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Finding Your First
Customers
@StoryArchitect1
Selling Is Hard
@StoryArchitect1
A Startup Is All About Math
CREDIT: Getty Images
@StoryArchitect1
Key Sales Indicators
• LTV vs CAC
• Conversion Ratios
• Close Ratio
• Sales Cycle
• Burn Rate
@StoryArchitect1
This is where your startup goes
to die.
@StoryArchitect1
Find the Best Targets & Sell
Before you run out of cash.
Over 16
Years
I’ve
done
10,000+
Pitches!
*sales calls, tradeshows, conferences,
events, debates, canvassing, and
speaking.
What We are Going to Cover
Who to Target
How to Approach Them
How to Pitch Them
@StoryArchitect1
Who to Target
@StoryArchitect1
Who has the MOST pain?
@StoryArchitect1
Who has the shortest sales
cycle?
@StoryArchitect1
BANT Qualification
Budget Authority Need Time Frame
@StoryArchitect1
How to Approach
@StoryArchitect1
Match Buyer’s Journey & Route
to Market
@StoryArchitect1
Find the Approach that Works
Inside Referral
Outside Referral
Event Contact
Social
Media
Cold Call
@StoryArchitect1
Approach Statistics
@StoryArchitect1
Use Multiple Approaches
The Approach Funnel
Dials / Emails
Contacts
Apt.
@StoryArchitect1
Mini-Exercise – Prospect Funnel
Question Answer
What’s your ASP?
What’s your monthly quota /
sales goal?
How many Sales do you need?
What’s your close ratio?
How many Opportunities do
you need?
What’s your contact to
Opportunity ratio?
How many contacts do you
need?
How many contacts per day
Example Sales Activity Funnel
Category Result
Target $50,000
ASP $5,000
# of Sales Needed 10
Close Ratio 25%
Qualified Opps Needed 40
Prospects that Turn into
Qualified Opps
20%
Propsects Needed 200
Calls Needed to Find a
Prospect
10
Calls To Make 2000
# of Calls per day 100
# of Days needed to Hit Target 20
Change 1 number…
Category Result
Target $50,000
ASP $5,000
# of Sales Needed 10
Close Ratio 25%
Qualified Opps Needed 40
Prospects that Turn into
Qualified Opps
40%
Propsects Needed 100
Calls Needed to Find a
Prospect
10
Calls To Make
1000
# of Calls per day 100
# of Days needed to Hit Target
10
@StoryArchitect1
Anatomy of a Cold
Approach
Identify
Yourself –
Courtesy
Opening
Statement
Position That
You Are at The
Right Level
Describe the
Pain Point(s)
Value
Proposition -
References
Ask for
Appointment
Reaffirm Value
– Closing
Statement
@StoryArchitect1
Sample Script
This is ______________________________________
with _______________________________________.
You and I haven’t spoken before, but we’ve (I’ve) been working with
_________________________ since _____________.
One of the chief concerns I’ve been hearing lately from other ___________
executives is their frustration with
_________________________________________________________________
______________________ .
We’ve been able to help our customers deal with these issues. For example,
we have helped_________ by _________________ resulting in
_______________..
Do you have 15 minutes for a call?
@StoryArchitect1
How to Pitch
@StoryArchitect1
PACES
Problem
Answer
Credibility
Evidence
Steps to
Take Next
@StoryArchitect1
@StoryArchitect1
Story Selling
@StoryArchitect1
Steps to Take Next
Determine Your Best Targets
Choose Your Approach
Refine Your Pitch
Email: Kevin@TheStoryArchitect.com
Twitter: @StoryArchitect1
LinkedIn: https://ca.linkedin.com/in/thestoryarchitect
Phone: 1-844-467-2282

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Finding your first customers