This document contains the resume of Khalid Kamal, a system/network administrator with over 12 years of experience. He is seeking a challenging role in IT infrastructure planning, implementation, and support. His career summary highlights experience in network design, data center support, virtualization technologies, and backup solutions. He also provides details on various professional projects and positions held, including his current role as an IT administrator at Petrofac Saudi Arabia.

1. Khalid Kamal
Dammam, Saudi Arabia
E-mail:
khalidkamal100@hotmail.com
Mobile: +966557530740
Objective
Experienced System / Network Administrator seeking a challenging role in planning, implementation and support of IT
infrastructure and operations.
Career Summary
 Network & System Administrator with Over Twelve years of IT experience; primarily in Network
Design, Support & Manage.
 Data Center Network & System Support & facilities Managements
 Global Remote Support with latest infra technologies i.e. (Virtualization VMware, CITRIX, and basic Hyper-
V, windows Server 2008 R2, Windows Server 2012 R2 & Clustering.
 Worked on HP Tape drives with different backup software’s.
 Competency in providing presentations, demos and training to prospective clients and investors.
 Experience of project planning, monitoring and control activities
 Successfully managed multiple IT projects. This includes LAN, WAN, VPN, And Remote Desktop.
 Extensive knowledge of domains/systems: IT Education and Training and Installation Systems (TIS)
 Excellent communication and interpersonal skills; ability to work reliably under pressure; committed team
player with strong analytical and problem solving skills; ability to quickly adapt to new environment and
technologies; experience in working with multi-culture teams.
Professional Projects
 Complete WIFI Network Design & Technical Support in “HUMAN & SAFETY INSTITUTE” from 2007-08.
 Technical Support & service provider in “NURICON PVT LIMITED” from 2002-08.
 Complete Network & Technical Support Provider in “PARADISE PRESS” in 2006.
 Complete ISA Network Design in “DIAMOND RUBBER MILLS” in 2004.
 As a contract design & configure all PC networking in “NIZAMIA APPERALS” in 2003.
 Technical Support & Service Provided in “GLOBE MANAGEMENT” in 2002.
Professional Experience
Petrofac Saudi Arabia (June 2013 to February 2015)
IT Administrator
Petrofac is a leading FTSE 100 company, providing integrated services across the oil and gas asset life cycle in 29 countries
worldwide
Responsibilities:
Work on a Petro Rabigh Site Project. IT Related Network/system & software related Support Provide to Over 400 Domain
Members. Working with Aramco, Sumitomo, Petro Rabigh & Petrofac Company on this project.
 Manage Microsoft Windows Server 2008 R2 Active Directory
 Manage Microsoft Exchange Server 2010/2013
 Manage Citrix Server & Client Web Access.
 Manage Virtual Server through Microsoft System Center Virtual Machine Manager.
 Implement solutions including hardware or software to plug security holes.
 Educate employees on security policies and their responsibilities.
 Apply vendor-supplied fixes necessary to repair security vulnerabilities.
 Identify hardware and software problems and recommend solutions.
 Continuously explore and enhance the IT support by interacting closely with the various staff
Divisions in Petrofac.
 Troubleshooting to Network & server related problems and co-ordinate with Vendors if required.
 Maintain asset register, asset allocation, asset movement and asset depreciation.
 Managing the Cisco, 3 com and HP Switches.

2. Softech Worldwide LLC (December 2010 to May 2013)
Network & System Administrator
Softech WorldWide aims at being a premier provider of innovative rich internet media technologies that enable multi-directional
exchange of learning and information. Softech is Microsoft Gold Partner;
Microsoft has identified Softech Worldwide as top 1% of its partners and awarded “High Potential Managed Independent Software
Vendor” status for its creative use of Microsoft technologies to deliver award winning business solutions using Windows Azure,
SharePoint, Dynamics CRM, Office Live Meeting, .NET & Silverlight technologies.
Responsibilities:
 Experience in Maintaining, configuring and installing Network hardware Routers, Switches, Wireless Access points, Wi-
Fi Modem etc.
 Getting support on phone by Microsoft and Cisco for any critical issue or deployment problems.
 Responsible to manage Network with Windows 2003/2008/2008 R2 Enterprise Server on HP/Dell/IBM servers including
ISA Server, Exchange 2010 Server, SQL Server Enterprise Edition / Personal Edition, SharePoint Portal Server,
Microsoft Lync 2010 Communication Server & File Server. Responsible for Managing Domain Environment with
different access permissions.
