Digital Waves IT Solutions provides IT consulting, software implementations, and managed services. They specialize in IT service management, asset management, and security solutions. Their consultants have expertise in ERP systems, databases, networking, and other technologies. They work with clients to implement best practices for IT operations and governance.

1. Digital Waves IT Solutions
Corporate Overview

2. About Us
• Digital Waves IT Solutions is a new company formed by
a group of like minded professional focused to provide
quality service in the select technology and services.
• We specialize in end-to-end consulting and product
implementations and post implementation people
change management without which no product or
service would be complete.
•
In order to bring value to modern IS & ICT
management it is important to strive the right balance
between people, process, technology. And it is
possible through Enterprise Business
Architecture(EBA). Where EBA is plexus to all business
strategy, operations, people, technology and data.
• We focus on select technology, services so as to bring
our core values and principle to our offerings.

3. Our Strategy and Focus
Digital Waves IT Solutions is a focused towards achieving corporate excellence in delivering
solutions that best meets your IT requirements streamlined to align with your business
objectives.
Our Vision is to deliver what we promise; We strive to comply with global standards and
best practices.
Mission, we are focused on specific technology consulting & software that help brings
efficiency, effectiveness and optimize your IT operations capability to align with
best practice and IT strategy.
We have carefully chosen our consultants who are partners to our success. We as a
team deliver our services to highest global standards of quality service and
consulting practice.
We partner with select vendors to provide solutions in the technology vertical we focus
like Business Continuity, IT Operations and IT infrastructure management and
monitoring software solutions.

4. Business Process
Consulting
IT Management Software
Enterprise Storage
Solutions
Enterprise Backup &
Recovery
Print Management
Video Conferencing
Solution
Health & Safety
Software
Enterprise Applications
Networking &
Surveillance
technologies
Outsourcing
BPM/O
ITSM Consulting
ISO 20000
HRO Manage Engine
ServiceDesk Plus
Network
Management
Application
Management
Active Directory
Mgmt
Desktop Manageent
Enterprise Storage
Solutions from
Tandberg
Networking
Video
Conferencing
Solution
Surveillance
technologies
Health & Safety
Software
Print
Management
Solution
Enterprise Backup
& Recovery
Consulting &
Software

5. Our Focus - Products and Services
ITSM; ITIL; Cobit; ISO20000; IT Governance
Technology Consulting
•Project & Program Management
•Risk Management
•Business Continuity Management Consulting (BIA, BCP) & Software (Inoni)
•IT Service Management consulting with IT policies and procedure
•IT Governance
Manage Engine – IT360, ServiceDesk Plus, Op Manager, AD Manager Plus
IT Management Software
•Business Service Management (BSM)
•Helpdesk & Customer Support
•IT Infrastructure Management – Network and Application monitoring; AD management
•Asset & Desktop Management – OS deployment, Patch Management
ZOHO Cloud Applications; Video Conferencing Products & Software
Enterprise Applications
•Customer Relationship Management (CRM)
•Document Management System
•Financial Applications
•Business Intelligence
Surveillance Technologies | Resource Outsourcing
Business Process
Outsourcing | Networking’
•L1, L2 Network topologies, Cabling, Access Control
•Data Center Design & Implementation
•Enterprise Database Back / Recovery/ SAN replication ( Double Take);
•Enterprise Security – ISO 27001 Implementation, Application Integrity, PCI DSS Audit and assurance;
• Enterprise Mail
• Integration Project
• HRMS/ Payroll
• Custom Bespoke Application Development

6. Our Technology Solution Offerings
Consulting
Practice
IT Service
Management
Consulting – ITIL, ISO
20000
ERP Security & Audit
Database Migration &
upgrade
IT Risk Management
Business Continuity
Management
Business Change
Management
Business Process
Management (BPM)
IT Management
Solution
ITIL Based Helpdesk
Integrated IT
Management Software
Active Directory
Management
Desktop & OS
deployment
Enterprise
Applications
Monitoring
Network Performance
Monitoring
Event Log
Management
Enterprise
Applications
Solutions
Enterprise Resource
Planning (ERP)
Business Intelligence
(BI)
Document
Management System
(DMS)
Customer
Relationship
Management (CRM)
Enterprise Security
Solutions
Infrastructure
Services
Networking - L1, L2,
L3
Storage Management
& Hardware Supply
Resource
Outsourcing
Annual Maintenance
Services – Software &
Hardware
maintenance
contracts

