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Taking Control of Bring Your Own Device (BYOD)
    with Desktops as a Service (DaaS)
    Danny Allan
    December, 2012

1
Agenda


             Bring Your Own Device: Why now?


             Implications for IT


             Desktops as a Service


             About Desktone


2
News on the BYOD front




3
Why is BYOD happening now?

    1. Consumerization of IT
    2. Mobile device explosion
    3. Impending expiration of WinXP support
    4. Desktop refresh following technology
       recession
    5. Energy awareness




4
Trends in the BYOD Movement




‱   Forrester Consulting reported that the number of virtual desktop
    deployments will grow from 27% to 46% in the next two years.
‱   CDW found that 90% of businesses are considering or implementing
    client virtualization projects, most of them within the next 12 to 24
    months
‱   451 Group (Dec 2011): InfoPro survey on desktop virtualization, all
    of the respondents have indicated that desktop virtualization is on
    the roadmap for 2012.


                                                      http://www.good.com/resources/Good_Data_BYOD_2011.pdf
5
Agenda


             Bring Your Own Device: Why now?


             Implications for IT


             Desktops as a Service


             About Desktone


6
1. Ensure Corporate Desktop Security


                               Manage
                             Ensure the desktop and
                             OS have the needed AV,
                             FW, patches and config


       Assess                                             Protect
    Assess user compliance                              Defend the desktop
    with business conduct                               from malicious and
    guidelines                                          unauthorized access




                                Deliver
                             Verify that the delivery
                             of the desktop is not
                             monitored or altered

7
2. Determine Hardware Support Model

                 Should the enterprise
                 officially endorse a specific                               Does the employee or
                 type of hardware                                            the enterprise support
                 endpoint?                                                   the hardware?




    Should the enterprise
    implement an MDM
                                                 Support
    (mobile device                           Define the necessary lines
    management) platform?                    for endpoint support &
                                             responsibility
                                                                                       Should the enterprise
                                                                                       contribute a stipend for
                                                                                       a device warranty?

             Who is responsible for
             the security and patch                          How will this impact my
             management of the                               responsibilities for license
             endpoint software?                              compliance?

8
3. Ensure Business Continuity

                    What happens if the
                    hardware device is lost or                                Will the enterprise
                    stolen?                                                   provide a backup device
                                                                              when needed?




    Will productivity suffer if
    the enterprise updates
                                                   Business
    their applications or
    desktop environment?
                                                  Continuity
                                                 Minimize the disruption to
                                                 the business


                                                                                      Will there be disruption
                                                                                      to the business if the
                                                                                      employee “upgrades”
                                  Is there a system in place
                                                                                      their device?
                                  for provisioning new
                                  devices in the event of an
                                  incident?

9
4. End User Experience and Performance

                  Will business productivity
                  be affected if the                                         Are the employees close to
                  performance is degraded?                                   the data centers they
                                                                             interact with?




     Are there specific
     communication protocols
                                               Performance
     that need to be                           Ensure an optimal
     implemented?                              experience for all users of
                                               the corporate assets


                                                                                     Do some devices offer a
                                                                                     degraded level of
                                                                                     performance compared
                               Does a tablet form factor
                                                                                     to others?
                               offer the same
                               performance as a laptop
                               or desktop?

10
Agenda


              Bring Your Own Device: Why now?


              Implications for IT


              Desktops as a Service


              About Desktone


11
Evolving Challenge of Desktop Management


 ✗ IT Consumerization (iPad, Macs)
 ✗ Windows 7 Migration
 ✗ Mobile Employees
 ✗ Costs out of Alignment
 ✗ Security/IP Concerns


                                     2008
                                     IT Datacenter




1990
Native Desktop                   VDI Virtual Desktop
                                     Infrastructure (VDI)




12
What Do We Mean by Virtual Desktops?


                                              Centralized Management
              Compute &
              Storage                         Any Device
                                              Lower Cost

                          Virtual Desktops




User Device




  13
Evolution of Desktop Management


 ✗ IT Consumerization (iPad, Macs) ✗ Large Startup Costs
 ✗ Windows 7 Migration              ✗ Very Complex
 ✗ Mobile Employees                 ✗ Poor Performance     Virtual Desktops
 ✗ Security/IP Concerns             ✗ It’s Anti-cloud
 ✗ Shrinking Budgets


                                   2008
                                   IT Datacenter           Cloud

1990
Native desktop                  VDI Virtual Desktop
                                    Infrastructure (VDI)




14
Making it Easy for IT to Embrace BYOD
     1.  Enhances security and makes it easy to enforce
        – Data resides in a secure and compliant data center
        – Restricting online access can become a reality
        – Defining security boundaries is now easy
     2. Support the corporate desktop – not the device
        – Resources can be assigned to more strategic initiatives
     3. Boost workforce productivity
        – Hardware downtime is not productivity downtime
     4. Ensure a positive user experience
        – Supports the “Consumerization of IT”




15
Agenda


              Bring Your Own Device: Why now?