 Managing Microsoft Office 365 (Cloud Infrastructure) Portal.
 Responsible for management of VOIP infrastructure.
 Continuously evaluate better ISP’s available in the market.
 Manage All Virtual Machine through SCVMM (System Center Virtual Machine Manager).
 Continuously monitor internet traffic for misuse of bandwidth, chocking, hacking, intrusions & virus attacks or any other
possible security holes in the network & services.
 Responsible for document all procedures, suggestions, Warranty and maintenance Agreements and budgets for
Network Department.
 Ensure 24 hours VPN connectivity between all organizational locations including Pakistan and USA.
 Troubleshooting issues related to network (Local & Internet) & servers (Pakistan & USA) which hinder daily
organizational activities promptly.
 Hardware and Operating System performance tuning.
 System trouble shooting throughout the organization.
 Identification and installation of different tools and software to improve to overall infrastructure of organization.
 Keeping all servers, computer systems, and devices updated with latest software patches, upgrades and Anti-Virus
definitions.
 Monitor & report Internet access for improper usage like disallowed websites, FTP access etc.
 Monitor Internet Access outages, communicate with ISP’s customer support and help desk and troubleshoot the internet
access issues.
 Troubleshoot issues related to software installations, internet access, Firewall, Active Directory Group Policies etc.
 Installation, configuration and maintenance of Anti-Spyware, Anti-Adware & Anti-Spam Software on servers and
computer systems.
 Maintain Inventory of all computer Accessories, CD’s/DVD’s. etc.
 Download software requested from all concern employees.
Silver Surgical Complex, IT Department (February 2010 to December 2010)
IT Manager
Silver Surgical Complex is one of the world's leading Surgical Accessories Manufacture company, providing
Reliable Solution. Silver Surgical Complex is a 2nd
Largest Surgical plant in Pakistan.
Responsibilities:
 Leading a team of IT Department.
 Install new / rebuild existing servers & configuration hardware, peripherals, services, settings, directories, storage, etc. in
accordance with standards and project / operational requirement.
 Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems & key
processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backup.
 Perform regular security monitoring to identify and possible intrusions.
 Perform daily backup operations, ensuring all required file systems and system data are successfully backup to the
appropriate media.
 Create, change and delete user accounts per request.
 Provide Tier II / III & other support per request from various constituencies. Investigate and troubleshoot issues.
 Apply OS patches and upgrades on regular basis, and also upgrade administrative tools and utilities configure / add new
services as necessary.
 Perform ongoing performance tuning, hardware upgrades, and resources optimization as required. Configure CPU,

3. memory and disk partitions as required.
 Perform periodic performance reporting to support capacity planning.
 Restructured networking and hardware update in a company & its branches
 Hardware and Software Inventory Management.
 Configure & Manage ISA Firewall administration and overall responsibility for company IT security.
 Deploy Microsoft Exchange for email solution.
 Evaluates vendor products in hardware, software and network equipment and Recommends purchases consistent
withShort and long term objectives.
 View All Security camera via VPN & other Tools.
 Symantec Endpoint Protection (SEP) Host and Network Security.
 In-house WLAN connectivity through Wi-Fi 802.11a/b/g/n and protect with security.
 Implement ERP Modules on all departments of Company.
 Remote Assistance & on call assistance provide to all branches of company.
 Managing the IBM Dell and HP Servers.
 Install the VERITAS solutions for backup.
United Mobile, IT Department – Karachi Office (November 2008 to February2010)
IT Executive (Team Lead)
United Mobile is one of the world's leading Mobile Phone Sale & Service company, providing Mobile Warranty &
Reliable Solution. United Mobile Winning Best Brand of the Year 2006-2008.
Responsibilities:
 Leading a team of Network Engineer.
 Restructured networking and hardware update at All Customer Care Center of United Mobile. Project Management by
Microsoft Visio.
 Configure & Manage Untangle Firewall administration and overall responsibility for company IT security.
 Planning, Installation, Configuration, Manage & View Security Camera.
 Assist & support in setting up remote sites through VPN over the DSL lines for customers.
 Planning and Implementation of Internal Software in Windows XP at over 250 clients.
 Setting access-list and passwords in Cisco routing environment.
 Working with TCP/IP and IP Sub netting.