7. IT Service Management/ Asset
Management Service offering
IT Service Management
Service Management encompasses the delivery of a
large breadth of IT services – including service
request and incident management, problem, change
and release management, and IT asset
management, to name a few. Today’s employees in
all industries depend heavily on the business
systems and data center infrastructure that
supports them. These business systems must be
available to ensure peak employee
productivity. The IT department relies on a growing
set of service management tools, preferably
integrated as a consolidated suite, to meet the
rising business expectations.
We provide ITIL based Service management
solutions in IT Service management vertical that
compliance with ITIL Standards.
IT360
DesktopCentral
OP Manager
App Manager
ServiceDesk
DesktopCentra
l
OS Deployment
& Imaging
Software
Distribution &
Patching
OPManager
Network , Server
& Virtualization
Monitoring
Network
Bandwidth
Monitoring
Wan Monitoring
AppManager
Applications &
End User
Experience
Monitoring
ServiceDesk
Plus
ServiceDesk, Inci
dent & Inventory
Management

8. IT Management Consulting & Software
We offer ISO 20000 Consulting
& Audit services in association
with Red Badge Company, UK.
We provide simple, easy-to-
use IT Management products
that are a must for every
growing organization.
These tools allow the
application, network,
database administrator to
monitor their applications
proactively without missing
any probable problem through
on time notification to make
decisions before the real
problem occurs.
And document every incident,
problem in a professional
manner in compliance with
ITIL standards.

9. NovaBACKUP
SMB
Enterprise
(Large data volume/ heterogeneous environments)
Consumer
(Boxed products/ Public Cloud)
DataCenter(local)Cloud/SaaS
NovaBACKUP
Remote Workforce
NovaBACKUP
xSP
NovaBACKUP
DataCenter
Backup Exec
NetBackup
NovaStor Backup / Restore
Market Position

10. NovaStor Backup / Restore
Software - Architecture
Central
Management
Central Database
- what/when/where
- Schedules
- Jobs
Central Management
Backup
Client
Backup Devices
Backup
Client
Backup
Client
Backup Devices
Active Clients
Backup Metadata
- what/when/where
- File details
Passive Storage
Services
- Media Data
- Self contained
media format
Backup Server
Backup ServerBackup Server
Media Media Media Media

11. Tandberg Data - Protection PlatformTape,Automation&Media
• StorageLibrary
T40+ Series
• StorageLibrary
T24
• StorageLoader
LTO
• LTO Drives
• DAT Drives
• Tape Media
RemovableDisk
• RDX QuikStation
• RDX QuikStor
• RDX HDD Media
• RDX SSD Media
DiskBasedAppliances
• AccuVault 1U
• DPS2000 Series
• AccuVault RDX
11

12. Tandberg Data StorageLibrary T24
• High density with up to 72TB
compressed data in 2U
• Performance up to 2.0TB/hr (compressed)
• Easily scales from 12 to 24 slots and offers performance on demand
with additional drives and slot upgrades
• Offers SCSI, SAS and Native Fibre Channel connectivity
• Easy to install, manage, upgrade or maintain
• 1 year 5x8xNBD On-site Service
12
* Compressed, 2 drives, assuming 2:1 data compression
Type Drive Slots Capacity* Transfer
Rates*
Interface
LTO 1/2 LTO-5
HH
12/2
4
36/72TB 1000/2000GB/
hr
SAS, FC
LTO 1/2 LTO-4
HH
12/2
4
19.2/38.4
TB
576/1152GB/h
r
SCSI, SAS,
FC
LTO 1/2 LTO-3
HH
12/2
4
9.6/19.2T
B
432/864GB/hr SCSI

13. Business Continuity Management
Software & Consulting - Risk Management
Practice
• When you hire a consultant, you place
your trust in them to deliver the best for
your organization. You look for a practical
approach and a depth of knowledge that
will generate confidence at director-level
and throughout the business.
• Our professionals have a wealth of
experience working in and for the very
largest organizations, through to small
businesses. We know what works and can
help you achieve a continuity capability
that is right for your organization.
• Our services, software and expertise
mean we're uniquely placed to save you
time and money, delivering lasting
outcomes that work for you.
• Our services, software and expertise
mean we're uniquely placed to save you
time and money, delivering lasting
outcomes that work for you.
• Above all, we aim to offer exceptional
value.

14. Health and Safety Consulting &
Software
• The Action Manager Health and Safety Software
• TAM is a comprehensive Health and Safety software that
makes compliance a great deal easier to achieve and a
lot less time consuming.
• TAM is a web-based, flexible and scalable Health and
Safety management system suited to any type and size
of organisation.
• Our aim with this website is to present you with enough
insight into our Health and Safety software and the
services that we provide, in order to encourage you to
try TAM, and then to offer you a deal that ensures you
have nothing to lose from doing so.
• TAM is unlike any other Health and Safety software
• TAM is more comprehensive and helps you with more
Health and Safety compliance issues TAM helps you
comply with more of your Health and Safety obligations
than other software. Despite this, TAM remains a work-
in-progress, as we are continuously improving the
software.
• TAM is a complete, paperless system that leaves you
with no loose ends
• Many Health and Safety software solutions available in
the market are little more than expensive word-
processors of Risk Assessments, offering little or no
functionality and that still leave you dependant on a
hardcopy based Health and Safety management system.
TAM's Health and Safety software is unique because it is
a paperless system with a high level of functionality,
helping to ensure that everything you have stated in
your Health and Safety documentation actually gets
done, thereby leaving no loose ends.