              Implications for IT


              Desktops as a Service


              About Desktone


16
Who is Desktone?




17
3 Clicks to a Desktop


1    Create
     Virtual
     Desktop



         2     Assign to
               Users




                   3   User
                       Login


18
Summary
      –   Market momentum of desktop virtualization is exploding

      –   BYOD is already here - how the enterprise chooses to embrace this
          shift will be a defining business culture

      –   IT teams should seek to understand and embrace the next generation of
          employees 
 or risk becoming an impediment to the business

      –   Desktops as a Service are an excellent way to embrace the BYOD
          movement while maintaining essential controls




19
Thank You
     Questions?


20

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  • 1. Taking Control of Bring Your Own Device (BYOD) with Desktops as a Service (DaaS) Danny Allan December, 2012 1
  • 2. Agenda Bring Your Own Device: Why now? Implications for IT Desktops as a Service About Desktone 2
  • 3. News on the BYOD front 3
  • 4. Why is BYOD happening now? 1. Consumerization of IT 2. Mobile device explosion 3. Impending expiration of WinXP support 4. Desktop refresh following technology recession 5. Energy awareness 4
  • 5. Trends in the BYOD Movement ‱ Forrester Consulting reported that the number of virtual desktop deployments will grow from 27% to 46% in the next two years. ‱ CDW found that 90% of businesses are considering or implementing client virtualization projects, most of them within the next 12 to 24 months ‱ 451 Group (Dec 2011): InfoPro survey on desktop virtualization, all of the respondents have indicated that desktop virtualization is on the roadmap for 2012. http://www.good.com/resources/Good_Data_BYOD_2011.pdf 5
  • 6. Agenda Bring Your Own Device: Why now? Implications for IT Desktops as a Service About Desktone 6
  • 7. 1. Ensure Corporate Desktop Security Manage Ensure the desktop and OS have the needed AV, FW, patches and config Assess Protect Assess user compliance Defend the desktop with business conduct from malicious and guidelines unauthorized access Deliver Verify that the delivery of the desktop is not monitored or altered 7
  • 8. 2. Determine Hardware Support Model Should the enterprise officially endorse a specific Does the employee or type of hardware the enterprise support endpoint? the hardware? Should the enterprise implement an MDM Support (mobile device Define the necessary lines management) platform? for endpoint support & responsibility Should the enterprise contribute a stipend for a device warranty? Who is responsible for the security and patch How will this impact my management of the responsibilities for license endpoint software? compliance? 8
  • 9. 3. Ensure Business Continuity What happens if the hardware device is lost or Will the enterprise stolen? provide a backup device when needed? Will productivity suffer if the enterprise updates Business their applications or desktop environment? Continuity Minimize the disruption to the business Will there be disruption to the business if the employee “upgrades” Is there a system in place their device? for provisioning new devices in the event of an incident? 9
  • 10. 4. End User Experience and Performance Will business productivity be affected if the Are the employees close to performance is degraded? the data centers they interact with? Are there specific communication protocols Performance that need to be Ensure an optimal implemented? experience for all users of the corporate assets Do some devices offer a degraded level of performance compared Does a tablet form factor to others? offer the same performance as a laptop or desktop? 10
  • 11. Agenda Bring Your Own Device: Why now? Implications for IT Desktops as a Service About Desktone 11
  • 12. Evolving Challenge of Desktop Management ✗ IT Consumerization (iPad, Macs) ✗ Windows 7 Migration ✗ Mobile Employees ✗ Costs out of Alignment ✗ Security/IP Concerns 2008 IT Datacenter 1990 Native Desktop VDI Virtual Desktop Infrastructure (VDI) 12
  • 13. What Do We Mean by Virtual Desktops?  Centralized Management Compute & Storage  Any Device  Lower Cost Virtual Desktops User Device 13
  • 14. Evolution of Desktop Management ✗ IT Consumerization (iPad, Macs) ✗ Large Startup Costs ✗ Windows 7 Migration ✗ Very Complex ✗ Mobile Employees ✗ Poor Performance Virtual Desktops ✗ Security/IP Concerns ✗ It’s Anti-cloud ✗ Shrinking Budgets 2008 IT Datacenter Cloud 1990 Native desktop VDI Virtual Desktop Infrastructure (VDI) 14
  • 15. Making it Easy for IT to Embrace BYOD 1. Enhances security and makes it easy to enforce – Data resides in a secure and compliant data center – Restricting online access can become a reality – Defining security boundaries is now easy 2. Support the corporate desktop – not the device – Resources can be assigned to more strategic initiatives 3. Boost workforce productivity – Hardware downtime is not productivity downtime 4. Ensure a positive user experience – Supports the “Consumerization of IT” 15
  • 16. Agenda Bring Your Own Device: Why now? Implications for IT Desktops as a Service About Desktone 16
  • 18. 3 Clicks to a Desktop 1 Create Virtual Desktop 2 Assign to Users 3 User Login 18
  • 19. Summary – Market momentum of desktop virtualization is exploding – BYOD is already here - how the enterprise chooses to embrace this shift will be a defining business culture – IT teams should seek to understand and embrace the next generation of employees 
 or risk becoming an impediment to the business – Desktops as a Service are an excellent way to embrace the BYOD movement while maintaining essential controls 19
  • 20. Thank You Questions? 20