11 NCOIC HISTORIAN MPAD RNCO WESSO SGT Raymond Mr. Trowbridge SSG Vaile MAJ Greer ADOS Temp Tech AGR GS-11 The World of Public Affairs
  • 6. DIR DEP/DIR XO (ME) Mr. Altom CPT Martin GS-13 State Emp GS-11 NCOIC HISTORIAN MPAD RNCO WESSO SGT Raymond Mr. Trowbridge SSG Vaile MAJ Greer ADOS Temp Tech AGR GS-11 COMM Army VI WING VI R&R MKTG ESGR Family Spt OUTREACH Mr. Maggard SGT Riggs MSG Speck Mr. Newton Mr. Miller CPT Combs Contractor GS-9 GS-11 Contractor Contractor Yellow Ribbon The World of Public Affairs
  • 7. PAO-PROPER ARMY VI ESGR RECRUITING HISTORIAN COMMUNITY EMERG OUTREACH MGMNT FAMILIES MPAD UNIT PAOs UPAHRs AF VI/PA RETIREES
  • 8.
  • 9. GEEKS W/ GEER PAO-PROPER ARMY VI EMERG KNOWLEDGE MGMNT RETIREES UNIT PAOs UPAHRs THE CREDIT AF VI/PA HISTORIAN MPAD HEART STRINGS COOL! FAMILIES GRIP & GRIN RECRUITING COMMUNITY JOBS OUTREACH ESGR
  • 10. The World of Public Affairs
  • 11. The World of Public Affairs
  • 12. The World of Public Affairs
  • 13. The World of Public Affairs
  • 14.
  • 15. The World of Public Affairs
  • 16. GEEKS W/ GEER PAO-PROPER ARMY VI EMERG KNOWLEDGE MGMNT RETIREES UNIT PAOs UPAHRs THE CREDIT AF VI/PA HISTORIAN MPAD HEART STRINGS COOL! FAMILIES GRIP & GRIN RECRUITING COMMUNITY JOBS OUTREACH ESGR
  • 17. The World of Public Affairs
  • 18.
  • 19. The World of Public Affairs
  • 20.
  • 21. Initial Challenge: Increase the Kentucky Army National Guard’s 2012 Accessions Mission by 100 recruits. The initial accessions mission for 2012 was 1052. The new accessions mission was now 1152. Obstacles: > The new mission was given to the Kentucky Army National Guard at the end of July, 2012. > The Guard Recruiting Assistance Program (G-RAP) was no longer in effect. > Financial incentives for referring potential recruits were gone. > The Military Entrance Processing Station (MEPS) was both a logistical choke point and medical discriminator for recruits. > The recruiters needed immediate support and materials to make this new mission number, on top of their current mission requirement. Opportunity: > Reach potential recruits through new marketing and public relations methods via tradition and non-traditional channels. > Create an ambassador-type referral program, where current Guardmembers, their families, their friends and their centers of influence would refer eligible Kentucky Guard candidates. > Redesign and retool the same recruiting message to these new candidates. > Create a sense of exclusivity (The Elite) and time-sensitivity in recruiting these Soldiers. Danger: > Creating a sense of exclusivity regarding these 100 new recruits that positioned these Soldiers above the traditional Kentucky Guard member. > Double-Triple slotting Soldiers to the MTOE or TDA manning documents. > Competing with current campaigns and incentives currently deployed with recruiters. > Recruiters not accepting or utliizing this campaign as a marketing and sales tool. Execution: > See the subsequent sheets, beginning with ‘The Hundred – Be The Elite Program Timeline’
  • 22. The Hundred – Be The Elite Program Timeline 19 JULY 12 Commander’s Update Brief—Announcement of additional 100 recruits 23 JULY 12 Chief of Staff meets with Recruiting, HRO and PAO re: strategy/tactics of making numbers. 24 JULY 12 PAO and Recruiting meet regarding the overall strategy. See ‘The Hundred— Strategy’ sheet. 25 JULY 12 PAO, J6/VI and Recruiting concept the ‘The Hundred’ campaign. See ‘The Hundred—Strategy’ sheet. 26 JULY 12 Graphic support from Recruiting develops ‘The Hundred’ logo and design Recruiting Command offers SGT Napier and PFC Horn as ‘poster’ Troops. See ―The Hundred—Visual and Tactical Support’ sheet. 27 JULY 12 BeTheElite.com is launched, along with Facebook and Twitter. See ‘BeTheElite.com’ sheet. 31 JULY 12 PAO and Recruiting announce the BeTheElite program to all Major Support Elements, Commanders and Staff at a pre-scheduled Quarterly Training Brief. Overall intent, program concepts, graphics, personnel and supporting resources are unveiled to the KYNG commanders, units and support staff. 14 AUG 12 The Adjutant General and the Recruiting Commander addressed all the Kentucky Guard recruiters throughout the state via a LiveStream webcast ions regarding the TAG’s emphasis on the BeTheElite program. Recruiters were able ask questions of the TAG and the Recruiting Commander via the LiveStream chat box. See ‘TAG Address—LiveStream’ sheet. 21 AUG 12 The TAG and a local KYNG BDE Commander were on a regional radio station at the Kentucky State Fair, promoting the BeTheElite program. See ‘Kentucky State Fair’ sheet. 08 SEP 12 The BeTheElite—Team Grid Iron press conference is held at the Boone National Guard Center. See ‘Team Grid Iron’ sheet. Current results can be seen on the ‘Campaign Results’ sheet.
  • 23. The Hundred – Strategy Objectives/Goals: Increase the Kentucky Army National Guard’s 2012 Accessions Mission by 100 recruits by the end of the 2012 fiscal year 30 SEP 12). See the next page, ‘The Hundred—Ideal Recruit.’ Strategy: > Reach potential recruits through new marketing and public relations methods via tradition and non-traditional channels. > Create an ambassador-type referral program, where current Guardmembers, their families, their friends and their centers of influence would refer eligible Kentucky Guard candidates. > Re-tool/re-design the current messaging regarding ‘Joining the Guard’ for all the publics: current guard members and their leaders, Kentucky Guard recruiters, Kentucky employers, potential guard members, influencers, families and friends. > Appeal to the specific needs of the Ideal Recruit. See Ideal Recruit sheet. > Create a sense of exclusivity (The Elite) and time-sensitivity in recruiting these Soldiers. Tactics: > Traditional marketing methods: Public Service Advertisements through the radio. > Social Media marketing methods: Specific campaign website (BeTheElite.com); Facebook sub-channel of the Kentucky Guard primary and recruiting Facebook pages; Twitter feeds regarding BeTheElite through the Kentucky Guard primary and Recruiting Twitter feeds. > Engage a Speakers Bureau with the Campaign Poster Troops, SGT Napier and PFC Horn. > Engage Kentucky Guard commanders to promote the BeTheElite campaign. > Monitor the effects of this campaign on a daily basis to all stake holders. Coordination: > Recruiting command, PAO, MSEs and primary staff members to relay the effects of their combined efforts on a daily basis.
  • 24.
  • 25.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33. Kentucky National Guard Public Affairs Office 502.607.1556 kirk.hilbrecht@us.army.mil www.kentuckyguard.com The World of Public Affairs