15. Video Conferencing Solution
• We offer HD Video Conferencing
Solutions for Boardrooms of large
enterprises using only one third of
bandwidth of comparable solutions.
With our Professional, Affordable,
Secure video conferencing software
services, you can virtually meet
anyone in the world over the internet
and not just installed locations. Our
Video conferencing technology works
on the model of concurrent users.
• As many users can get connected
simultaneously equivalent to the
number of licenses purchased,
irrespective of their location. For
example, if you purchase 10 licenses,
you can simultaneously connect any of
your 10 locations and not just any
fixed locations (unlike other
competitor products, where you can
connect only installed locations on
video conference meetings).

16. Print Manager Software
• Tracks Printing from any client or source,
that is spooled by Windows
• Provides Summary and Detailed reporting
on printing
• Save on printing costs via Restrictions and
Quotas
• Integrates tracking with Microsoft Active
Directory
• Prompts for Job Authentication
• Apply restrictions per Printer, User, Group
or Organizational Unit
• Keeps users informed about their printing
usage

17. Enterprise Applications Security & Database
Consulting Practice
• Do provide Segrgation of Duties consulting and security control for leading ERPs - Oracle , SAP, People Soft,
JD Edwards.
• We have consultants with internations experience in Application integrity practice and security controls
• We have highly experienced Certified DBA team with knowledge on wide areas of database technology. We
offer following DBA services
• Database performance tuning, optimization(Oracle 7,8i,9i,10g,11g)
• Microsoft SQL Server Database Administration(Versions 2000, 2005, 2008)
• Database & Application cross platform migration (Windows, Unix, Linux, Solaris)
• Oracle ERP Apps DBA (Version 11.5.10.x; R12)
• Oracle Application Server Installation, configuration & administration
• Database Security (DB Vault, Labels, SOD design for ERP & Database Firewall)
• DataGuard – Stand by DB for Disaster recovery
• Database upgrade, patching, cloning
• Database Clusters on multiple nodes for High Availability (RAC)

18. Business Process Outsourcing

19. Networking & Surveillance Technology
We partner with select vendors
in areas of infrastructure
surveillance technology to
provide products and specialised
services in following:
• Physical Security access control
• Security Cameras
• Asset Management
• Biometric Identity & access management
• Barcode & RFID products and integrations
services
• Networking topology
• Sensors and Alarms
• Enterprise Asset Management

20. Other Software Products & Services
 Consulting : IT Audit, Vulnerability assessment & advisory services
 Identity and Access Management
 Application Integration: ERP Segregation of Duties, ERP / DB Security
Controls
 Database upgrade and migration to heterogeneous environments
 Business Process management
 Workflow Management; Team Collaboration
 Surveillance Technologies - CCTV, Time & Attendance, Access Control
System
 Print Management Solution
 Infrastructure Solution – Security, firewall, dataloss prevention, Device
tracking
 Operating Systems - Microsoft OS, Oracle Linux)
 Microsoft Solutions Offerings – System Center, SharePoint, Dot.Net
 Enterprise Architecture / Solution Architecture
 Annual Maintenance Contracts & on Call Support Services

21. Our Key Personnel's Profiles
We have qualified IT expertise specialized in multiple technology
verticals and product specialization.
Our resource span in following technologies & IT Service
Business process consulting – ITSM, ERP, Enterprise Application
Enterprise Applications consulting and audit
IT Service Management / Asset Management
Business Intelligence
Document Management System
Database Administration, upgrade & migration on heterogeneous
environment
ERP Consultants – Modules ( Financials, CRM, Asset Management,
Supply Chain, Manufacturing, HRMS)
Security Solutions – End Point Security, Firewall, Enterprise access
control
Storage/Data Centre Solutions
IT Project Management & Consulting

