This resume is for Kurt Guy, a software developer/programmer with experience using object-oriented programming languages like C# and .NET technologies. He has designed and developed Windows applications, demonstrating leadership and teamwork skills. His technical skills include programming languages like C# and Java, .NET frameworks, databases like SQL Server, and software like Visual Studio. He has worked as a .NET developer and in various roles such as a help desk agent, interviewer, and manager of restaurants.

1. Kurt Guy
Colorado Springs, CO 80916
(719)- 237-7753
kguy@kent.edu
SUMMARY
Highly motivated Software Developer/Programmer with experience using object orientated
techniques and programming languages, including Microsoft .NET Technologies. Designed,
developed and documented Windows applications. Demonstrated leadership skills and team
work skills as well as ability to accomplish tasks under minimal direction and supervision.
TECHNICAL SKILLS
Programming Languages:
C#, HTML, XML, Visual Basic, Java, CSS
.NET Skill Set:
.NET Framework 2.0 and Common Type system, ASP.NET, ADO.NET, .NET Class Libraries,
Web Services, .NET Remoting, WSE 3.0
Databases:
MS SQL Server 2000/2005, MS Access 2003
Operating Systems:
Windows 98/2000/XP, Linux
Software:
Visual Studio 6.0/2003/ 2005, Eclipse, Front Page, Microsoft Office
SetFocus, LLC Colorado Springs, CO 8/08 – 5/09
.NET Developer Master’s Program
• Developed solutions for diverse programming scenarios in C#, employing object–
oriented programming concepts such as: encapsulation, inheritance, polymorphism,
and abstraction.
• Used C# and ADO.NET to define and implement secure middle-tier components using
both connected and disconnected environment strategies. Components were
consumed by web applications and windows applications utilizing SQL Server and
stored procedures to perform logical business transactions.
• Created and deployed XML Web Services using ASP.NET and Web Services
Enhancements (WSE). Consumed Web Services from both Windows forms and
ASP.NET web applications.
• Created complex business components in C# using .NET Class Library assemblies
while migrating and implementing them in a multi-tier environment suitable for .NET
Remoting, XML Web Services, Microsoft Transaction Server (MTS) and COM+ to
address application infrastructure issues associated with building scalable enterprise
level applications used by many clients.
• Developed a Windows n-tiered “Public Library Management System” application and
then ported the application to a dynamic ASP.NET Internet/Intranet model utilizing

2. the same secure middle tier data access components. Non-public web pages were
secured using Windows integrated and ASP.NET forms security models.
PROFESSIONAL EXPERIENCE
Managed Business Solutions Colorado Springs, CO 8/08 – Present
Help Desk Agent
• Prepared media for the backup process, including performing daily media ejects and
mounts
• Received scratch tapes via 3rd party and process back into tape library as defined in
written procedures
• Checked all media in and out of media tracking software to ensure 100% tracking of
media
• Recorded all action taken in each call tracking ticket
• Processed all special requests received (e.g., ad hoc backups, stores/restores, tape
mounting requests)
• Performed media management responsibilities which included, but was not limited to
these activities:
o Vaulting of media as specified by Client; this included requests for
unscheduled tape restore or stores and media retrieval
o Applied external labels, if used, and ran media initialization jobs to write
internal labels
o Prepared incoming media appropriately (e.g., remove write protect, remove
labels)
o If necessary, generated scratch listing reports using available tools (e.g.,
Tapes Plus and Omniback)
Luce Research Colorado Springs, CO 05/08 – 08/08
Interviewer
• Excellent Communication skills
• Recording Customer Responses
• Proper probing skills
• Software training
• Refusal conversion
• Excellent typing skills
Checks Unlimited Colorado Springs, CO 06/07 – 05/08
Customer Service Representative
• Solving customer service issues
• Placing customer orders
• Order Accuracy
• Following proper procedure
• Communication with other departments
• Excellent typing skills
• Adaptation to policy changes
McDonalds New Springfield, OH 01/04 – 05/07
Manager

3. • Training Employees
• Ensuring employee responsibilities completed
• Providing excellent customer service
• Completing required paperwork
• Placing supply orders
• Transaction Accountability
Sonic Drive Inn Pueblo, CO 06/01 – 12/03
Head Cook
• Training Cooks
• Prepared for daily business
• Lead fellow employee’s to ensure jobs were completed correctly and effectively
• Worked as a team toward goals achievement
Wendy’s Pueblo, CO 08/93 – 06/01
Manager
• Hiring and training of employees
• Cash Handling
• Prep for daily business
• Managed individual and team job performance to ensure goals were being met and
work was completed efficiently.
• Ensure store goals and standards were meet
• Closing and opening paperwork
U.S. Army Ft. Carson, CO 08/89 – 08/93
Node Center Operator
• Maintain communications via satellite and antenna links
• Trouble shoot computer system
• Leadership Development Course
• Install, configure, operate, align, conduct performance test and perform unit and
maintenance on tactical through strategic satellite communications equipment and
associated devices
• Conduct stressed and unstressed network operations
• Perform operation, maintenance and quality control tests on Digital Communications
Satellite Subsystem
• Prepare system and equipment related forms and reports
• Install and maintain tactical satellite antenna equipment
• Operate and perform maintenance on assigned communications equipment and
vehicle
• Install, operate and perform maintenance on power generators
EDUCATION
Kent State University Salem, OH 05/08
Bachelors of Science, Computer Science – Overall GPA 3.23
• Major GPA 3.60 Computer Science