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  7. Three main functions:Public Information/Media relations – educates the publicCommunity Relations – face-to-face interaction such as open housesInternal Information – Bluegrass Guard, KentuckyGuard.com, KY Guard Network, kentuckyguard.wordpress.comFacilitates the VOICE of the Kentucky GuardPublic Affairs helps tell YOUR story 
 How we do it:Internal publications: magazine, blog and other Social MediaCommunity Relations: partnering with local communities and businesses signing covenantsPublic Information/Media Relations: press releases about KY Guard movements and events that impact our communities; press conferences in disasters and incidents; media advisories about award, farewell and homecoming ceremonies; building relationships with local media 

  8. Three main functions:Public Information/Media relations – educates the publicCommunity Relations – face-to-face interaction such as open housesInternal Information – Bluegrass Guard, KentuckyGuard.com, KY Guard Network, kentuckyguard.wordpress.comFacilitates the VOICE of the Kentucky GuardPublic Affairs helps tell YOUR story 
 How we do it:Internal publications: magazine, blog and other Social MediaCommunity Relations: partnering with local communities and businesses signing covenantsPublic Information/Media Relations: press releases about KY Guard movements and events that impact our communities; press conferences in disasters and incidents; media advisories about award, farewell and homecoming ceremonies; building relationships with local media 

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