22. Khaja Nooruddin – MBA, OCP, CRISC, CMP, ITIL, PM,
MBCS
Technology Consulting
Total Years of experience : 14 yrs in IT Industry
Middle East Experience: 7 yrs
Technology Domain/industry Specialization : ERP
Application Administration, Technology Consulting
experience in Shipping & Logistics, Trading, software
development, Technology Consulting.
Technology specialization:
Subject Matter Expert – Database, Business
Intelligence & Data Warehousing, Enterprise
Applications Servers, Project management, Enterprise
Architecture design (TOGAF)
Product specialization
 Oracle Database Administration (OCP) – RAC, DB Migration,
Upgrade
 Oracle eBusiness Suite ERP Administration( Apps DBA), Security
Controls, SOD
 SAP Security Implementation,
 Microsoft & Oracle Business Intelligence/ Data warehousing,
 Document Management Systems (eBiz Archive)
 ITIL based Service Management Application (Manage Engine
SDP, Front Range ITSM)
 Enterprise Security Assessment & Control, Implement Security
Policy, Risk Management
 IT Service Management; ISO 20000; Product implementation
Projects/Experience:
Middle East :
o ITSM project implementation - ORPIC, Sohar, Oman
o ITSM project implementation – PAEW, Muscat, Oman
o Project Manager for BI project; Sadolin Paints, Oman
o ITSM project Implementation for Oman Gas Company
o ITSM project implementation for Oman Housing Bank
o ITSM project Implementation for Al Zaman Industries, Saudi
Arabia
o Project Manager for Database/Applications Migration projects
for - OIB, Bhaker Haji Shipping Company, & MOD
o Project Manager for ITSM projects - Haya, Oman Housing
Bank, Oman Gas Co., MOD
o ERP/Administrator/Project Manager for migration of Shipping
ERP application, PILSHIP, Saudi Arabia
o Web portal development, DWITS
USA:
Deloitte EBSO project; Projects & portfolio management for
Computer Associates, Oracle DBA
• Deloitte / Sun Trust Bank – Pricing optimization data
structuring project
• Deloitte / Oracle EBS Security Implementation- Deloitte
Internal practice lead
• Deloitte internal Quality framework for service offerings;
• Oracle ERP Content management for Dell Malaysia
• IT Security Policy, Risk Management for Citibank
• Oracle Database migration & upgrade, for RaceMark Intl

23. Hilal Al Namani – BSC, OCP DBA/Applications, ITIL,
Prince 2
Technology Consulting
Total Years of experience : 8 yrs in IT Industry
Middle East Experience: 8 yrs
Technology Domain/industry Specialization : ERP
Application Administration, Audit, ITSM consulting;
Domain expertise: Oil & Gas, Defense, Ministries, Large
Enterprise
Technology specialization:
Subject Matter Expert – Database, Business
Application & Data migration, Enterprise Applications
Servers, Project management, SOD, ITIL
Product specialization
 Oracle Database Administration (OCP) – RAC, DB
Migration, Upgrade
 Oracle eBusiness Suite ERP Administration( Apps DBA), Security
Controls, SOD
 ITIL based Service Management Application (Manage Engine
SDP, Front Range ITSM)
 Enterprise Security Assessment & Control, Implement Security
Policy, Risk Management
 IT Service Management; ISO 20000; Product implementation
Projects/Experience:
Systems Analyst, Oman LNG
o Segregation of Duties, Database & Applications
o RMAN Implementation
o Meal Management System Implementation Project
o Health, Safety and Security (HSE) Software
Enhancement
o Implementation of Internal Audit Module in HSE
Software
o Complete database documentation
o Designing Application Portfolio Documents
o Evaluation of Business Support systems
Database Administrator & Lead ITSM Auditor, MOD
o ISO 20000 implementation
o Database DR implementation with Oracle
o Oracle application design & implementation
o Database migration & upgrade
o Backup / recovery strategies and administration
o Systems & Network administration

24. Burhanuddin Khaja – B Tech, Network Specialist, ITIL
Systems Analysis and Technology Consulting
Technology Domain/industry Specialization :
Application Administration, Desktop
Management, ITSM consulting;
Domain expertise: Telecom
Technology specialization:
Subject Matter Expert – Networking, Helpdesk,
Desktop , ITIL
Product specialization
 Cisco Router Configuration
 Helpdesk Software
 Active Directory Management
 Network Monitoring & Management
Projects/Experience
Systems Analyst
o “Higher Order SVD, Analysis for Dynamic
Texture Synthesis”: Project incorporated
programming and simulation using Matlab.
o Complete database documentation
o Designing Application Portfolio Documents
o Evaluation of Business Support systems

25. Thank You
Contact us at:
P O Box 25,
Postal Code 101, City Centre
Muscat, Sultanate of Oman.
Mob: +968 99886878
Tel : +968 22009619
Fax : +968 24520664
Email : dwits@dw-its.com,
www.dw-its.com
Contact Name Hilal Al Namani
Title Business Development Director
Address Po Box 25,
Postal Code 101, City Centre,
Muscat, Oman
Tel & Fax +968 22009619
Mobile +968 99886876
E-mail address hilal.alnamani@dw-its.com
Contact Name Khaja Nooruddin
Title Vice President & Managing Director
Address Po Box 25,
Postal Code 101, City Centre,
Muscat, Oman
Tel +968 22009619
Mobile +968 96743480
E-mail address noor@dw-its.com