 Managed the Windows based services such as DHCP, WINS, and DNS
 Configuring and Troubleshooting email accounts. (Microsoft Outlook 2003 & 2007).
 Develops backup plans and procedures to ensure systems availability, security and disaster recovery.
Fantasy Garments (PVT.) LTD., IT Department– Karachi Office(May 2006 to October 2008)
System support Engineer
Fantasy Garments is a brand manufacturing company is located in North Karachi Industrial area. No.1
Companyin the export sector of Pakistan.
Responsibilities:
 Planning and implementation of Network devices and Hardware, making workable place for users in a short time.
 Planning and up gradation of MS Office2007 from MS Office97/2003 at over 100 users pc.
 Provided consultancy and Hardware support to various remote sites
 Installing and troubleshooting VoIP hardware with vendor support.
 Planning, up gradation and Implementing of MS Outlook2007 from MS Outlook 2003 to over 100 user pc.
 Ensures continuous, stable, and reliable operation of the network infrastructure (hardware, applications, network,
services, etc.).
 Conducts performance analysis, system tuning and regularly review capacity management and data storage policies to
ensure IT needs as per agreed budget and resource IT team.
 Mail Servers Implementations and configurations with Spam Protection.
Workshop Attend
 Attend full two days “IBM SOFTWARE MAGIC” in Oct 2005.
 Attend full three days “MICROSOFT PAKISTAN DEVELOPER CONFERENCE 2004 & 2005” conduct by MICROSOFT
& issued a Certificate.
 Course Certificate on HACK-COUNTER HACK (Hacking), MACROMEDIA DREAM WEAVER MX & MACROMEDIA
FLASH MX from PIMSAT (Preston Institute of Management Science And Technology) Research And Development Cell
Collaborate with Association For Computing Machinery (ACM).

4. Technical Skills
 Hands on experience on HP, Dell and IBM Servers.
 Managing Virtual Server’s (Microsoft Virtual Server 2005R2, Hyper-V, and VMware).
 Using Microsoft Backup, DPM (Microsoft Data Protection Manager).
 On Designing of Network Diagram using Microsoft Visio 2007/2010.
 Configure and manage Monitoring tools (Solar Wind & PRTG).
 Install and Configure as Servers Windows 2000, 2003, 2008 R2 & as a client Windows XP, Vista, Windows 7 on a
network.
 Install and Configure Clustering on Storage Devices.
 Implement Network Security using Software and Hardware based Firewall (Microsoft ISA Server & Cisco ASA 5505).
 Install and Configure Cisco & Linksys Routers & Switches.
 Install and Configure Windows Mail Server (Microsoft Exchange Server 2007/2010).
Professional Certifications
Certification Comments
MCS - Server Virtualization with Windows Server Hyper-V and System
Center Specialist
MCS Programming in HTML5 with JavaScript and CSS3 Specialist
MCITP- Microsoft Certified IT Professional (Server Administrator)
MCSA- Microsoft Certified System Administrator 2008
MCP-Microsoft Windows Server 2003
Validates your ability to handle day-to-
day management of the server operating
system, file structure, and directory
services; handle software distribution
and updates; monitor servers; provide
tier-2 troubleshooting support; support
engineering and change-management
projects; build and configure servers;
implement auditing policy; perform
scheduled vulnerability-assessment
scans; and monitor logs for firewalls and
intrusion-detection systems.
MCTS-ISA Server 2006 (70-351)
MCTS-Microsoft Exchange 2010 (70-662)
MCTS-Windows 7 Configuration (70-680) -
JNCIS-SEC (Juniper Networks Certified Internet Specialist)
JNCIA-ER (Associate, Enterprise Routing)
JNCIS-ER (Specialist, Enterprise Routing)
JNCIA-EX (Associate, Enterprise Switching)
JNCIA-JUNOS (Juniper Networks Certified Internet Associate)
Cisco Network Concept - Brain bench
Cisco Network Support - Brain bench
Web Designing Concept - Brain bench
Unix Administration (General) - Brain bench
Citrix XenApp 6.0 Administration - Brain bench
MS Windows 8 Desktop Administration - Brain bench
NetBackup 6.5 - Brain bench
Cisco Router Fundamentals – Brain bench
Academic Record
Bachelors of Science (IT): Preston Institute of Management, Science & Technology Karachi – Feb 2003.